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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury Rouen hotel in Rouen City Centre with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Building design
Cocktail bar, pool views, open daily
Restaurant
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$306
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Rue du Gros-Horloge
    1 min walk
  • Musée Jeanne d'Arc de Rouen
    2 min walk
  • Place du Vieux-Marche
    2 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed

Room, 1 Double Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel, Rouen Centre

Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (470)
The price is AU$246
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Radisson Blu Hotel, Rouen Centre

About the area

Rouen

A luxury stay in the heart of Rouen awaits you at Hotel de Bourgtheroulde, Autograph Collection. Within steps you'll find Musée Jeanne d'Arc de Rouen and Gros Horloge. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Spa du Drap d'Or can include prenatal massages, body scrubs and facials along with aromatherapy and hydrotherapy. L Atrium is the hotel's own cocktail bar. Enjoy the gym, Turkish bath/hammam and sauna. 4306 square feet (400 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Rouen City Centre hotel include Rouen Cathedral and Tour Jeanne d'Arc.

What's nearby

  • Place du Vieux-Marche - 2 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 7 min walk - 0.6 km
  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Charles Nicolle Hospital - 6 min drive - 3.2 km

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury Rouen hotel in Rouen City Centre with a full-service spa
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
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Frequently asked questions

What is the cancellation policy at Hotel de Bourgtheroulde, Autograph Collection?

Hotel de Bourgtheroulde, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on 24 Nov 2024 start from AU$298.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel de Bourgtheroulde, Autograph Collection?

Yep, Hotel de Bourgtheroulde, Autograph Collection has valet parking for EUR 27 per day.

Is there a spa on site at Hotel de Bourgtheroulde, Autograph Collection?

Yep, Spa du Drap d'Or is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Hotel de Bourgtheroulde, Autograph Collection has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel de Bourgtheroulde, Autograph Collection a romantic place to stay?

A hot tub and pool-view dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel de Bourgtheroulde, Autograph Collection.

Is Hotel de Bourgtheroulde, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel de Bourgtheroulde, Autograph Collection is a hit with families.

Does Hotel de Bourgtheroulde, Autograph Collection serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel de Bourgtheroulde, Autograph Collection?

No, Hotel de Bourgtheroulde, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel de Bourgtheroulde, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?

Furry friends are welcome at Hotel de Bourgtheroulde, Autograph Collection, with food and water bowls on offer.

Is there a golf course on site at Hotel de Bourgtheroulde, Autograph Collection?

There is a golf course next to Hotel de Bourgtheroulde, Autograph Collection.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 533 out of 765 reviews" "
Rating 8 - Good. 161 out of 765 reviews" "
Rating 6 - Okay. 41 out of 765 reviews" "
Rating 4 - Poor. 19 out of 765 reviews" "
Rating 2 - Terrible. 11 out of 765 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Amenities
Great service, beautiful building and great area.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

10/10 Excellent

jean claude, Leon gto.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien place à Rouen
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendolyn, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

NED, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Barrett

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

C

Travelled with family
Perfect hotel
The hotel was out of this world, picture postcard stuff, absolutely beautiful inside and out and perfectly located in the centre of town
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing historic property. Great service and a beautiful top rated room
Stayed 1 night in May 2024