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W Goa

5.0 star property
Stylish beach retreat with 2 outdoor pools

Photo gallery for W Goa

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Cocktail bar
View from property
Couples treatment room(s), sauna, hot tub, steam room
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Pool
  • Bar
  • Gym
  • Spa
The current price is AU$393
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
Vagator Beach, Bardez, North Goa, Vagator, Goa, 403509
  • Vagator Beach
    ‪2 min walk‬
  • Anjuna Beach
    ‪11 min drive‬
  • Morjim Beach
    ‪33 min drive‬
  • Goa (GOX-New Goa Intl.)
    ‪59 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Cottage, 1 King Bed, Non Smoking

Cottage, 1 King Bed, Non Smoking

Cottage, 1 King Bed, Non Smoking

Highlights

Patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Room, Villa, 1 Bedroom, Garden View

Fantastic Room, Villa, 1 Bedroom, Garden View | Exterior

Fantastic Room, Villa, 1 Bedroom, Garden View

Highlights

Patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Room, Villa, 1 Bedroom

Fantastic Room, Villa, 1 Bedroom

Fantastic Room, Villa, 1 Bedroom

Highlights

Patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living room

Villa, 2 Bedrooms

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Chalet, 1 King Bed, Sea View

Chalet, 1 King Bed, Sea View | Property amenity

Chalet, 1 King Bed, Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed, Garden View

Chalet, 1 King Bed, Garden View | Exterior

Chalet, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed (View)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Chalet, 1 King Bed (View)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sea view
  • Sleeps 2
  • 1 King Bed

Cottage

  • Sleeps 2
  • 1 King Bed

WOW Two-bedroom Villa

  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

Fantastic Chalet with Sea View

  • Sleeps 2
  • 1 King Bed

Fantastic Villa with Sea Front View

  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room

Bathroom

Wonderful Room

  • Sleeps 3
  • 1 King Bed

Fantastic Villa with Fort View

  • Sleeps 3
  • 1 King Bed

WOW Sea Sky Chalet

  • Sleeps 2
  • 1 King Bed

Wonderful 2 Queen Room with Balcony

  • Sleeps 3
  • 2 Queen Beds

Marvelous Suite

  • Sleeps 2
  • 1 King Bed

Fantastic Chalet with Garden view

  • Sleeps 2
  • 1 King Bed

Fantastic One Bedroom King Villa with Garden View

  • Sleeps 3
  • 1 King Bed

Spectacular King Room

  • Sleeps 3
  • 1 King Bed

About the area

Vagator

A luxury stay in Vagator awaits you at W Goa. Within steps you'll find Vagator Beach and Chapora Fortress within a 10-minute stroll. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. The restaurant, The Kitchen Table, serves international cuisine and is open for breakfast, lunch and dinner. Woo Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Business amenities include a meeting room, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Vagator hotel include Baga Beach and Anjuna Beach.

Getting around

  • Karmali Station - 33 min drive
  • Goa (GOX-New Goa Intl.) - 59 min drive

Restaurants

  • ‪Vagator Beach - ‬20 min walk
  • ‪The Mango Tree - ‬17 min walk
  • ‪Darlings Bar - ‬18 min walk
  • ‪Olive Bar and Kitchen - ‬12 min walk
  • ‪Rock Pool - ‬2 min walk

About this property

W Goa

Stylish beach retreat with 2 outdoor pools
W Goa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury W Goa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Vagator hotel.

  • 160 guestrooms or units
  • 3 dining venues
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
W Goa offers 160 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. This individually furnished accommodation includes day beds. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Vagator hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Hindi, Russian

Similar properties

Property amenity

JW Marriott Goa

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.9 out of 5, Exceptional, 23 reviews
The price is AU$318
includes taxes & fees
31 Mar - 1 Apr
JW Marriott Goa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: INR 1,888 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rock Pool
  • Spice Traders
  • The Kitchen Table
  • Woo Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: INR 8260 per pet, per stay, plus a deposit of INR 5000 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 4000.0 per day.
  • Cots (infant beds) are available for INR 4000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 25000
  • New Year's Eve (31 December) Gala Dinner per child: INR 10000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1888 per person
  • Airport shuttle fee: INR 9440 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: INR 5000 per night
  • Pet fee: INR 8260 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 4000.0 per day
  • Rollaway bed fee: INR 4000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Google Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in October and close in May.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel W Goa
W Goa Vagator
W Retreat Spa Goa Opening September 1 2016
W Goa Opening October 1 2016
W Goa Hotel Vagator
W Goa Hotel
W Goa Hotel
W Goa Vagator
W Goa Hotel Vagator

Frequently asked questions

What is the cancellation policy at W Goa?

W Goa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Goa?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at W Goa on 7 Apr 2025 start from AU$393.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Goa?

Yep, W Goa has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to W Goa?

Yep, W Goa is a short 2-minute walk from Vagator Beach. Fun beach activities include windsurfing.

Is there a spa on site at W Goa?

Yep, there is an onsite spa at W Goa. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does W Goa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from October to May).

What luxury perks are available at W Goa?

W Goa features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, memory foam beds and premium bedding.

What makes W Goa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at W Goa.

Is W Goa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that W Goa is a hit with families.

Are there hot tubs in the rooms at W Goa?

No, but there are deep-soaking baths in the guestrooms.

Does W Goa serve breakfast?

Yep, buffet brekkie is available daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at W Goa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at W Goa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Goa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Goa?

