Dreams Lanzarote Playa Dorada Resort & Spa

5.0 star property
Elegant beach hotel and 8 outdoor pools

Photo gallery for Dreams Lanzarote Playa Dorada Resort & Spa

Indoor pool, 8 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas
7 bars/lounges, 4 poolside bars
Indoor pool, 8 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas
Point of interest
7 bars/lounges, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
The current price is AU$388
includes taxes & fees
1 May - 2 May

Explore the area

Map
Avenida Papagayo, 24, Playa Blanca, Yaiza, Lanzarote, 35580
  • Dorada Beach
    ‪4 min walk‬
  • Playa Blanca
    ‪13 min walk‬
  • Marina Rubicon
    ‪16 min walk‬
  • Arrecife (ACE-Lanzarote)
    ‪27 min drive‬

Room options

Double Room, Terrace (3 Adults)

Highlights

Furnished balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Suite, Terrace, Ocean View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

Suite, Terrace, Ocean View (Preferred Club, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

Double Room, Terrace (2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room, Terrace, Partial Ocean View (2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room, Terrace, Partial Ocean View (3 Adults)

Highlights

Furnished balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • Partial ocean view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room, Terrace, Ocean View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

Double Room, Terrace, Pool View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Double Room, Pool Access (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

Family Room, Terrace (2 Adults + 2 Children)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Room, Terrace, Partial Ocean View (2 Adults + 2 children)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Triple Room, Terrace, Pool View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Triple Room, Terrace, Ocean View (Preferred Club, 3 Adults)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • Ocean view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room, Terrace, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room, Terrace, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Triple Room, Terrace, Pool View (Preferred Club, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Suite, Terrace, Ocean View (Preferred Club)

Highlights

Furnished balcony
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 56 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

About the area

Yaiza

A luxury stay in Yaiza awaits you at Dreams Lanzarote Playa Dorada Resort & Spa. Within a 5-minute stroll you'll find Dorada Beach and Marina Rubicon within a 20-minute walk. Highlights at this beach hotel include 6 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa can include sports massages, body wraps and body scrubs along with access to the sauna and steam room. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, indoor swimming pool, free kids' club and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Yaiza hotel, you'll be 1.5 km (1 mi) from Atlantic Museum and 2.8 km (1.7 mi) from Aqualava Water Park.

What's nearby

  • Dorada Beach - 4 min walk - 0.4 km
  • Playa Blanca - 13 min walk - 1.1 km
  • Marina Rubicon - 16 min walk - 1.4 km
  • Aqualava Water Park - 4 min drive - 3.2 km
  • Playa Flamingo - 9 min drive - 3.0 km

Getting around

  • Arrecife (ACE-Lanzarote) - 27 min drive

Restaurants

  • ‪Terraza Restaurante Brisa Marina - ‬12 min walk
  • ‪The Old Mill Irish Bar - ‬15 min walk
  • ‪Lani's Snack Bar - ‬15 min walk
  • ‪La Gondola - ‬17 min walk
  • ‪Tipico Canario - ‬13 min walk

About this property

Dreams Lanzarote Playa Dorada Resort & Spa

Elegant beach hotel and 8 outdoor pools
Some rates at Dreams Lanzarote Playa Dorada Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Lanzarote Playa Dorada Resort & Spa, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 7 bars/lounges. Public spaces have free WiFi.

An indoor pool, a children's pool, and a health club are also featured at the luxury Dreams Lanzarote Playa Dorada Resort & Spa. Free self parking is available.

This 5-star Yaiza hotel is smoke free.

  • 447 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 7 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Dreams Lanzarote Playa Dorada Resort & Spa offers 447 accommodations with minibars and espresso makers. Rooms open to furnished balconies. 65-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Dreams Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 4 poolside bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bluewater Grill
  • Himitsu
  • Sabor
  • World Café

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers and shirt for men.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Dorada
Hesperia Dorada Hotel
Hesperia Dorada Hotel Playa
Hesperia Playa
Hesperia Lanzarote Playa Dorada Hotel Yaiza
Playa Dorada Hesperia
Hesperia Playa Dorada Hotel Yaiza
Hesperia Playa Dorada Yaiza
Hesperia Lanzarote Playa Dorada Hotel
Hesperia Lanzarote Playa Dorada Yaiza
Hesperia Playa Dorada
Dreams Lanzarote Dorada & Spa
Dreams Lanzarote Playa Dorada Resort Spa
Dreams Lanzarote Playa Dorada Resort & Spa Hotel
Dreams Lanzarote Playa Dorada Resort & Spa Yaiza
Dreams Lanzarote Playa Dorada Resort & Spa Hotel Yaiza

Frequently asked questions

What is the cancellation policy at Dreams Lanzarote Playa Dorada Resort & Spa?

Dreams Lanzarote Playa Dorada Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Lanzarote Playa Dorada Resort & Spa?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at Dreams Lanzarote Playa Dorada Resort & Spa on 1 May 2025 start from AU$388.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Lanzarote Playa Dorada Resort & Spa has a free self car park.

Are there any beaches close to Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Lanzarote Playa Dorada Resort & Spa is a short 13-minute walk from Playa Blanca. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Dreams Lanzarote Playa Dorada Resort & Spa?

Yep, Dreams Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Dreams Lanzarote Playa Dorada Resort & Spa have a pool?

Take your pick from 8 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 7:00 PM.

