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Hotel Gracery Shinjuku

4.0 star property
Hotel with a 24-hour front desk, a short walk to Isetan Department Store Shinjuku

Photo gallery for Hotel Gracery Shinjuku

Terrace/patio
Property entrance
Premium bedding, in-room safe, blackout curtains, iron/ironing board
View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is AU$340
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-8466
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Tokyo Metropolitan Government Building
    ‪14 min walk‬
  • Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for Double Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room with Breakfast, Non Smoking (With Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room with Breakfast, Non Smoking (With Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking (with Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking (with Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed

View all photos for Single with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Triple with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 5
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Triple, Room Only, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 28 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

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Shinjuku Prince Hotel

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4.3 out of 5, Excellent, 1,237 reviews
The price is AU$328
includes taxes & fees
25 Mar - 26 Mar
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About the area

Tokyo

Hotel Gracery Shinjuku places you in the centre of Tokyo, within just a 15-minute stroll of popular places like Isetan Department Store Shinjuku and Tokyo Metropolitan Government Building. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .ラウンジ is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of self parking. .With a stay at this 4-property class Shinjuku hotel, you'll be 1.5 km (0.9 mi) from Shinjuku Gyoen National Garden and 4.3 km (2.7 mi) from Shibuya Crossing.

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Tokyo Metropolitan Government Building - 14 min walk - 1.2 km
  • Shinjuku Gyoen National Garden - 18 min walk - 1.5 km
  • Waseda University - 5 min drive - 3.1 km
  • Meiji Jingu Shrine - 5 min drive - 3.1 km

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 5 min walk
  • Tokyo (HND-Haneda) - 52 min drive

Restaurants

  • ‪パールレディ 新宿東宝ビル店 - ‬1 min walk
  • ‪きづなすし - ‬1 min walk
  • ‪板前寿司新宿東宝ビル店 - ‬1 min walk
  • ‪大地の恵み北海道新宿東宝ビル店 - ‬1 min walk
  • ‪パールレディ - ‬1 min walk

About this property

Hotel Gracery Shinjuku

Hotel with a 24-hour front desk, a short walk to Isetan Department Store Shinjuku
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Hotel Gracery Shinjuku. For a fee, parking is available.
  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • Built in 2015
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel Gracery Shinjuku offers 970 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Restaurant

Shinjuku Prince Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,237 reviews
The price is AU$328
includes taxes & fees
25 Mar - 26 Mar
Shinjuku Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • ラウンジ

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 1400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Gracery Shinjuku?

As of 24 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Gracery Shinjuku on 25 Mar 2025 start from AU$340.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Gracery Shinjuku?

Yep, Hotel Gracery Shinjuku has a covered self car park for JPY 1400 per day.

Are there any beaches close to Hotel Gracery Shinjuku?

The closest beach to Hotel Gracery Shinjuku is Odaiba Beach Park (9.9 km).

What makes Hotel Gracery Shinjuku a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Gracery Shinjuku.

Are there hot tubs in the rooms at Hotel Gracery Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel Gracery Shinjuku?

No, Hotel Gracery Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Gracery Shinjuku?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Gracery Shinjuku?

No, only service animals are allowed.

Hotel Gracery Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1804 out of 2961 reviews
Rating 8 - Good. 796 out of 2961 reviews
Rating 6 - Okay. 247 out of 2961 reviews
Rating 4 - Poor. 77 out of 2961 reviews
Rating 2 - Terrible. 37 out of 2961 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

monique

Travelled with partner
Liked: Amenities
The rooms are small but very comfortable for 2 people. The shower room was large. Great central location with easy walking to train stations. Staff are friendly. Room was clean. Beds are firm but I like that. Would recommend for convenience and nightlife and shopping!
Stayed 4 nights in Mar 2025

8/10 Good

Jye

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Hard to find entrance Clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great, value for money place to stay. Room a bit small for our luggage but that’s just the way it is in Japan. Great bathroom with separate room for bath and shower. Very helpful staff. Great stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun atmosphere with the theme infusing decor and amenities.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Great location.
Stayed 1 night in Dec 2024

8/10 Good

Stafford

Stayed 1 night in Dec 2024

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but had a lot of restaurants and things to do. Best thing was the convenient stores below.
Stayed 3 nights in Dec 2024

10/10 Excellent

Socheath

Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

soonjeong

Liked: Cleanliness, staff & service, property conditions & facilities
샤워룸이 제일 마음에 들었어요
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Gracery Shinjuku exceeded our expectation! The hotel, staffs, ambiance have been really amazing and very clean. We'll definitely be coming back and would recommend it to others.
Stayed 7 nights in Dec 2024

6/10 Okay

Arron

Stayed 10 nights in Nov 2024

8/10 Good

Khogang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 4 nights in room 1435. Pro: Really convenient as it’s in the heart of Shinjuku. Everything was walking distance. Con: We stayed in the double room and it was really small. We had to put the luggage rack next to the small sofa in order to open up one luggage. The room was also worn with some stain on the sofa. Overall it was a good hotel to stay but maybe for one night just to see head of Godzilla on the side of the hotel. By the way, the head of Godzilla was closed off for viewing with no reason.

10/10 Excellent

Donald E

Stayed 3 nights in Nov 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Superb service
Stayed 3 nights in Dec 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of places to eat, fun places around.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, in the hustle and bustle of Shinjuku station. It was a shame that the terrace was closed so we could not see Godzilla close up. Water was provided daily and there is a filtered water machine in the lobby. The room was clean (and small, as expected), except for a small stain on the covers. It was not clearly communicated what to do with the used towels, but we just left them in the hallway and they were picked up by the time we got back. Something that I noticed in all hotels on this trip is that the walls in the bathroom by the sink were not cleaned so there were lots of toothpaste stains/marks.

10/10 Excellent

BIN

Stayed 1 night in Nov 2024

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance
Stayed 9 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024