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Water's Edge Resort & Spa

3.5 star property
Resort with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Water's Edge Resort & Spa

Exterior
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • On private beach
  • Bar
    Bar
  • Gym
    Gym
The price is AU$365
includes taxes & fees
11 Nov - 12 Nov

Explore the area

Map
1525 Boston Post Road, Westbrook, CT, 06498
  • Westbrook Town Beach
    3 min drive
  • Tanger Outlets
    4 min drive
  • Chalker Beach
    5 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    31 min drive

Room options

View all photos for Junior Suite

Fridge, coffee/tea maker

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, Multiple Beds, Ground Floor (by the Sea)

In-room safe, desk, blackout curtains, iron/ironing board

Villa, Multiple Beds, Ground Floor (by the Sea)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 118 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Villa, Oceanfront (by the Sea, Second Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Villa, Oceanfront (by the Sea, Second Floor)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (with Parlour)

Room, 1 King Bed (with Parlour)

Room, 1 King Bed (with Parlour)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Water-View)

Room, 1 King Bed, Balcony (Water-View)

Room, 1 King Bed, Balcony (Water-View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lanai with Loft

Flat-screen TV, iPod dock

Lanai with Loft

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Lanai

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Lanai

Highlights

Lanai
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Oceanfront (by the Sea, Fourth Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Villa, Oceanfront (by the Sea, Fourth Floor)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Villa, Oceanfront (by the Sea, Ground Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Villa, Oceanfront (by the Sea, Ground Floor)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Villa, Oceanfront (by the Sea, Third Floor)

Villa, Oceanfront (by the Sea, Third Floor)

Villa, Oceanfront (by the Sea, Third Floor)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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includes taxes & fees
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Saybrook Point Resort & Marina

About the area

Westbrook

At Water's Edge Resort & Spa, you'll be 2.8 km (1.7 mi) from Tanger Outlets and 6 km (3.7 mi) from Harvey's Beach. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Dattilo's Fine Dining, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to a playground. 30000 square feet (2787 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 3.5-property class Westbrook Center resort include Clinton Crossing Premium Outlets and Essex Steam Train.
View more Resorts in WestbrookOpens in a new window

What's nearby

  • Westbrook Town Beach - 3 min drive
  • Tanger Outlets - 4 min drive
  • Harvey's Beach - 9 min drive
  • Essex Steam Train - 10 min drive
  • Hammonasset Beach State Park - 12 min drive

Getting around

  • Old Saybrook Station - 9 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bill's Seafood Restaurant - ‬3 min drive
  • ‪Pasta Vita - ‬6 min drive
  • ‪Little Pub - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive

About this property

Water's Edge Resort & Spa

Resort with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Water's Edge Resort & Spa such as a seasonal outdoor pool and an indoor pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

This 3.5-star Westbrook resort is smoke free.

  • 190 guestrooms or units
  • 3 dining venues
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Water's Edge Resort & Spa offers 190 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided.

This Westbrook resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include designer toiletries and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 5 to 16 for adults and USD 5 to 16 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dattilo's Fine Dining

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 16.00 for adults and USD 5.00 to 16.00 for children
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Water's Edge Resort Westbrook
Water's Edge Resort
Water's Edge Westbrook
Water's Edge
Water`s Edge Hotel Westbrook
Water`s Edge Resort And Spa
Water's Edge Resort Spa
Water's Edge & Spa Westbrook
Water's Edge Resort & Spa Resort
Water's Edge Resort & Spa Westbrook
Water's Edge Resort & Spa Resort Westbrook

Frequently asked questions

What is the cancellation policy at Water's Edge Resort & Spa?

Water's Edge Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Water's Edge Resort & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Water's Edge Resort & Spa on 11 Nov 2024 start from AU$365.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Water's Edge Resort & Spa?

Yep, Water's Edge Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Water's Edge Resort & Spa?

The closest beach to Water's Edge Resort & Spa is Westbrook Town Beach (1.7 km).

Is there a spa on site at Water's Edge Resort & Spa?

