4/10 Poor
Tina
Travelled with family
6 Aug 2024
Disliked: Cleanliness, amenities
We thought this suite was terribly dirty.The floor was constantly wet and slippery.We took a white bath towel to dry the floor and when we were done wiping one area the towel was brown from dirt, within a few minutes it was wet and slippery again.We had to ask for clean sheets the first night as the sheets were dirty, they looked like they were not changed from the previous nights people.They provided towels, sheets, toilet paper, shampoo, body wash and hand soap.There was a small range, a small table with 3 chairs, a smaller full size fridge, a few utensils, bowls, plates, cups and pots/pans, which were also wet.There were 2 washers and 2 dryers on the premises for use $3.50 each.They did not provide hair dryer, conditioner, tissues or paper towels.There were no grab bars in the bathroom.There was a sofa bed but the sofa was so stained and dirty we were afraid to sit on it for fear of catching something.Our suite was right beside the pool and an outdoor bar it was extremely loud from 9am until 11:45pm. I get that people are on vacation and it will be loud by the pool but music blaring until 11:45pm is just inconsiderate!!The rooms are very overpriced, for 2 nights, 2 double beds (not queen) $782 with taxes and fees.Also we booked online and it stated that there was an elevator.One of our family members is handicapped. When we checked in we were told only a few rooms have elevator access.Parking was free.We will never stay at this motel again.
Tina
Stayed 2 nights in Aug 2024