San Clemente Palace Kempinski Venice

5.0 star property
Luxury hotel connected to the convention centre in San Clemente with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Clemente Palace Kempinski Venice

Exterior
Exterior
Exterior
Lobby
3 bars/lounges, cocktail bar, lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Pet-friendly
  • Spa
  • 24/7 front desk

Explore the area

Map
Isola di San Clemente, 1, Venice, VE, 30124
  • St. Mark's Square
  • Altanella
  • Piazzale Roma Bus Station
  • Venice (VCE-Marco Polo)
    122 min drive

Room options

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Room (Lido Residence)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Superior Room, 1 King Bed, Courtyard View (Garden View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Lagoon View (Grand)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 51 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Navigante)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Lido)

Highlights

Furnished lanai
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Lagoon View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Lagoon)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (San Clemente)

Highlights

Furnished lanai
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 190 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Courtyard View (Grand)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 47 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Lagoon View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 51.5 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Marco Polo)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 104 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Venice)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 83 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Giardini)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Courtyard View (Garden)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Tiepolo)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 88.5 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Tintoretto)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 129.5 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Venice

San Clemente Palace Kempinski Venice places you in the heart of Venice, connected to the convention centre and 4.9 km (3 mi) from Santa Maria Elisabetta Waterbus. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to The Merchant of Venice Spa can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The buffet restaurant, Insieme Restaurant, serves local cuisine and is open for breakfast and brunch. Sunset Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. 6458 square feet (600 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free continental breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of a beach shuttle. .Sights near this 5-property class San Clemente hotel include Punta della Dogana and Basilica di Santa Maria della Salute.

Getting around

  • Porto Marghera Station - 45 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • Laguna Bar
  • Corner Pub
  • Gelateria Nico
  • Bar Foscarini
  • Osteria Al Squero

About this property

San Clemente Palace Kempinski Venice

Luxury hotel connected to the convention centre in San Clemente with 3 restaurants
San Clemente Palace Kempinski Venice offers its guests a full-service spa, an outdoor tennis court, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury San Clemente Palace Kempinski Venice. A beach shuttle, a train station drop-off service and a bus station shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star Venice hotel.

  • 196 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1600
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
San Clemente Palace Kempinski Venice offers 196 air-conditioned accommodations with free minibar items and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Merchant of Venice Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Acquerello Restaurant
  • Clemente Bar
  • Insieme Restaurant
  • La Dolce Restaurant & Bar
  • Sunset Bar

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Pool
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Free children's club
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Lady in Red Desk]
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

The property is closed between 31 October and 28 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 180.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 80 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

San Clemente Kempinski Venice
San Clemente Palace Kempinski Venice Hotel
San Clemente Palace Kempinski Venice Venice
San Clemente Palace Kempinski Venice Hotel
San Clemente Palace Kempinski Hotel
San Clemente Palace Kempinski Venice
San Clemente Palace Kempinski
San Clemente Palace Hotel And Resort
San Clemente Palace Hotel Venice
San Clemente Palace Kempinski Venice Hotel Venice

Frequently asked questions

What is the cancellation policy at San Clemente Palace Kempinski Venice?

San Clemente Palace Kempinski Venice offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to San Clemente Palace Kempinski Venice?

The closest beach to San Clemente Palace Kempinski Venice is Lido of Venice Beaches (6.7 km).

Is there a spa on site at San Clemente Palace Kempinski Venice?

Yep, The Merchant of Venice Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Thai massages.

Does San Clemente Palace Kempinski Venice have a pool?

San Clemente Palace Kempinski Venice has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:30 AM to 7:00 PM.

What luxury perks are available at San Clemente Palace Kempinski Venice?

San Clemente Palace Kempinski Venice features a full-service spa, free pool cabanas and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes San Clemente Palace Kempinski Venice a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at San Clemente Palace Kempinski Venice.

Is San Clemente Palace Kempinski Venice family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as highchairs and children's books in the guestrooms, it's no surprise that San Clemente Palace Kempinski Venice is a hit with families.

Does San Clemente Palace Kempinski Venice serve breakfast?

Yep, free continental brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at San Clemente Palace Kempinski Venice?

No, San Clemente Palace Kempinski Venice does not offer an airport shuttle service.

Is there a bar or restaurant at San Clemente Palace Kempinski Venice?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at San Clemente Palace Kempinski Venice?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at San Clemente Palace Kempinski Venice?

There is a golf course next to San Clemente Palace Kempinski Venice.

San Clemente Palace Kempinski Venice Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 418 reviews" "
Rating 8 - Good. 68 out of 418 reviews" "
Rating 6 - Okay. 18 out of 418 reviews" "
Rating 4 - Poor. 10 out of 418 reviews" "
Rating 2 - Terrible. 5 out of 418 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Ashish

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in venice
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Aug 2024

10/10 Excellent

Gharzai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location to come back to after you have spent the day touring Venice. The hotel is on an its own island with great amenities and away from the hustle and bustle of the crowds, the hotel is 15 mins via water taxi provided by the hotel. It’s a great place for families.
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful private island with the level of service that you have probably only read about before.
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best way to experience Venice
Stayed 5 nights in Sep 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly one of the most beautiful places I have ever been to
Stayed 2 nights in Oct 2023

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for three nights this week and had a truly wonderful and relaxing time. The hotel is absolutely beautiful and the the staff were excellent as was the overall level of service. We are planning to go back next year and stay there longer .
Stayed 3 nights in Sep 2023

10/10 Excellent

VICKI

Stayed 2 nights in Oct 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location away from the hustle of the main city, excellent service but the breakfast team were under resourced so difficult to find anyone to just order a coffee etc. all other service was excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy Tale Palace
The hotel is beautiful and best described as old world luxury! High ceilings with crystal chandeliers, wide hallways, a grand staircase all located on a private island. The grounds are tranquil with lots of greenery and artwork! The views are gorgeous. The room was very comfortable with a large bathroom. The complimentary boat shuttle to San Marco dock is a great feature. The staff is excellent, catering to your every need. Our visit was wonderful and we would love to return!
Stayed 3 nights in Sep 2023

10/10 Excellent

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

nicola

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building ans saff were 1st class
Stayed 4 nights in Sep 2023

10/10 Excellent

elyse

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property away from hustle and bustle of Venice shuttle service offered to Piazza San Marco). Room was lovely and large and Service we experienced was impeccable.
Stayed 3 nights in Sep 2023

10/10 Excellent

miguel, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a Magic experience!
Stayed 3 nights in Sep 2023

8/10 Good

david, LOS ANGELES

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel for a summer stay in Venice - a haven from the heat and crowds - loved the pool as there were plenty of sunloungers and you could find a quiet spot on the lawns if there were noisy children swimming. Service at the pool restaurant was quite slow and food over-priced but good quality. Breakfast buffet was fabulous and nice to sit outside in the courtyard if desired. Drinks service could be better but staff nice and friendly. Complimentary shuttle boat to Venice runs every 40 minutes starting at 9am - would be better starting earlier and running at least every 30 mins as long wait if you just miss it!
Stayed 4 nights in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique situation in Venice
Stayed 3 nights in Jul 2023

8/10 Good

marilyn

Stayed 7 nights in Jun 2023

10/10 Excellent

Marena, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place I stayed in Italy. Secluded away from the madness of Venice. Amazing food at the hotel and the service was the best we got in Italy. The rooms were also quite big and the hotel itself was huge and lux.

2/10 Terrible

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Zero dry cleaning services available. Terrible taxi pick up and drop off services after midnight.
Stayed 5 nights in May 2023