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Residence Inn by Marriott West Springfield

3.0 star property
Hotel in West Springfield with free breakfast and 24-hour front desk

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Kitchen
The current price is AU$228
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
64 Border Way, West Springfield, MA, 01089
  • Big E
    ‪4 min drive‬
  • MassMutual Center
    ‪6 min drive‬
  • MGM Springfield
    ‪7 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Flat-screen TV

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

At Residence Inn by Marriott West Springfield you'll be within just a 15-minute stroll of Riverdale Center and Olympia Ice Center. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class West Springfield hotel include MassMutual Center and MGM Springfield.

What's nearby

  • Olympia Ice Center - 11 min walk - 0.9 km
  • Big E - 4 min drive - 3.1 km
  • MassMutual Center - 6 min drive - 7.3 km
  • MGM Springfield - 7 min drive - 7.5 km
  • Naismith Memorial Basketball Hall of Fame - 7 min drive - 7.8 km

Getting around

  • Springfield Union Station - 6 min drive
  • Providence, RI (PVD-T.F. Green) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and 24-hour front desk
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Similar properties

Exterior

Candlewood Suites West Springfield by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 674 reviews
The price is AU$177
includes taxes & fees
26 Apr - 27 Apr
Candlewood Suites West Springfield by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on 6 Apr 2025 start from AU$227.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott West Springfield?

Yep, Residence Inn by Marriott West Springfield has an uncovered self car park with in/out privileges for USD 7 per day.

Are there any beaches close to Residence Inn by Marriott West Springfield?

The closest beach to Residence Inn by Marriott West Springfield is Haviland Pond Beach (13 km).

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield has an indoor pool.

Is Residence Inn by Marriott West Springfield family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott West Springfield is a hit with families.

Does Residence Inn by Marriott West Springfield serve breakfast?

Yep, complimentary continental breakfast is offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott West Springfield?

No, Residence Inn by Marriott West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 398 reviews
Rating 8 - Good. 107 out of 398 reviews
Rating 6 - Okay. 43 out of 398 reviews
Rating 4 - Poor. 21 out of 398 reviews
Rating 2 - Terrible. 18 out of 398 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Terri

Liked: Cleanliness
Disliked: Staff & service
Would not stay here again
On the plus the breakfast was full and fresh daily. On the needs improvement the shower head was filthy. It hardly worked due to the gross buildup on it. On the negative and why i wouldn't stay here again the room doors close so LOUDLY. It literally sounds like someone is slamming every room door every time they close. I was woken up frequently by people entering and exiting their rooms. And when the rooms were being cleaned the doors sounded like they were being slammed like 20 times in 30 minutes. I contacted the hotel a few days ago and have as yet not received a response.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights. The property was always clean and staff was helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a studio with a fireplace we decorated for Christmas...the staff was amazing! I was there recovering from heart surgery...I ended up going back to the hospital and the staff was so AMAZING! Beverly the sales rep kept our belongings in her office until my husband was able to go back and pick it up! Everyone was just so good to us and so helpful! Looking forward to going back as soon as I'm out of the hospital again! I wish I could upload some of the photos of our stay but it won't let me
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Unreasonable non-refundable pet fee!
I enjoyed my room overall, and could see myself being there for a longer stay. However, be aware that there is a NON-REFUNDABLE $125 pet fee per stay!!! Somehow missed this when booking the room for my small dog and myself for 2 nights!! Definitely not going back because of that one reason.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite!
I did not realize when I booked, that this was a suite. It was so nice to be able to really relax in my room without having to be on the bed all the time!!! My only small complaint was that the bed was way too soft for my back! Otherwise everything was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen, guilford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and onsite laundry room takes quarters you can get change from hotel desk
Stayed 5 nights in Nov 2024

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed, aesthetically a pleasure to be in with a fresh, modern and cozy vibe. Comfortable bed, nice quality pillows and sheets. Stayed with a toddler and it helped to have the bed in a separate room which also has a TV. Kitchenette is super helpful to have especially travelling with a child. Staff members all friendly and customer service oriented. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, room was very nice and modern. It was a very welcoming secluded stay.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 4 nights in Nov 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the wooded surroundings and mostly quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property clean and well cared for, the entire staff - from the front desk clerks to the breakfast staff, houskeeping, and maintenance personnel - were all extremely friendly and helpful. This is a great place to stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Always my first choice to go
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Anahi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff was wonderful and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Neat and clean, well cared-for. Breakfast room lady was especially kind, letting us eat after-hours.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024