10/10 Excellent
Charlotte
24 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfection, I truly can't say enough. Staff was helpful, courteous, and on top of everything. My room was beautiful, the entire facility was immaculate. The in-house restaurant was amazing and the included breakfast was artistically presented, very generous, and excellently prepared. I enjoyed the use of the indoor 'garden' patio and the upstairs lounge. I also enjoyed the Sauna "Finland style" - you will need to reserve your time for that in 30 or 60 minute increments. I did 30 but wished I had done 60 minutes. The sauna is free of charge.
There is shopping within easy walking distance if you want to get sourvenirs. Walkable restaurants included an Irish Pub, Indian, Chinese, local Finland cuisine, Burgers, Mexican, and Pizza. I had dinner one evening in a "local" pizza place that didn't look terribly fancy and the presentation and flavor of the food I ordered knocked my socks off.
Staff assisted me with pointing the way to excursion companies and with those agencies I had the same excellence of service and support. When I had a difficulty with my airline the hotel staff assisted me with changing other travel plans to work around the headache that the airline had caused me. I will definitely return to Rovaniemi and I will definitely stay at the Arctic Light Hotel again. Highly, Highly, Highly recommend.
Charlotte
Stayed 4 nights in Sep 2024