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The Riverside Hotel

4.0 star property
Family fun on the beach, near Durban Beach
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Riverside Hotel

Reception hall
Poolside bar
Terrace/patio
Lobby sitting area
Poolside bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
  • Umgeni River Bird Park
    17 min walk
  • Golden Mile
    3 min drive
  • Durban Beach
    3 min drive
  • Durban North (VIR-Virginia)
    5 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Tempur-Pedic bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Tempur-Pedic bed
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Tempur-Pedic bed
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Tempur-Pedic bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Coastlands Umhlanga Hotel and Convention Centre
Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (314)
The price is AU$175
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Coastlands Umhlanga Hotel and Convention Centre

About the area

Durban North

A family-friendly stay in Durban North awaits you at The Riverside Hotel. Within a 20-minute stroll, you'll find Umgeni River Bird Park and Beachwood Mangroves Nature Reserve. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Riverside Cafe, is open for breakfast, brunch, lunch and dinner. Riverside Poolside Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include a gym, Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Durban North hotel include Durban Beach and Umhlanga Rocks Beach.

What's nearby

  • Golden Mile - 3 min drive
  • Moses Mabhida Stadium - 3 min drive
  • Durban Beach - 3 min drive
  • Suncoast Casino and Entertainment World - 5 min drive
  • uShaka Marine World - 8 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive

Restaurants

  • ‪Jukes Pizzeria - ‬3 min drive
  • ‪Mali's Indian Restaurant - ‬2 min drive
  • ‪Chicken Licken - ‬4 min walk
  • ‪caffe ItAlia Express - ‬14 min walk
  • ‪Mojo's Riverside - ‬2 min walk

About this property

The Riverside Hotel

Family fun on the beach, near Durban Beach
The Riverside Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly The Riverside Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Durban North hotel.

  • 169 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (ZAR 55); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 140 for adults and ZAR 100 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hops
  • Riverside Cafe
  • Riverside Poolside Bar

Family friendly

  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 5 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 140 for adults and from ZAR 100 for children
  • Fee for wireless Internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired Internet in public areas: ZAR 55 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

Frequently asked questions

What is the cancellation policy at The Riverside Hotel?

The Riverside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Riverside Hotel?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at The Riverside Hotel on 7 Oct 2024 start from AU$140.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Riverside Hotel?

Yep, The Riverside Hotel has a free self car park.

Are there any beaches close to The Riverside Hotel?

The closest beach to The Riverside Hotel is Durban Beach (2.9 km).

Does The Riverside Hotel have a pool?

The Riverside Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:30 PM.

What luxury perks are available at The Riverside Hotel?

The Riverside Hotel features a health club, an outdoor pool and 2 bars. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes The Riverside Hotel a romantic place to stay?

Poolside dining and a bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at The Riverside Hotel.

Is The Riverside Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Riverside Hotel is a hit with families.

Does The Riverside Hotel serve breakfast?

You bet, buffet breakfast is available daily.

Is there a free airport shuttle available at The Riverside Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at The Riverside Hotel?

Yep, you can grab a meal at The Riverside Hotel's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Riverside Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Riverside Hotel?

No, only service animals are allowed.

Is there a golf course on site at The Riverside Hotel?

There isn't one on site, but Windsor Park Golf Course is a short 16-minute walk away.

The Riverside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 211 reviews" "
Rating 8 - Good. 79 out of 211 reviews" "
Rating 6 - Okay. 43 out of 211 reviews" "
Rating 4 - Poor. 15 out of 211 reviews" "
Rating 2 - Terrible. 8 out of 211 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Myles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Musawenkosi Daniel

Stayed 2 nights in Feb 2024

6/10 Okay

Munyaradzi

Stayed 3 nights in Jan 2024

6/10 Okay

Fathima

Stayed 8 nights in Dec 2023

6/10 Okay

Sally

Stayed 1 night in Nov 2023

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2023

6/10 Okay

Wade

Stayed 2 nights in Sep 2023

6/10 Okay

Parkash

Stayed 1 night in Jul 2023

8/10 Good

Thembekani

Stayed 3 nights in Jun 2023

6/10 Okay

Uma

Stayed 1 night in Jun 2023

8/10 Good

michael

Stayed 2 nights in Jun 2023

8/10 Good

Eric

Stayed 2 nights in May 2023

8/10 Good

Ntombifuthi

Stayed 2 nights in May 2023

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good

8/10 Good

Zarina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Terrible service average hotel
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sally

Stayed 1 night in Dec 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water issues!!!
Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Stayed 1 night in Jul 2022

6/10 Okay

Aaliyah

Stayed 3 nights in Sep 2021

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Ntombikayise

Stayed 1 night in Jan 2022

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was a good stay overall
Stayed 1 night in Jan 2022

6/10 Okay

michael

Liked: Cleanliness, staff & service
Hotel tried cancelling booking after payment.
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
Stayed 1 night in Dec 2021