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Palm Bay Resort

4.0 star property
Beach spa retreat, walking distance from Palm Bay Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Bay Resort

View from property
Outdoor pool, pool umbrellas, pool loungers
Ocean View Bure
One Bedroom Beachfront Bungalow
One Bedroom Beachfront Bungalow | Living area

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant

Explore the area

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741
  • Palm Bay Beach
  • Pelican Island
  • Hamilton Island Marina
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    239 min drive

Room options

View all photos for Ocean View House

Ocean View House

Ocean View House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
2 bedrooms
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Ceiling fan
Hairdryer
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Ocean View Bure

Ocean View Bure

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

In-room safe, blackout curtains, iron/ironing board, bed sheets

Serenity Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen

Platinum House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
Smart TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Living room

Hibiscus Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Villa

Beachfront Villa

Beachfront Villa

Highlights

Balcony
Air conditioning
Mini-fridge
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Whitsundays

At Palm Bay Resort, you'll be 12.1 km (7.5 mi) from Airlie Beach Lagoon and 23.2 km (14.4 mi) from Whitehaven Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, prenatal massages and facials. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Added amenities include a coffee shop/cafe and a snack bar/deli. .Sights in the region of this 4-property class Whitsundays hotel include Palm Bay Beach and Passage Peak.

What's nearby

  • Lovers Cove - 2 min drive - 0.8 km
  • Airlie Beach Lagoon - 16 min drive - 12.2 km

Getting around

  • Proserpine Station - 45 min drive

Restaurants

  • Mamas Boys
  • The Palms Restaurant
  • Chocolate Fish Cake
  • Clubhouse

About this property

Palm Bay Resort

Beach spa retreat, walking distance from Palm Bay Beach
Palm Bay Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

A library, a terrace, and tour/ticket assistance are also featured at Palm Bay Resort.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 floor
  • 25 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palm Bay Resort offers 25 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials and body treatments. The spa is open selected days.

Languages

English, French, Italian, Spanish

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No lift

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

What is the cancellation policy at Palm Bay Resort?

Palm Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Palm Bay Resort?

Yep, Palm Bay Resort is on Palm Bay Beach. Fun beach activities include snorkelling, kayaking and fishing.

Is there a spa on site at Palm Bay Resort?

Yep, there is an onsite spa at Palm Bay Resort. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Palm Bay Resort have a pool?

Palm Bay Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Palm Bay Resort?

Palm Bay Resort features a full-service spa, an outdoor pool and 2 bars.

Is there a free airport shuttle available at Palm Bay Resort?

No, Palm Bay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Palm Bay Resort?

Yep, you can grab a meal at Palm Bay Resort's onsite restaurant.

What time are check-in & check-out at Palm Bay Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Palm Bay Resort?

No, pets are not allowed.

Palm Bay Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 249 reviews" "
Rating 8 - Good. 48 out of 249 reviews" "
Rating 6 - Okay. 10 out of 249 reviews" "
Rating 4 - Poor. 2 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leighann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place truly is heaven on earth.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aleisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for 3 nights and it was absolutely beautiful. We spent a lot of time at the pool, we went for a lovely bush walk, drinking cocktails, kayaking and wandering around. The food and drinks are top tier, absolutely amazing! It was so nice to switch off from reality and just enjoy each others company. I would definitely recommend this place to others. We loved it and can’t wait to go back one day.
Stayed 3 nights in Oct 2024

6/10 Okay

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful view, nice and quiet, not much to do so 5 nights was maybe too long. Meals were a bit over priced i thought. Would've been good to have a toaster in room to be able to at least make own breakfast.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic
Stayed 4 nights in Sep 2024

10/10 Excellent

Di

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased that we chose Palm Bay for our recent Whitsunday Island Stay. Firstly the price was reasonable and comparable to accommodation prices on the mainland. Then it was very conveniently located, being a short boat ride from Shute Harbour. All our favourite activities were available including fishing, snorkeling, kayaking and hammocking! The small fridge and toaster in our bungalow meant we could prepare some snacks of our own as well as enjoy restaurant meals and poolside snacks. Overall, I would highly recommend Palm Island Resort, just don't tell too many people!
Stayed 3 nights in Sep 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was kid free appealed as we were there for our honeymoon. Food was magnificent and staff friendly and helpful.
Stayed 6 nights in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities
Disappointing Experience at Palm Bay Resort if I could put half a star I would! I recently stayed at Palm Bay Resort on Long Island, Whitsundays, and unfortunately, my experience was subpar. The staff was consistently rude and disrespectful, which set a negative tone for our entire stay. The food at the resort was extremely overpriced and took an inordinate amount of time to arrive, often exceeding an hour. When it did, we were underwhelmed by the quality. The service was poor, and our room was neglected by housekeeping, with no cleaning or attention to detail during our stay. To make matters worse, we encountered bed bugs in our room, which was unacceptable. We also experienced issues with our airport transfers, which were cancelled despite being prepaid. The resort withheld our money for 7 days, further adding to our frustration. Our room had unexplained splatters on the bedroom wall that resembled blood, which was disturbing and never addressed. The resort's tour information was misleading, leading to further disappointment. Perhaps most concerning was the staff's unapologetic attitude towards our complaints. Overall, our stay at Palm Bay Resort was marred by poor service, uncleanliness, and a lack of accountability. Until these issues are addressed, I would caution others against staying here.
Stayed 5 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of paradise
Such a beautiful, quiet and intimate spot. If you’re after total relaxation this is the place. We found drinks to be very reasonably priced too. Yes, food is on the expensive side but the logistics of getting supplies there makes sense and the portions are very generous (enough to share a breakfast between two). The staff are fantastic and friendly. It is in a humid bush setting, so there are critters and some mildew around but nothing to worry about in the scheme of things. The whole stay was exactly what we were after.
Stayed 4 nights in Aug 2024

