Grand Hotel del Mare Resort & Spa

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hotel del Mare Resort & Spa

Exterior
Aerial view
Suite Royal con Vista Mare
Private beach, black sand, sun-loungers, beach umbrellas
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • On private beach
    On private beach
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
The price is AU$458
includes taxes & fees
20 Nov - 21 Nov

Explore the area

Map
Via Portico Della Punta 34, Bordighera, IM, 18012
  • Giardino Esotico Pallanca
    11 min walk
  • Villa Garnier
    14 min walk
  • Bordighera Port
    3 min drive
  • Nice (NCE-Cote d'Azur)
    57 min drive

Room options

Suite con Terrazza (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

King Double Sea Room (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Executive Junior Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite Presidenziale (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Classic Queen Budget Room NO VIEW

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Camera Deluxe Matrimoniale con Vista Mare

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

King Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite Royal con Vista Mare

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite King con Vasca Idromassaggio (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Alcove Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Romantic King Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 46 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Camera Matrimoniale Prestige con Vista Mare

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Family Suite, Multiple Beds, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Sofa Bed

Junior Suite Angolare con Vista Mare

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite con Terrazza Vista Mare (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Camera Deluxe Matrimoniale con Balcone e Vista Mare

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Queen Park Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Apartment Suite (Spa/Club Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Bordighera

A luxury stay in the heart of Bordighera awaits you at Grand Hotel del Mare Resort & Spa. You'll be just steps from Giardino Esotico Pallanca and within a 30-minute stroll of Bordighera Port. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the mud bath and sauna. The restaurant, La Veranda Restaurant, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Lounge Bar & Terrace is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Free buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bordighera hotel include Clarence Bicknell Museum and Ventimiglia Market.

What's nearby

  • Villa Garnier - 14 min walk
  • Bordighera Port - 3 min drive
  • Piatti Tennis Center - 9 min drive
  • Casino Sanremo - 11 min drive
  • Ariston Theatre - 12 min drive

Getting around

  • Vallecrosia Station - 6 min drive
  • Nice (NCE-Cote d'Azur) - 57 min drive

Restaurants

  • ‪Bar Tabacchi Edicola - ‬12 min walk
  • ‪Bar Ristorante L'Alcione - ‬3 min drive
  • ‪U Cavetu - ‬3 min drive
  • ‪Caffe della Posta - ‬3 min drive
  • ‪Magiargè Vini e Cucina - ‬19 min walk

About this property

Grand Hotel del Mare Resort & Spa

Hotel with private beach and full-service spa
Step outside to unwind on the black sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Hotel del Mare Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as kayaking and mini golf.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Mediterranean hotel also offers a seasonal outdoor pool, a health club and a hot tub. You'll have access to the indoor pool at a partner property. Self parking and valet parking are free.

This 5-star Bordighera hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1964
  • Buffet breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Grand Hotel del Mare Resort & Spa offers 66 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, German, Italian, Moldovan, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Veranda Restaurant
  • Lounge Bar & Terrace

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Art supplies
  • Changing table
  • DVD player
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1964
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 95.0 per night.
  • Cots (infant beds) are available for EUR 95.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 21 December - 31 October, EUR 3.00 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 November - 20 December, EUR 0.00 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150.00 per vehicle (one-way)
  • Pet fee: EUR 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 95.0 per day
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT008008A1OIUM3WG9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand del Mare Bordighera
Grand Hotel del Mare Resort
Grand Hotel del Mare Resort Bordighera
Grand Hotel Mare Resort Bordighera
Grand Hotel Mare Resort
Grand Mare Bordighera
Grand Hotel del Mare Resort Spa
Del Mare & Spa Bordighera
Grand Hotel del Mare Resort & Spa Hotel
Grand Hotel del Mare Resort & Spa Bordighera
Grand Hotel del Mare Resort & Spa Hotel Bordighera

Frequently asked questions

What is the cancellation policy at Grand Hotel del Mare Resort & Spa?