Does Dreams Lanzarote Playa Dorada Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Lanzarote Playa Dorada Resort & Spa?

Dreams Lanzarote Playa Dorada Resort & Spa features 4 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and espresso makers.

What makes Dreams Lanzarote Playa Dorada Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Lanzarote Playa Dorada Resort & Spa.

Is Dreams Lanzarote Playa Dorada Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Dreams Lanzarote Playa Dorada Resort & Spa is a hit with families.

Does Dreams Lanzarote Playa Dorada Resort & Spa serve breakfast?

Sure does, buffet breakfast is served daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dreams Lanzarote Playa Dorada Resort & Spa?

No, Dreams Lanzarote Playa Dorada Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Lanzarote Playa Dorada Resort & Spa?

Relax with a coldie at the 4 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Lanzarote Playa Dorada Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Lanzarote Playa Dorada Resort & Spa?

Dogs are welcome at Dreams Lanzarote Playa Dorada Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Lanzarote Playa Dorada Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 1000 reviews
Rating 8 - Good. 464 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel were useless They organised our transfer and it was an hour late and we missed our flight My partner also got food poisoning from a dinner and overall the food and drink offering were very basic and average to say the least Would not recommend this hotel to anyone
Stayed 5 nights in Dec 2024

6/10 Okay

Clair Marie

Travelled with partner
Liked: Cleanliness
Not enough staff, poor quality of food.
Stayed 4 nights in Dec 2024

2/10 Terrible

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Eugenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Matilde

Stayed 3 nights in Dec 2024

10/10 Excellent

Sheena

Stayed 2 nights in Dec 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely hotel, great location. Fantastic facilities, everywhere was spotless. Animation team were lovely and the classes were great. Went with the prefared club which is well worth it for the lovely infinity heated pool alone. Got a lovely receptionist who welcomed us, didn't get her name but she had short grey hair and glasses. We also got an upgrade which was brilliant and really appreciated.Having the minibar topped up every day was super and the turn down service was a nice touch. The only reason I didn't give 5 star for staff was because the chefs who do the omelettes & fried eggs were grumpy and rude. Breakfast is until 10:30 but if you know what's good for you, you won't go to get an egg after 10:20.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Diana Elizabeth, East Meadow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Kulraj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good facility and location. Poor service.
Stayed 3 nights in Dec 2024

8/10 Good

Sally Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing week in the sun. B&B in preferred club. Refreshments in the ‘Club’ lounge were very welcome and replenished very regularly - we waited 10 minutes at the height of the lunch rush so that was fine. Free soft drinks, tea/coffee and water. Sandwiches, wraps, salads, cakes and pastries, crisps, yoghurts and sweet bowl. The shower was very good and the bed was supremely comfortable - we were going to ask the make of mattress but forgot! We know Playa Blanca well - this was our 8th visit! 2nd stay at Dreams - will definitely return.
Stayed 14 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Property conditions & facilities
Great location near beach and places to eat. Hotel was very clean, staff very friendly and great choice at the breakfast buffet.
Stayed 5 nights in Nov 2024

6/10 Okay

SHAUN

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel overall. This was our second visit this year we have noticed however the staff are not as good as they were before. We stayed in a pool view preferred club room and had a partial ocean view. Room was great, breakfast was nice apart from trying to get a coffee was almost impossible. The two main ladies on breakfast in the preferred lounge are great but on a weekend they are not there and it's a bit chaotic. We found the restaurants in the hotel were not great last time so mainly ate out as there are lots of choice at the marina and in the town. We stayed one evening for drinks in the hotel and again it was chaotic. Trying to get a drink was a real chore and made it unpleasant so we just left and went to a local bar. The staff on the drinks and bar were not really nice and almost feel angry that they serve you. The check out was brief and the lady said about 3 words to us and didn't even ask if we had a nice time! The cleaning staff are very hit and miss. Not sure if we will return a 3rd time.
Stayed 7 nights in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Robert

Stayed 9 nights in Sep 2024

8/10 Good

DAVID

Stayed 1 night in Oct 2024

6/10 Okay

John O

Liked: Cleanliness, property conditions & facilities
A
Stayed 10 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish we greatly enjoyed our stay. We were greeted by a very warm welcome which was also most helpful. The housekeeping staff were very lovely, efficient and friendly. The app was most helpful in sharing information and quick communication. We had a problem with our toilet which was quickly resolved. The staff greeting us at breakfast were welcoming and friendly. We would certainly recommend the hotel and look forward to our next stay.
Stayed 7 nights in Oct 2024

6/10 Okay

Angela Dawn

Travelled with family
Liked: Cleanliness
Location is great for beach front, access to marina but the i’d not give this a 5 star review. Stayed all inclusive but that had restrictions. Check the detail between preffered club and all inclusive! There was no easy access snack bars. You had to go and dine. Last day check out was no late room access, no shower room access as all booked up. Struggled even to get water as was too late to ask for mini bar restock. They did allow us access to lunch though. Like others have said, there are signs of needing a face lift. Food was plentiful and good choice for vegetarians. We all got a stomach bug on last day though. I think from food or maybe kids pool! Pools are big and heated (Oct 24) very slow pool bar service as often only one or 2 staff on. Rooms were a good size with lots of complementary bits. Beds comfy too. 4star at best though.
Stayed 2 nights in Oct 2024

8/10 Good

Zyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Valerie Anne

Stayed 7 nights in Sep 2024