MGM Grand Hotel & Casino

4.0 star property
Eco-certified resort with 17 restaurants and 3 hot tubs

Photo gallery for MGM Grand Hotel & Casino

Outdoor pool, open 9:00 AM to 5:00 PM, pool cabanas (surcharge)
17 restaurants, breakfast, lunch, dinner served; American cuisine
Reception
17 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Breakfast available
The current price is AU$180
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109

Room options

Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Stay Well Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Accessible Two Queen Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Tower One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Grand Accessible King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Accessible Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive King Accessible with Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hydromassage showerhead
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Studio King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Marquee Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Separate bath and shower
  • 139 sq m
  • Sleeps 4
  • 2 King Beds

Grand Accessible King Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hydromassage showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Two Queen Strip View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Stay Well Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, City View (Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hydromassage showerhead
  • 116 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Hydromassage showerhead
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Stay Well Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Stay Well Patio Suite

Highlights

Patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Skylofts One Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

Skylofts Two Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • 279 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

You may also like

About the area

Las Vegas

MGM Grand Hotel & Casino places you steps from MGM Grand Garden Arena and within a 10-minute stroll of Dolby Live. Highlights at this eco-friendly resort include 17 restaurants, 9 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The steakhouse, Craftsteak, serves American cuisine and is open for dinner. Enjoy the 3 hot tubs, outdoor swimming pool and gym plus access to a driving range. Plus you'll find a casino, a lazy river and a steam room. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Las Vegas Strip resort include MGM Grand Casino and T-Mobile Arena.

What's nearby

  • MGM Grand Garden Arena - 2 min walk - 0.2 km
  • MGM Grand Casino - 9 min walk - 0.8 km
  • T-Mobile Arena - 10 min walk - 0.9 km
  • Fountains of Bellagio - 15 min walk - 1.3 km
  • Allegiant Stadium - 3 min drive - 2.8 km

Getting around

  • MGM Grand Monorail Station - 10 min walk
  • Las Vegas International Airport Station - 26 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 15 min drive

Restaurants

  • ‪Showcase Food Court - ‬3 min walk
  • ‪MGM Grand Poker Room - ‬5 min walk
  • ‪Level Up Las Vegas - ‬1 min walk
  • ‪America - ‬10 min walk
  • ‪Nine Fine Irishmen - ‬9 min walk

About this property

MGM Grand Hotel & Casino

Eco-certified resort with 17 restaurants and 3 hot tubs
MGM Grand Hotel & Casino offers its guests a full-service spa, 3 hot tubs, a lazy river, and an outdoor pool. There are 17 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges.

There are 70 meeting rooms available. A casino, a fitness centre, and a steam room are also featured at the eco-certified MGM Grand Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 1 building
  • 5003 guestrooms or units
  • 30 levels
  • 17 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
MGM Grand Hotel & Casino offers 5003 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has 30 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 17 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Craftsteak
  • Crush
  • Emerils
  • Morimoto
  • Wolfgang Puck Bar/Grill

Things to do

  • 2,500 slot machines
  • 200 gaming tables
  • 3 hot tubs
  • Casino (170,000 square foot of space)
  • Full-service spa
  • Golf driving range
  • Gym
  • Lazy river
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults and USD 13 to 20 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel & Casino
Grand MGM
MGM Grand
MGM Grand Hotel & Casino
MGM Grand Hotel & Casino Las Vegas
MGM Grand Las Vegas
MGM Hotel & Casino
MGM Grand Casino Las Vegas
Mgm Grand Hotel Casino
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Las Vegas Hotel
MGM Grand Hotel Casino Las Vegas
Mgm Grand & Casino Las Vegas
MGM Grand Hotel & Casino Resort
MGM Grand Hotel & Casino Las Vegas
MGM Grand Hotel & Casino Resort Las Vegas

Frequently asked questions

What is the cancellation policy at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on 17 Apr 2025 start from AU$89.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MGM Grand Hotel & Casino?

Yep, MGM Grand Hotel & Casino has a covered self car park with in/out privileges for USD 20.00 per day.