Yep, there is an onsite spa at Water's Edge Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Water's Edge Resort & Spa have a pool?

Water's Edge Resort & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from June to September).

What luxury perks are available at Water's Edge Resort & Spa?

Water's Edge Resort & Spa features a private beach, a full-service spa and an indoor pool.

Is Water's Edge Resort & Spa family-friendly?

You bet! With amenities such as children's meals and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Water's Edge Resort & Spa is a hit with families.

Does Water's Edge Resort & Spa serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Water's Edge Resort & Spa?

No, Water's Edge Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Water's Edge Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Water's Edge Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Water's Edge Resort & Spa?

No, only service animals are allowed.

Water's Edge Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was an absolutely beautiful venue. Unfortunately, the service did not match. I felt as though i was bothering the young lady at the front desk as I was checking in. And there were 3-4 young men with carts at the door, who didnt even acknowledge us as we walked in with our luggage. Disappointing.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
DISAPPOINTING stay! Have wanted to visit here for several years, finally go for a 3 day trip and what a shock it was! Overall crowded beach and pool, flimsy beach towels, fraying bath towels, soiled cutlery and cups numerous times in restaurants, table clothes with holes, low staff and bland food. NOT worth the money despite pretty property/location and fun outside bar with live music.
Stayed 2 nights in Jul 2024

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome getaway. We were able to disconnect.true R&R.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

blasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice getaway
We had a lovely time.
Stayed 2 nights in Jun 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, the only downside is that they use really strong cleaning chemicals which smell throughout the property
Stayed 1 night in Jul 2024

6/10 Okay

clayton

Liked: Cleanliness, staff & service
The over all property was outstanding. My only complaint is that the room I had was out dated. Not a USB port anywhere in the room and the tv in the room was small, not a smart tv with a remote that was hard to make work correctly
Stayed 1 night in Jul 2024

4/10 Poor

Rebecca

Travelled with group
Disliked: Staff & service, room comfort
They say they are ADA compliant…
Do not stay at this hotel if you have any mobility issues. The hotel does does respect guests with any handicap issues. No access to a few restaurants and no one from the staff to help. The staff needs to be trained in hospitality. Happy to elaborate more.
Stayed 2 nights in Jun 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness
It was fine for me and my wife but terrible for my friends ,my friend is handicapped and it was horrible for him to get around in his motor vehicle , plus he had very little help from employees from Resort.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time!
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Charming New England beach resort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service with Steve, Tymothie and Reilly at Sunset Grill!
Stayed 1 night in Jun 2024

10/10 Excellent

Romi

Travelled with partner
Nice and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sheahon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Jun 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel
Stayed 1 night in Jun 2024

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Not worth the money.
Stayed 1 night in May 2024

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot tub area and sauna could use some updating, the pillows in the room were extremely uncomfortable. Everything else was good.
Stayed 1 night in May 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Wanda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This was my second time visiting here. First time was year before. That time was great, hence me wanting to come for back for my Birthday. Big Mistake!! 1st. It was a little noisy because it was winter break, so their were quite a few kids around. My cousin, and I got in a little late, so we both were tired. She fell asleep quick. Not long after that I fell asleep. Then I could hear the heater/ac unit making a loud motor noise. It kept me up most of the night. The next morning, also the toilet stopped flushing. My cousin is Ms. Fix it, so she jiggled the handle, or something and fixed it. I mention it to the front desk. Their attitude was not what I was expecting. First she said, why didn't you call about it last night? I said no, because having someone come that night would have woken up my cousin in the next bed. Then she said well because you booked through Expedia so you already got a discount. Then she said all I can do for you is give you a voucher for a beverage, or something for that same equivalent. I was offended, and I said I wasn't looking for a free beverage. Can I get the heating fixed. She said, yes I'll have someone come. Now the maintenance person was extremely professional, and polite.He said that the unit is only a few months old, and It's supposed make noise Periodically. If Your Hotel are going to have rooms that can be booked through Expedia, then the treatment of People should be the same, as if they booked it straight to the hotel.I DON'T RECOMMEN!
Stayed 2 nights in Feb 2024