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Mercure Exeter Southgate Hotel

4.0 star property
Upscale hotel near University of Exeter

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Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor pool
Exterior
Privilege, Room, 1 Double Bed
Lunch and dinner served
Reviews
7.8

Good

Popular amenities

  • Pool
  • Gym
  • Parking available
    Parking availableParking available
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Southernhay East, Exeter, England, EX1 1QF
  • Popular LocationExeter's Historic Quayside3 min walk
  • Popular LocationExeter Cathedral6 min walk
  • Popular LocationUniversity of Exeter19 min walk

Room options

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Sofa bed - double
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance
Leonardo Hotel Exeter
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1003)
The price is AU$218
for 1 night
includes taxes & fees
13 July - 14 July
Leonardo Hotel Exeter

About the area

Exeter

A family-friendly stay in the heart of Exeter awaits you at Mercure Exeter Southgate Hotel. Within steps you'll find City Wall and Exeter's Historic Quayside within a short 5-minute stroll. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .Gate House Restaurant is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 151 square feet (14 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning English breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Exeter hotel, attractions include University of Exeter and Dartmoor National Park.

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Spacex - 6 min walk
  • Exeter Phoenix Centre - 8 min walk
  • University of Exeter - 19 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Prospect Inn - ‬5 min walk
  • ‪Wagamama Exeter - ‬6 min walk
  • ‪Côte Exeter - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale hotel near University of Exeter
As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square metres) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 151 sq ft of conference space
  • 14 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 11:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

What is the cancellation policy at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mercure Exeter Southgate Hotel?

Yep, Mercure Exeter Southgate Hotel has a self car park for GBP 15.00 per night.

Are there any beaches close to Mercure Exeter Southgate Hotel?

The closest beach to Mercure Exeter Southgate Hotel is Devon Cliffs Beach (16.2 km).

Does Mercure Exeter Southgate Hotel have a pool?

Yep, and guests love it! Mercure Exeter Southgate Hotel has an indoor pool.

What luxury perks are available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel features a health club, an indoor pool and 1 hot tub.

Is Mercure Exeter Southgate Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as highchairs and free extra beds in the guestrooms, it's no surprise that Mercure Exeter Southgate Hotel is a hit with families.

Does Mercure Exeter Southgate Hotel serve breakfast?

Yep, English breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Exeter Southgate Hotel?

No, Mercure Exeter Southgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Exeter Southgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Mercure Exeter Southgate Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Exeter Southgate Hotel?

Dogs are welcome at Mercure Exeter Southgate Hotel, with food and water bowls on offer.

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 95 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, with in walking distance of all the bars in the city centre, friendly staff, 24 hour bar and a 12 o'clock check out. perfect
Stayed 1 night in Mar 2024

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Really nice hotel. Not loads of variety on the menu. Only issue were the mattresses were rock solid didn’t sleep very well on them
Stayed 3 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Amazing staff lovely room, carpark easy although extra, but worth the ease
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Business traveller
Stayed 1 night in Mar 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed using the spa and swimming pool facilities and chose the hotel because of those facilities. The room itself was slightly dated and cold.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Just a short walk to the Cathedral and city centre and also a short walk to the Quayside.
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Ajay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive lobby, dining area and bedroom, which had some nice touches. However, the hotel is let down by the lack of parking spaces, which are on a first come, first serve, basis. Also, overnight parking costs £15.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Abbots Ripton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean room with comfortable bed. Friendly staff. Breakfast disappointing - soggy toast and over cooked eggs - otherwise ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the evening of Mothers Day, but arrived mid morning. Had a drink and lunch in the bar area, the pianist was a very nice touch.
Stayed 1 night in Mar 2024

10/10 Excellent

Aimé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

neil

Stayed 1 night in Mar 2024

10/10 Excellent

Justino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Nice and hotel overall. Walls were dirty in room with spashes up the wall and marks all over it. Food and drink too pricey for business traveller on expenses!
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Stayed 2 nights in Feb 2024

8/10 Good

BeverleyDavid

Liked: Room comfort
Disliked: Cleanliness
Shabby rooms, poor decorative condition.
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
Stayed 2 nights in Feb 2024

10/10 Excellent

ANDREW W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely relaxed stay - with friendly, excellent staff and facilities. We will come again.

8/10 Good

David

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
disappointing
Unhelpful staff and haphazard cleaning ruined an otherwise pleasant stay. The gym and the room were cleaned rather half-heartedly with gym equipment dirty and dirty coffee cups left in the room. The low point of the stay was reception refusing to call me a taxi to the station causing me to miss my train.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok but refurb wasn’t handled very well
Refurb going on in bar so the bar and restaurant area was a bit of a mess staff struggled to handle it. Hotel is ok tired in places
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Poor customer service - staff completely uninterested. A two night stay should not result in room keys not working after one night.
Stayed 2 nights in Feb 2024