2/10 Terrible
Leslie, Arlington
Travelled with pets, Travelled with partner
26 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We were highly disappointed in the poor condition of the resort room and the low quality of the food.
Our room was disgusting. There were nasty stains on all the seat cushions and the couch. It was obvious that the interior doors had not been wiped in some time as dirt marks ran down the doors and on the handles. Even the dining room table looked like it had been some time since it had been cleaned. We tried to use the dishes in the cupboard but quickly realized they hadn't been washed since the last guest. There was food still stuck to them, so I had to run everything through the dishwasher before we could use them.I cut my hand, reaching for the can opener in the drawer next to the refrigerator because the refrigerator partially blocks the drawer. After all that, the can opener turned out to be malfunctioning.
When we opened the room door after checking in, a man in the condo was working on the fireplace. That was alarming as we didn't expect anyone to be in the room. However, he said he had fixed what he needed to fix and left. We attempted to light a fire on Christmas Eve as we shared a romantic evening. We opened the flue, set the firewood up and the condo quickly filled with smoke. Now, everything we brought smells like a campfire. The food made me sick after a ingested a warm oyster at brunch. It was so bad, we left a day early.
Leslie
Stayed 4 nights in Dec 2024