Grand Hotel del Mare Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel del Mare Resort & Spa?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel del Mare Resort & Spa on 20 Nov 2024 start from AU$457.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel del Mare Resort & Spa?

Yep, Grand Hotel del Mare Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Grand Hotel del Mare Resort & Spa?

The closest beach to Grand Hotel del Mare Resort & Spa is Bordighera Beach (2.2 km).

Is there a spa on site at Grand Hotel del Mare Resort & Spa?

Yep, there is an onsite spa at Grand Hotel del Mare Resort & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Grand Hotel del Mare Resort & Spa have a pool?

Grand Hotel del Mare Resort & Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Grand Hotel del Mare Resort & Spa?

Grand Hotel del Mare Resort & Spa features a private beach, a full-service spa and a health club. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Grand Hotel del Mare Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Hotel del Mare Resort & Spa.

Is Grand Hotel del Mare Resort & Spa family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as changing tables and highchairs in the guestrooms, it's no surprise that Grand Hotel del Mare Resort & Spa is a hit with families.

Does Grand Hotel del Mare Resort & Spa serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Grand Hotel del Mare Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel del Mare Resort & Spa?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel del Mare Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel del Mare Resort & Spa?

Cats and dogs are welcome at Grand Hotel del Mare Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Grand Hotel del Mare Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 463 reviews" "
Rating 8 - Good. 121 out of 463 reviews" "
Rating 6 - Okay. 38 out of 463 reviews" "
Rating 4 - Poor. 18 out of 463 reviews" "
Rating 2 - Terrible. 8 out of 463 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

8/10 Good

Harold

Stayed 2 nights in Sep 2023

10/10 Excellent

Oksana

Stayed 5 nights in Jul 2023

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was terrific and offered a great deal. The only incident was when the staff that did the laundry charged over 70euros more as they checked a box on my laundry sheet stating I wanted expedited service. And the laundry came back wet. They quickly resolved the issue by taking away the upcharge and taking our clothes back and drying them completely.
Stayed 3 nights in May 2023

2/10 Terrible

Mor

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star hotel. Maybe 2.
Worst hotel ever. Feels like it is stuck in the 80’s - Everything is old. No hot water in the shower. They told us to take a shower in the spa. AC didn’t work and it was very hot in The night. Breakfast was not tasty. At least we got a discount in the end. Still - not worth it.
Stayed 1 night in Apr 2023

2/10 Terrible

marcela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
YOU CANT USE THE SPA unless you are staying on the top suites. Spa access is reserved for VIP suites only, SPA has only space for 8 people per day meaning most likely it will be taken by the VIPS. If there is space, then you must know that SPA is NOT included, it costs 20 euros per person. Service is like highway hotels, not 5-star service.
Stayed 1 night in Oct 2022

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In total very good experience
Stayed 5 nights in Sep 2022

8/10 Good

Harold

Stayed 2 nights in May 2022

10/10 Excellent

Broderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular hotel
We had an amazing time at the hotel with our family. It’s a beautiful hotel, in a beautiful location
Stayed 3 nights in May 2022

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plush luxury at a price
The resort is very nice: plush, comfortable and excellent service throughout the location. Personally we didn’t like the pool set up and we found the food and drink expensive. The beach club is a climb down but very nice. Very nice room with sea view with a really comfortable bed.
Stayed 2 nights in Aug 2021

2/10 Terrible

Jaspar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triste
Lleguemos y nos dimos cuenta que no era un hotel de 5 estrellas. Era complicado comunicar con el staff en Inglés, recepción tardó mucho, no era posible ayudarnos conseguir pruebas de PCR. El cuarto era fatal, piso levantado, regadera sucia, sabanas horribles, almohadas peor. La cena fue lo peor- los postres miserables. No hubo nadie de salvavidas para cuidar los niños en la alberca - algo que nos habían comentado en recepción que si existía. El desayuno un caos - nada de organización Todo fue un gran pérdida de tiempo y dinero
Stayed 1 night in Aug 2021

