See all properties
Save

The Leela Palace Udaipur

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Leela Palace Udaipur

Exterior
Exterior
Premium bedding, down duvets, minibar, in-room safe
Exterior
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
Lake Pichola, Udaipur, 313001
  • Lake Pichola
    1 min walk
  • Gangaur Ghat
    8 min walk
  • Jagdish Temple
    10 min walk
  • Udaipur (UDR-Maharana Pratap)
    71 min drive

Room options

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms | View from room

Family Villa, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Lake Villa with Plunge Pool

Lake Villa with Plunge Pool

Lake Villa with Plunge Pool

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, Balcony, Lake View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Balcony, Lake View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Grand Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Grand Room, Garden View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Garden View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, Garden View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Garden View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Duplex (Duplex Suite)

Duplex (Duplex Suite)

Duplex (Duplex Suite)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 117 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Exterior

Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 333 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 167 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 89 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Villa (Lake with Private Deck)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Oberoi Udaivilas, Udaipur

Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (154)
The price is AU$1,397
for 1 night
includes taxes & fees
7 Dec - 8 Dec
The Oberoi Udaivilas, Udaipur

About the area

Udaipur

A luxury stay in the heart of Udaipur awaits you at The Leela Palace Udaipur, a recipient of the prestigious Conde Nast Gold List award in 2020. Within steps you'll find Lake Pichola and City Palace within a 20-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym along with access to yoga classes and a playground. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute walk of this 5-property class Udaipur hotel include Lake Fateh Sagar and Vintage Collection of Classic Cars.

What's nearby

  • Lake Pichola - 1 min walk - 0.0 km
  • Gangaur Ghat - 8 min walk - 0.7 km
  • City Palace - 15 min walk - 1.3 km
  • Lake Fateh Sagar - 20 min walk - 1.7 km
  • Vintage Collection of Classic Cars - 4 min drive - 2.6 km

Getting around

  • Udaipur City Station - 18 min drive
  • Udaipur (UDR-Maharana Pratap) - 71 min drive

Restaurants

  • ‪Ambrai Restaurant - ‬4 min walk
  • ‪Upre - ‬4 min walk
  • ‪Millets of Mewar - ‬5 min walk
  • ‪Baromasi - ‬5 min walk
  • ‪Paliwal Associates - ‬6 min walk

About this property

The Leela Palace Udaipur

Luxury hotel with 2 restaurants and full-service spa
The Leela Palace Udaipur offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury The Leela Palace Udaipur. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Udaipur hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2009
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Leela Palace Udaipur offers 80 accommodations with iPod docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 90-cm plasma televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

The Leela Palace Udaipur is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 90-cm HDTV with premium satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Palace Udaipur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 10325.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 11800
  • Christmas Eve (24 December) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 23600
  • New Year's Eve (31 December) Gala Dinner per child: INR 11800 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 4500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 10325.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Leela Palace Hotel Udaipur
Leela Palace Udaipur
Leela Udaipur
Leela Udaipur Palace
Udaipur Leela
Udaipur Leela Palace
The Leela Palace Udaipur Hotel Udaipur
Leela Palace Udaipur Hotel
The Leela Palace Udaipur Hotel
The Leela Palace Udaipur Udaipur
The Leela Palace Udaipur Hotel
The Leela Palace Udaipur Hotel Udaipur

Frequently asked questions

What is the cancellation policy at The Leela Palace Udaipur?

The Leela Palace Udaipur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Palace Udaipur?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at The Leela Palace Udaipur on 28 Nov 2024 start from AU$1,158.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Leela Palace Udaipur?

Yep, The Leela Palace Udaipur has a free self car park and free valet parking.

Is there a spa on site at The Leela Palace Udaipur?

Yep, there is an onsite spa at The Leela Palace Udaipur. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Leela Palace Udaipur have a pool?

The Leela Palace Udaipur has an outdoor pool.

What luxury perks are available at The Leela Palace Udaipur?

The Leela Palace Udaipur features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Leela Palace Udaipur a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Leela Palace Udaipur.

Is The Leela Palace Udaipur family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Leela Palace Udaipur is a hit with families.

Does The Leela Palace Udaipur serve breakfast?

Yeah, free buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Leela Palace Udaipur?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Leela Palace Udaipur?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Palace Udaipur?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Leela Palace Udaipur?

No, pets and service animals are not allowed.

