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West Edmonton Mall Inn

2.0 star property
Family-friendly hotel with water park and free breakfast

Photo gallery for West Edmonton Mall Inn

Water park
In-room safe, desk, blackout curtains, iron/ironing board
Front of property
Lobby
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$144
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • World Waterpark
    ‪15 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

A family-friendly stay in Edmonton awaits you at West Edmonton Mall Inn. Within a short 5-minute stroll, you'll find West Edmonton Mall and Galaxyland. Highlights at this hotel include free continental breakfast, a water park and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find dry cleaning/laundry services, a fireplace in the lobby and luggage storage. Each morning free breakfast is served. .Attractions within a 15-minute drive of this West Edmonton hotel include University of Alberta and Rogers Place.

What's nearby

  • West Edmonton Mall - 2 min walk - 0.3 km
  • Galaxyland - 3 min walk - 0.3 km
  • Fantasyland - 10 min walk - 0.9 km
  • World Waterpark - 15 min walk - 1.3 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 27 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬2 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪1st RND - ‬2 min walk
  • ‪Five & Dive - ‬8 min walk
  • ‪Ed's Rec Room - ‬4 min walk

About this property

West Edmonton Mall Inn

Family-friendly hotel with water park and free breakfast
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Similar properties

Lobby

Fantasyland Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,520 reviews
The price is AU$293
includes taxes & fees
5 May - 6 May
Fantasyland Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

Frequently asked questions

What is the cancellation policy at West Edmonton Mall Inn?

West Edmonton Mall Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at West Edmonton Mall Inn?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at West Edmonton Mall Inn on 28 Apr 2025 start from AU$144.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at West Edmonton Mall Inn?

Yep, West Edmonton Mall Inn has a free self car park.

Does West Edmonton Mall Inn have a waterslide?

No, there is no waterslide at West Edmonton Mall Inn, but World Waterpark is a short 15-minute walk away.

Is West Edmonton Mall Inn family-friendly?

You bet! With amenities such as a water park and an on-site bowling alley, it's no surprise that West Edmonton Mall Inn is a hit with families.

Does West Edmonton Mall Inn serve breakfast?

Yep, complimentary continental brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at West Edmonton Mall Inn?

No, West Edmonton Mall Inn does not offer an airport shuttle service.

What time are check-in & check-out at West Edmonton Mall Inn?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Is there a golf course on site at West Edmonton Mall Inn?

There isn't one on site, but Professor Wem's Adventure Golf is a short 9-minute walk away.

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 451 out of 1253 reviews
Rating 8 - Good. 391 out of 1253 reviews
Rating 6 - Okay. 207 out of 1253 reviews
Rating 4 - Poor. 115 out of 1253 reviews
Rating 2 - Terrible. 89 out of 1253 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms , very professional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints about the cleanliness.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel except for No wifi despite being told several times. Apparently are aware of the situation but not fixing it.
Stayed 2 nights in Jan 2025

6/10 Okay

RUSSELL

Stayed 1 night in Dec 2024

8/10 Good

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the West Edmonton mall
Stayed 2 nights in Jan 2025

4/10 Poor

Tasha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Immediate regrets after I walked in the front door. My rate was not cheap at all, the room was dingy, had hairs all over the place - sheets, pillowcases, bathtub- and some of the “guests” looked like they lived there - for all the wrong reasons. I was in town for a conference - won’t be back - no matter how convenient the location is.
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Stayed 2 nights in Jan 2025

4/10 Poor

Sharlene, Airdrie

Disliked: Staff & service, amenities, property conditions & facilities
This property breakfast is horrible, the room was very beat up, and I took of video of the banging that was happening in the hallway early morning. 👎
Stayed 1 night in Jan 2025

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check your sheets before you crawl into bed.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checkout time was way too early, requested a noon checkout and was told to come back the next day…came back at 6am before going to work for a couple hours, was told to come back later…. Really inconvenient. No soap in the room either and shower didn't drain great. Expected better at this price range. Beds were comfy and room as clean, good location, just some frustrations.
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Staff extremely friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

karla

Stayed 2 nights in Sep 2024

4/10 Poor

Devon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No room safe. Toilet broke. Renovations on floor above us. Limited options for breakfast. Just a generally poor experience. Would not go back ever again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Quimson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Jan 2025

4/10 Poor

Trisha

Liked: Cleanliness
Disliked: Staff & service
The hotel had no wifi and you are expected to log into the free wifi from the mall across the street which worked for me and two of my kids but not for my other son. So he had a terrible experience as he didn’t have any data otherwise. They took forever to bring us our cot, almost 8 hours to be exact. The hotel false advertised or the name was very misleading as I thought it was part of the mall as they even added photos of the West Edmonton pool on their Expedia site. I was confused when we arrived to find that it was not connected and was across the street and not actually part of the mall or the pool at all.
Stayed 1 night in Jan 2025

6/10 Okay

Lyn

Travelled with family and small children
Liked: Staff & service
When we walked in the front desk lady was just great. Unfortunately it is an extremely busy hotel and she was all by herself. I’d say they could use at least one other staff, especially on busy days. There was no soap in our room at all. Again, wanted to ask for some but every time o went up the front desk she was so busy. There was a loud bang in our room all night, maybe from pipes or heater. Who knows. Extremely convenient location to the mall though.
Stayed 1 night in Jan 2025

6/10 Okay

Lesley

Stayed 2 nights in Dec 2024

8/10 Good

Aj

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Norman

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
My family and I stayed at this Inn for the New Year's for two nights. We were all super disappointed to see that our room's refrigerator was broken and after notifying the front end staff that we needed to store food, nothing was ever done even though we were told: “that a mechanic came in to check”. We were also disappointed that we were not able to get any discounts to the water park and mall even though we were told by Expedia that everything was included. The add description needs to be more clear or else that’s super false advertising. Furthermore, the rooms were in bad shape. Lots of carvings and vandalism. One of our bed frames was also damaged and at night we were able to hear all of our neighbours and a weird clicking sound kept happening. We did however like the included breakfast but wished there were more protein options perhaps some sausages or bacon. We really wish someone from the front end was able to truly help make our experience better here or at least provide some kind of compensation due to all of the issues we ran through. We definitely don’t recommend this hotel/Inn if anyone is looking to visit Edmonton and its mall.

10/10 Excellent

Edward

Stayed 4 nights in Dec 2024

4/10 Poor

Mohamed

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Needs renovation
Stayed 2 nights in Jan 2025