8/10 Good

Millicent

No persons under 16 yrs old- liked that Menu choice and food quality was not 5 stars Telephone number on website does not work
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quiet was fantastic,from the greeting with drinks looking out to a beautiful sunset to the swimming in the pool or sea right there. The resturant was fabulos the chef and staff were top notch.the staff were so friendly helpful and happy to help if there was something we needed to ask regading tours etc . Wotif mislead us with advertising ,whenbwe put in hamilton island ,palm bay resort so we thought it was at Hamilton Island so flew into there but had to get 2 seperate boats out to get to resort. Wotif needs to sort it out . Better to go to prosperine airport then catch 1 boat ride direct to Palm Bay Resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

SHARNI, Warana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb! Great young staff and fantastic food! (Don't tell everybody)
Stayed 7 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2024

8/10 Good

Jitendrakumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good property but it's in isolated area and transportation is hard. You have only options to go in or out of the resort 3 times in day, goes to Shute harbour only, 8am-11am-4pm. Alternative option is, Mars Charter private water taxi which is very expensive if you in small group.
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place, would love to come back! Food and table service were average
Stayed 3 nights in Jun 2024

4/10 Poor

Darrin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Leslie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very relaxing but if staying for more than two days a large tv in the restaurant would be good for sports fans. Cocktails were short sheeted by a few liquor ingredients.
Stayed 4 nights in May 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a vibe - paradise.
Our stay at Palm Bay was exceptional. It is simply magical. As Canadians, we pinched ourselves to see if it was real. VERY private location. Small capacity makes it feel very VIP and exclusive. It's a very private getaway with our own 2 bedroom bungalow on the beach. Palm Bay is absolutely a vibe. I'm so glad we opted to stay there rather than the overrun hotel style resorts on some of the neighbouring islands we visiated that have none of the private paradise feel of Palm Bay. It's notably adults only which makes it quiet as there are a mix of honeymooners, couples, and older families. Being able to snorkel out our front door was awesome. The food and drinks were excellent. We're foodies and Palm Bay did not disappoint. The pool was lovely with lots of seating and shade available, and a greag place to enjoy a few beverages. Our 2 bedroom bungalow was lovely. Our only minor note for the entire stay was that the bathrooms could use a bit of a refresh, but that is small potatoes given everything else that Palm Bay has going for it. I do feel like we stumbled upon a "best kept secret" with this resort. We stayed for 5 days/4 nights, and I wish we had stayed longer. We booked an excursion from through the concierge and it was great. 10/10 recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought Palm Bay Resort was a beautiful Island. The only dispointment was that the tennis court was closed and not in useable condition but they still advertise it as an attraction. Everything else was perfect.
Stayed 6 nights in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimate relaxation. If you are looking for off the grid, look no further. The island is BEAUTIFUL!!!!!! There is so much wildlife and natural beauty here. The bush walks were great, it allowed you to see the whole island. Every morning we had breakfast with the cockatoo's and watched the wallaby's walk around and eat. If you are looking for a touristy kind of place this is NOT it. This place is so quiet and relaxing you forget there is a world outside of it. They do offer excursions for those who want to have an adventure. I would highly recommend the rafting tour out to White Haven beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for my birthday!!! the island was so remote and private and the staff was lovely!!! highly recommend its a little piece of paradise
Stayed 3 nights in Feb 2024

10/10 Excellent

Simon

Stayed 4 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from the mainland and an all inclusive experience.
Stayed 3 nights in Mar 2024

8/10 Good

karen ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the peace and quite and the no under 16 yrs was great no small children running around the staff where excellent only a shame it rained every day but it was there wet season and it didnt stop us from having a great holiday
Stayed 5 nights in Mar 2024