Is there a spa on site at MGM Grand Hotel & Casino?

Yep, there is an onsite spa at MGM Grand Hotel & Casino. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does MGM Grand Hotel & Casino have a pool?

Yep, and guests love it! MGM Grand Hotel & Casino has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from March to October).

Does MGM Grand Hotel & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino features 3 hot tubs, an outdoor pool and 17 restaurants.

What makes MGM Grand Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MGM Grand Hotel & Casino.

Is MGM Grand Hotel & Casino family-friendly?

You bet! With amenities such as a lazy river and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that MGM Grand Hotel & Casino is a hit with families.

Does MGM Grand Hotel & Casino serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 1:00 PM.

Is there a free airport shuttle available at MGM Grand Hotel & Casino?

No, MGM Grand Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Grand Hotel & Casino?

Yep, you can grab a meal at MGM Grand Hotel & Casino's onsite restaurant that serves American cuisine.

What time are check-in & check-out at MGM Grand Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

MGM Grand Hotel & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7799 out of 16730 reviews
Rating 8 - Good. 3749 out of 16730 reviews
Rating 6 - Okay. 2405 out of 16730 reviews
Rating 4 - Poor. 1402 out of 16730 reviews
Rating 2 - Terrible. 1375 out of 16730 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Edgar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need to be updated
Stayed 3 nights in Dec 2024

4/10 Poor

bin

Stayed 2 nights in Nov 2024

2/10 Terrible

Joey, pomona

Stayed 2 nights in Dec 2024

8/10 Good

Patricia, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too crowded
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness
Expensive!!!! to many hidden charges. Will be happy when they are required to display "TOTAL" charges up front.
Stayed 1 night in Dec 2024

10/10 Excellent

Tuan

Stayed 1 night in Dec 2024

10/10 Excellent

Eliezer

Stayed 2 nights in Dec 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia

Stayed 4 nights in Dec 2024

10/10 Excellent

De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mercy

Liked: Cleanliness, amenities
All staff are very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia Carmen, Hollister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the MGM Grand! I felt very comfortable and safe. I had everything I needed for a much needed getaway, and a good night’s rest. I will definitely return. Thank you!
Stayed 1 night in Dec 2024

8/10 Good

Rene

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Beware , fridge has a sensor , you'll get billed for even opening the fridge
Stayed 2 nights in Dec 2024

6/10 Okay

Lawrence

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The casino is too broken up.
Stayed 3 nights in Dec 2024

8/10 Good

ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

2/10 Terrible

JU-CHEN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would never stay at the MGM Grand again. The building renovations started at 7 AM, and the noise was so horrible that we woke up very early. On top of that, they turned off our hot water due to the remodeling. We called the front desk for assistance, but the male staff member we spoke with was extremely rude and unhelpful. He suggested we run the water for a while—did he not think we had already tried that? The hot water had been fine the night before, so we knew it was an issue caused by the renovations. We had to leave at 11 AM, but by 10:30 AM, no solution had been provided. Someone finally came to our room and confirmed that they had turned off the hot water pipes. We couldn’t even take a shower before leaving. This was an incredibly disappointing experience, and it’s clear the front desk staff are not well-trained to handle guest concerns. I plan to file a formal complaint and will not return to this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Great trip. I love that I could check in and check out using the MGM app. I didn't have to wait in line at the front desk, was able to use a kiosk to get physical keys and I was up in my room in no time. Housekeeping did a great job and the room was very comfortable.
Stayed 3 nights in Dec 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very loud construction
Stayed 2 nights in Dec 2024

8/10 Good

Suely

Liked: Property conditions & facilities
👍
Stayed 2 nights in Dec 2024

2/10 Terrible

Emad

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

8/10 Good

Amir

Travelled with group
Liked: Staff & service, property conditions & facilities
I was disappointed to find out there were no coffee makers in the room. Other than that, the rooms were clean and the staff were friendly
Stayed 3 nights in Dec 2024

6/10 Okay

DAVIDRAJU

Disliked: Cleanliness, property conditions & facilities
Not many amenities available
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Dec 2024