Hotel Gracery Shinjuku

4.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gracery Shinjuku

Terrace/patio
Property entrance
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 2200 per person)
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-8466
  • Samurai Museum
    3 min walk
  • Okubo Park
    4 min walk
  • Omoide Yokocho
    5 min walk
  • Tokyo (HND-Haneda)
    52 min drive

Room options

Double Room with Breakfast, Non Smoking (With Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 1 Double Bed

Twin Room with Breakfast, Non Smoking (With Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking (with Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

Double Room, Non Smoking (with Lounge Access)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

Single with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Triple with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Superior Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 5
  • 3 Single Beds

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

Top Floor (Godzilla Floor) Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • City view
  • Sleeps 4
  • 2 Single Beds

Top Floor (Godzilla Floor) Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 3 Single Beds

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Triple, Room Only, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

Triple, Room Only, Non Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tokyo

Hotel Gracery Shinjuku puts you in the heart of Tokyo, within a 20-minute stroll of popular places like Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .ラウンジ is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shinjuku hotel, you'll be 2.7 km (1.7 mi) from Meiji Jingu Shrine and 2.9 km (1.8 mi) from Waseda University.

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Tokyo Metropolitan Government Building - 14 min walk - 1.2 km
  • Shinjuku Gyoen National Garden - 18 min walk - 1.5 km
  • Waseda University - 5 min drive - 3.1 km
  • Meiji Jingu Shrine - 5 min drive - 3.1 km

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 5 min walk
  • Tokyo (HND-Haneda) - 52 min drive

Restaurants

  • ‪パールレディ 新宿東宝ビル店 - ‬1 min walk
  • ‪きづなすし - ‬1 min walk
  • ‪板前寿司新宿東宝ビル店 - ‬1 min walk
  • ‪大地の恵み北海道新宿東宝ビル店 - ‬1 min walk
  • ‪パールレディ - ‬1 min walk

About this property

Hotel Gracery Shinjuku

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Hotel Gracery Shinjuku. For a fee, parking is available.
  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel Gracery Shinjuku offers 970 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • ラウンジ

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 30 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Covered self-parking fee: JPY 1400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Gracery Shinjuku?

Yep, Hotel Gracery Shinjuku has a covered self car park for JPY 1400 per day.

Are there any beaches close to Hotel Gracery Shinjuku?

The closest beach to Hotel Gracery Shinjuku is Odaiba Beach Park (9.9 km).

What makes Hotel Gracery Shinjuku a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Gracery Shinjuku.

Are there hot tubs in the rooms at Hotel Gracery Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Gracery Shinjuku serve breakfast?

You bet, our travelers love the buffet brekkie here! Offered daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Gracery Shinjuku?

No, Hotel Gracery Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Gracery Shinjuku?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Gracery Shinjuku?

No, only service animals are allowed.

Hotel Gracery Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1433 out of 2382 reviews" "
Rating 8 - Good. 652 out of 2382 reviews" "
Rating 6 - Okay. 201 out of 2382 reviews" "
Rating 4 - Poor. 66 out of 2382 reviews" "
Rating 2 - Terrible. 30 out of 2382 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mia M

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

8/10 Good

Willy C.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Shinjuko train station. Many food shops. Vibrant and many youths hang arounds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The hotel was clean and tidy. Will definitely stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Man Hei Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staffs. Very nice to stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Troy

Stayed 4 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room. Some of the staff could be a little cold but they are efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only think I didn’t like was the area the hotel was in. I had no idea shinjuku was that dirty. But the hotel and staff were absolutely amazing!
Stayed 6 nights in Aug 2024

2/10 Terrible

Bin, SAN FRANCISCO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and old
Stayed 3 nights in Aug 2024

2/10 Terrible

Jessian

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is all hype and overall poor. The rooms are extremely small, even by Japan standards (190 sq ft). The difference between the single and double is they shove a slightly larger bed in the same exact space so you can only imagine how tight it all is. The Godzilla is just a gimmick, access is restricted, so the view you get from the street is all that's allowed. The "fridge' was this tiny little thing that was plastic and so old it was dark yellow (think from 1980). The bed was a horribly thin mat on a hard surface and the "pillow" were made of like styrofoam in 3 pieces, gave me neck and back pain every morning. Save your back/neck and just take the pics from the street, stay somewhere else.
Stayed 4 nights in Aug 2024

8/10 Good

Wing

Travelled with family
Liked: Staff & service
Average hotel. Location is great. Poor quality of breakfast. Will stay again next time but will not book with breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberto

Stayed 4 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
The front desk was so kind and nice, very caring so that my family members managed to stay on the same floor after a swap by the front desk own iniriatives. He also guided us a way to save our parking fees. So mindful. The hotel was also located at a nice place
Stayed 1 night in Aug 2024

6/10 Okay

Ross

Disliked: Property conditions & facilities
Well Located but?
Stayed in the Gracery - a comfort room. Not that large. TV didn’t work. Changed rooms TV still doesn’t work. Needs to spend some money updating TV setup.
Stayed 1 night in Aug 2024

10/10 Excellent

John, Augusta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly. Hard to beat the location also
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynnet

Travelled with partner
Excelent hotel. Definitely will be staying againf here if I return to Japan.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay for a couple nights while exploring shinjuku
Stayed 3 nights in Aug 2024

6/10 Okay

Cory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby-Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Pricey but worth it
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. We would not stay anywhere else. Awesome hotel. Right in the middle of everything. Lots of places to eat and train station is close by.
Stayed 9 nights in Aug 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as usual
Always a pleasure staying here, I'm a frequent visitor with over 40 nights stay with friends and family. This time I upgraded to a Godzilla Top Floor room and it was big, roomy and an amazing view. HDMI hook ups, shower room as usual was fantastic. Great toilet of course. The beds a bit hard and pillows but I'm getting used to them.
Stayed 7 nights in Jul 2024

8/10 Good

MUHAMMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Room, Limited Breakfast Options, but Excellent Service I recently stayed at this hotel in Tokyo, and while the overall experience was decent, there were a few things to note. The room was quite small, especially compared to the standard I’m used to in the UK. We could only open one suitcase at a time, which made things a bit cramped. If you have any food allergies, particularly gluten like I do, I wouldn’t recommend paying for the breakfast. The hotel doesn’t really accommodate dietary restrictions, so it was quite disappointing in that regard. On the positive side, the staff were very helpful and friendly, always ready to answer any questions we had. Another plus was the laundry facilities—there’s a room full of washing machines and tumble dryers, which I found incredibly handy for a longer stay. Overall, while there were some downsides, the excellent staff and convenient laundry facilities helped make the stay more comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

gerald, parkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big surprise. Great value for money and a much different experience than all of the smaller hotels I have stayed at in Japan in the past and on this trip. Hotel is giant, 900 rooms. Staff is international and speaks very good English. Very helpful with staffed concierge. Room was small but not as small as comparable priced downtown city hotels. The negative reviews unfairly say the area is seedy and overly obsess on the Godzilla head area being closed. Hotel rooms and common areas were all clean and recently renovated. I would definitely stay here again.
Stayed 2 nights in Aug 2024