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was when we dropped off our clothing for laundry service they seemed to have forgotten about it. They said tomorrow afternoon and I said that only works if we book another night. They promptly got them done although still somewhat damp when we got them. Other than that small glitch they did an awesome job.
Stayed 1 night in Oct 2019

10/10 Excellent

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent the only drawback was getting the laundry done. We left them the bag at 8:30 when they were cleaning the room and they seemed to have forgotten about it. When I called the desk they were great about getting it back to us only still wet. Not much of a problem but worth noting.
Stayed 1 night in Oct 2019

10/10 Excellent

Court

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cellent
Excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good nothing to complain about.Staff, food and facilities top class. We have been there 4 time now and never a problem.
Stayed 8 nights in Sep 2019

10/10 Excellent

Pete, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, especially the cat park attendant. Cleanliness. Views over the sea. Garden area very nice
Stayed 3 nights in Sep 2019

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, but room for staff improvement
The hotel itself was fantastic. Comfortable, in a great location and with good facilities. What let it down was the attitude of the hospitality staff. With one or two exceptions the serving staff seemed to have little interest in their work and no interest in the guests, and virtually ignored you as they passed (never a “bon journo”) and virtually grunted when we asked for more coffee or wanted to order food at the pool bar. We felt that we were living in a separate universe from the staff and ceased trying to engage them in conversation except for what was totally necessary for our needs. The exceptions were the porters and reception staff and the bar man in the lounge, who were very pleasant. We also felt that for a five star hotel the food, considering the prices charged, was below standard for a five star hotel. The range on offer was limited and the quality and presentation sub standard. I could not finish one dish I was served as the veal was too tough to eat. It was taken away, but no apology was offered.
Stayed 3 nights in Jul 2019

10/10 Excellent

RENA CHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel - ocean view
We enjoyed our stay here. The view is beautiful- our room overlooked the pool and the ocean. The hotel Is very nice, we could park right in front of the hotel and the setting was amazing. The service was very helpful. The breakfast was very good - includes omelettes with choice of ingredients and lots of pastries and fruit and meats and cheeses to choose from.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let's get the negatives out of the way first! What they DON'T tell you is that the hotel is built over the train line which runs between France and Italy. Trains run all the time at intervals varying from minutes to hoiurs apart. This is manifested as a noticebale rumble; the level of which, depends on which floor your room is lpocated. The lower you are, the more of a loud rumble. You might get used to this or not depending on how light/heavy a sleeper you are. It can be quite irritating. Wifi is Next, if you're not a fan of dogs or cats, then this might not be a hotel for you. Dog owners are positively encoraged to bring their pooches with them and there appear to be a pair of cats roaming the property. These might be rodent catchers - not sure. Onto the good stuff: The car park up a slope from the road is attended. Courteous reception staff. The rooms are of high comfort with huge beds. Linen changed daily. Well appointed bathrooms but with limited space for your owns stuff. Frdge with 28 million bottles of every type of beverage at eye- watering prices. Most rooms have balconies opening to the sea, the sun and Ospedaletti to the east in the dstance. Great sunrises! Spa. Beach club in the summer. Circular outdoor heated pool available all year round. Buffet breakfasts and comprehensive room service. A wide type of clientele; many spending new year here from across the border in France. Will definitely come back, but will be sure to get a high floor room next time!
Stayed 7 nights in Dec 2018

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful retreat
The staff was great and the jr suite was lovely. Would go back.
Stayed 3 nights in Sep 2018

10/10 Excellent

Kelly, Alameda, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm, classic beautiful & elegant. Impeccable staff & stunningly atmosphere. This hotel is fabulous. I would stay there again in a minute.
Stayed 1 night in Sep 2018