Cats and dogs are welcome at W Goa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

W Goa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 101 reviews
Rating 8 - Good. 19 out of 101 reviews
Rating 6 - Okay. 7 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 11 out of 101 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

adrian

Stayed 8 nights in Oct 2024

10/10 Excellent

deepa

Travelled with family and small children, Travelled with pets
Must stay here to experience the best hospitality, clean property, amazing food and views.
Stayed 4 nights in Oct 2024

6/10 Okay

Bibhu

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good Service but property is a disappointment
Stayed 3 nights in Jan 2024

2/10 Terrible

Pankj

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Heaps of issues broken , zero compensation
Room light were broken Hot water issues Carpet was dirty Sold us Expired Beer in the Bars
Stayed 2 nights in Jan 2024

6/10 Okay

Siddhant

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Not the best service. Location is good
Stayed 2 nights in Dec 2023

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot go wrong with Marriott Holidays
It was great vacation we had with family. The food was great and service was extremely good with Mr Rajput at the Buffet restaurant was extremely polite and helpful. The rooms were perfect and we had very relaxing stay. Only thing missing was foot rest for the chair. It would have been super with that.
Stayed 3 nights in Nov 2023

10/10 Excellent

Vishal

Stayed 1 night in Apr 2023

10/10 Excellent

Aniketh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay At W Goa
W Goa is one of the most amazing properties in Goa. This place has a quirky architecture and their rooms are quite spacious and sunlit! Direct beach access comes handy. Moreover, this resort is quite close to all the party places in North Goa which I think is their USP. The staff is super friendly and helpful. Laxmi was our connector and go to person for all our needs throughout the stay. She connected with me on WhatsApp which made the conversation super easy. She also went over and above and guided us to find best cafes, markets, pubs etc. in Goa. I highly recommend this place, especially for young crowd.
Stayed 2 nights in Apr 2023

6/10 Okay

Ajay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Buffet Breakfast Service
Poor Buffet Breakfast Service due to lack of waiting staff, my advise to the management to not overburden the existing staff, they should increase the people in direct service rather than just focusing on welcoming only.
Stayed 2 nights in Mar 2023

2/10 Terrible

Eduard

Stayed 1 night in Feb 2023

10/10 Excellent

John, Austin

Stayed 3 nights in Jan 2023

10/10 Excellent

Shailesh

Stayed 1 night in Aug 2022

4/10 Poor

Ashwinkumar, Surat

Travelled with family
Disliked: Amenities, property conditions & facilities
Property under maintenance, they not informed us , we booked for 2 nights but we checkout before 1 night, hotel digging in garden but no sign board for instructions and not informing us at time of booking, not value for money.
Stayed 2 nights in Jul 2022

8/10 Good

Aanchal

Stayed 1 night in May 2022

10/10 Excellent

Lizia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some services were beyond excellent some weren’t. I sometimes had to wait for a cart for almost 10 mins, the drivers of the golf carts are there but don’t seem in any haste to cart people up n down to the entrance of the hotel, which is sad!! A shout out to Kishore and Dipti Mongia for their awesome assistance in the breakfast area!!
Stayed 1 night in Feb 2022

2/10 Terrible

Sudhur

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Downgraded Room Category
The hotel didn’t have the bookings when we reached. They made us wait for an hour before they gave us the rooms. Also, they didn’t give us the promised rooms which were already paid for on hotels.com, and instead of upgrading us to a better category, they actually put us in a category lower which was the base category. I am a good Member of both hotels.com and Marriott, and I do not understand this kind of service from a hotel of this stature. It is never about the mistakes that happen, but how they are dealt with and what solutions are provided.
Stayed 3 nights in Feb 2022

2/10 Terrible

Nachiket

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay at the W
It was supposed to be a couples retreat but did not turn out so. We booked a cottage room. Causes of concern 1.) Cleanliness and hygiene go for a toss when you find a live cockroach in the mini bar 2.) Safety was another issue. Please check if there is an event taking place at the property before booking. We had to suffer through the effects of Sunburn. We had a drunk and wet stranger knocking on our door at the middle of the night asking if this was the W.. called the security and they eventually caught him .. but it’s not what you expect from a 5 star hotel 3.) the lights will randomly switch on and off .. so be prepared for your electronic equipments to get messed up
Cockroach outside the mini bar ..
Stayed 1 night in Dec 2021

10/10 Excellent

Srishti

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Alok Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

K S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and facilities in the property is great. The most wonderful things about the property is greeneries. I mean good space is left for greenery. That's simply beautiful to look around. Other internal facilities are really admirable. The let down are the taste at the restaurant. Took package for all meals. Lunch buffet was quite ordinary especially for vegetarians not much options. Gravies are non spicy and mostly tasteless. Few staffs are very friendly and customer oriented but remaining half of the staff at restaurant are lethargic. They don't clear used plates. Everything is messy on the table. However breakfast buffet is excellent. Lunch and dinner buffet are a big let down. Lots of reminders required for filling water and to clean up. The person who allots table is simply careless. They allot table almost very close to each other without mindful of covid situation inspite of so many tables being vacant. Also outside my room corridor was quite shabby and unclean. Water spors and dirt outside room. In the bathroom didn't get hot water as some issues were not detected. In short, few areas like staff friendliness needs to improve at dining. Food taste, options need to improve. Apart from few let downs property, ambience, location and internal facilities are really good. Thanks
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Could not check in as the hotel could not find my booking. The stay was fully paid in advance.
Stayed 1 night in Aug 2021

10/10 Excellent

Vani

Stayed 1 night in Mar 2021

10/10 Excellent

Kewal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Manisha

Stayed 3 nights in Jan 2021