The Leela Palace Udaipur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 161 reviews" "
Rating 8 - Good. 15 out of 161 reviews" "
Rating 6 - Okay. 5 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Binish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, awesome breakfast options awesome staff, nice jetty transport option - everything is awesome except the transportation options from the main gate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashutossh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing property, amazing staff. We had the best time.
Stayed 2 nights in Feb 2024

6/10 Okay

Heena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Leela Palace in Udaipur offers unparalleled beauty and comfort, the experience was overshadowed by the distraction caused by a wedding setup and the resulting impact on service quality. Potential guests should consider the timing of their visit to avoid similar disruptions and call the hotel to check before booking.
Stayed 1 night in Mar 2024

10/10 Excellent

Dani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pure luxury . Super Comfortable rooms, delicious food, wonderful and warm staff. Highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

SUDHAKAR

Travelled with family
Liked: Amenities, property conditions & facilities
Exemplary hotel with superlative service
Stayed 3 nights in Feb 2024

8/10 Good

Navdip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property however food quality was mediocre and buffet system was limited in western selections.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramachandran

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They know how to welcome visitors Great reception very friendly staff They take very good care of you Good food
Stayed 1 night in Jan 2024

10/10 Excellent

Purba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!
Mind blowing experience. Cannot have a better experience than this anywhere in the world. Hospitality is beyond words to describe. Food is mind blowing. Cannot express how happy and contented we are. Nothing can be better than this in this whole world. Thanks and keep up the good work Leela Palace group. We are really proud of you!!
Stayed 1 night in Jan 2024

10/10 Excellent

Daven, Dublin

Liked: Amenities
we had such a wonderful experience that we felt sad when checking out. Not enough words to praise the hospitality accorded to us by each and every staff member during our stay. The property employs great Chef like Vijay, Deepak and Preetam who impressed us with their culinary skills. We also found Neha and Sheetal to be very client focused. We definitely plan to stay at this property again at our next visit to Udaipur.
Stayed 3 nights in Jan 2024

6/10 Okay

Ankit

Liked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

SURYA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I have planned my trip to Leela Palace 3 months in advance from California, here is my experience and honest feedback. Hotel location and ambiance is so beautiful. Siting in Garden and lake front is so beautiful and mesmerizing. Check in person is not in a welcome mood. Overall there is a lack of hospitality which is quite surprising and disappointing. My son got sick but hotel staff very hepful by calling doctor immediately brining medicine. Water bottles provided in the hotel smells like drainage water. One of our rooms smells a lot like pigeons. But staff are very helpful and especially I see each and every one in restaurant and they are very helpful and great hospitality. Over all my experience in room not as I expected and was very disappointing. Hope above points will guide Management to fix issues and help future tourists.
Stayed 5 nights in Jul 2023

8/10 Good

sunil kumar, Robbinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and we enjoyed 👍👍
Stayed 1 night in Jun 2023

10/10 Excellent

Navtej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and wonderful views. The room was great and the service was exemplary. We had a wonderful stay!
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with amazing service
Gorgeous hotel and amazing service especially Arun in the library bar. Highly recommend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shanthalaxmi

Stayed 3 nights in Mar 2023

10/10 Excellent

Dharendrasingh, NAZARETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leela palac in Udaipur is one of most luxurious hotels we have ever been too. The Shesh mahal dining experience was the highlight of our trip, the food was so delicious and the view of Lake Pichola are to die for. Reshab really took care of our needs and made sure our trip was very relaxing Special Thanks to Abhishek for all food recommendations from Lal Mass to dal Bhati churma.

10/10 Excellent

Purnima

Stayed 2 nights in Dec 2022

8/10 Good

thenmozhi

Liked: Cleanliness, property conditions & facilities, room comfort
Stay at The Leela palace at Udaipur
Our request to drop at their main gate by golf cart was not met by front desk even after informing 15 minutes before over intercom and waited in lobby more than 20 minutes. Secondly the qualty of wine recomended by them is not good taste.
Stayed 1 night in Nov 2022

10/10 Excellent

Pinaki

Stayed 3 nights in Mar 2022

10/10 Excellent

Fatima

Stayed 1 night in Mar 2022

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind and polite. They take care of you really well. The location and property is extremely beautiful.
Stayed 2 nights in Mar 2022

10/10 Excellent

Anwesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property with best in class service
Stayed 3 nights in Dec 2021

4/10 Poor

Deepti

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did spent lot of money to stay at this property. Overall property and it's location was great but the service was worst i have seen and i felt i was ripped off. Soup and coffee ordered will take way way too long and sometimes staff will even forget that we ordered and then most of the time it came cold so have to reorder. TV was not working (couldn't get to cable) so i asked room service around 9pm and they said someone will be there to fix it. Next day in the evening after almost 24 hours i got a call from Front Desk about my experience and then i reminded them off my TV issue and then it was resolved. While having lunch we asked for pickle which is staple food in that region and server said no they don't have it and then we said how is it even possible we had it the other day and we said we won't have lunch without it. To our surprise we got pickle in 5 minutes. We spent lot of money on this trip and property. I was really disappointed with service and regret spending so much money. There might be some more incidents which i might have forgotten. When we brought this up with one of the manager on our last night we saw tremendous improvement in thes ervice but too late.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Shubham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn't allow me to check in i don't understand how did you process the reservation
Stayed 1 night in Dec 2021