Hotel Nikko Alivila

4.5 star property
Luxury hotel on the beach, with indoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Nikko Alivila

View from room
Indoor pool, seasonal outdoor pool, pool umbrellas
On the beach, white sand, beach umbrellas, beach towels
Interior entrance
Top Floor Twin, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
The price is AU$174
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
600 Gima Yomitan Son, Nakagami District, Yomitan, Okinawa-ken, 904-0393
  • Nirai Beach
    1 min walk
  • ハナハナ
    1 min walk
  • Tedako-Uranishi Station
    48 min drive
  • Naha (OKA)
    70 min drive

Room options

Corner Luxury Twin, Ocean View, Non-smoking

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
LCD TV
Day bed
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Top Floor Twin, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds

Corner Deluxe Twin, Ocean View, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
LCD TV
Day bed
Premium bedding
  • 51 sq m
  • Sleeps 5
  • 2 Large Single Beds

Top Floor Twin, Ocean View, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds

Superior Terrace Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Day bed
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 6
  • 3 Large Single Beds

Premier Twin Room, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds

Ocean Front High Floor Twin, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Day bed
Premium bedding
Down duvet
  • 47 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds

Superior Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Large Single Beds

Ocean Front Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Day bed
Premium bedding
Down duvet
  • 47 sq m
  • Sleeps 6
  • 2 Large Single Beds

Superior Twin Room, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds

Premier Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds

Alivila Suite, Ocean View, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LCD TV
Down duvet
Ceiling fan
Premium bedding
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Single Beds

Corner Luxury Twin Room

  • Sleeps 4
  • 2 Double Beds

Superior Room With Terrace

  • Sleeps 4
  • 3 Single Beds

Premier Twin Room

  • Sleeps 4
  • 2 Single Beds

Top Floor Twin Room

  • Sleeps 3
  • 2 Single Beds

Ocean Front Twin Room

  • Sleeps 4
  • 2 Single Beds

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds

Top Floor Ocean Patio Twin Room

  • Sleeps 3
  • 2 Single Beds

Superior Ocean Patio Twin Room

  • Sleeps 4
  • 2 Single Beds

Alivila Suite

  • Sleeps 4
  • 2 Single Beds

Ocean Front High Floor Twin Room

  • Sleeps 4
  • 2 Single Beds

Premier Ocean Patio Twin Room

  • Sleeps 4
  • 2 Single Beds

Corner Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Yomitan

A luxury stay in Yomitan awaits you at Hotel Nikko Alivila. You'll be 3.3 km (2 mi) from Cape Zanpa and 7.4 km (4.6 mi) from Cape Maeda. Highlights at this beachfront hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, facials and aromatherapy. The brasserie, Brasserie Verdemar, serves Modern European cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site marina and outdoor tennis court. 3186 square feet (296 square metres) of event facilities include meeting rooms and conference space. Other amenities include a free manager's reception, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4.5-property class Yomitan hotel include Blue Cave and American Village.

What's nearby

  • Nirai Beach - 1 min walk
  • Murasaki Mura Ryukyu Kingdom Theme Park - 17 min walk
  • Cape Zanpa - 6 min drive
  • Blue Cave - 13 min drive
  • Kadena Air Base - 22 min drive

Getting around

  • Naha (OKA) - 70 min drive

Restaurants

  • ‪星野リゾート バンタカフェ - ‬4 min walk
  • ‪Brasserie Verdemar - ‬1 min walk
  • ‪沖縄島料理花笠 - ‬4 min drive
  • ‪Lounge Aria Cara - ‬1 min walk
  • ‪MINTAMA - ‬4 min drive

About this property

Hotel Nikko Alivila

Luxury hotel on the beach, with indoor pool
Hotel Nikko Alivila offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

Event space at this hotel measures 3186 square feet (296 square metres) and includes conference space. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Hotel Nikko Alivila. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Yomitan hotel.

  • 397 guestrooms or units
  • 9 levels
  • 4 buildings
  • 5 dining venues
  • Conference rooms
  • 3186 sq ft of conference space
  • 296 sq. m of conference space
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Nikko Alivila offers 397 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,600 to 4,900 for adults and JPY 500 to 4,900 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Brasserie Verdemar
  • GOSAMARU
  • HANAHANA
  • KINSHASA
  • SAWA

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,186 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children ages 4-5. Breakfast fees are payable at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 99999.0 per day.
  • Cots (infant beds) are available for JPY 99999.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 to 4900 for adults and JPY 500 to 4900 for children
  • Self-parking fee: JPY 1000 per stay
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 99999.0 per day
  • Rollaway bed fee: JPY 99999.0 per day
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Alivila
Hotel Nikko Alivila
Hotel Nikko Alivila Yomitan
Nikko Alivila
Nikko Alivila Yomitan
Nikko Alivila Hotel
Resort Nikko Alivila
Hotel Nikko Alivila Hotel
Hotel Nikko Alivila Yomitan
Hotel Nikko Alivila Hotel Yomitan

Frequently asked questions

What is the cancellation policy at Hotel Nikko Alivila?

Hotel Nikko Alivila offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nikko Alivila?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Nikko Alivila on 7 Jan 2025 start from AU$173.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nikko Alivila?

Yep, Hotel Nikko Alivila has a self car park for JPY 1000 per stay. Onsite parking is limited.

Are there any beaches close to Hotel Nikko Alivila?

Yep, Hotel Nikko Alivila is a short 1-minute walk from Nirai Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Hotel Nikko Alivila?

Yep, there is an onsite spa at Hotel Nikko Alivila. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Nikko Alivila have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from March to November.

What luxury perks are available at Hotel Nikko Alivila?

Hotel Nikko Alivila features a full-service spa, an indoor pool and 5 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Hotel Nikko Alivila a romantic place to stay?

Ocean-view dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Nikko Alivila.

Is Hotel Nikko Alivila family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Hotel Nikko Alivila is a hit with families.

Are there hot tubs in the rooms at Hotel Nikko Alivila?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Nikko Alivila serve breakfast?

Yeah, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Nikko Alivila?

No, Hotel Nikko Alivila does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nikko Alivila?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Nikko Alivila?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Nikko Alivila?

No, only service animals are allowed.

Hotel Nikko Alivila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1011 reviews" "
Rating 8 - Good. 217 out of 1011 reviews" "
Rating 6 - Okay. 51 out of 1011 reviews" "
Rating 4 - Poor. 15 out of 1011 reviews" "
Rating 2 - Terrible. 17 out of 1011 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Karli

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were very disappointed upon our arrival. I would not recommend or stay here again. This hotel is super old and needs a lot renovation. The halls and elevators had a strong musty smell. The pictures online are not accurate of the hotel’s current condition and must be older pictures because this hotel is very out of date. Even the walls behind the front desk were dirty. I can’t believe they would not have repainted with how bad it looks. The view was great but all we heard were all of the kids and people at the pool. Very family oriented if that’s what you are looking for and don’t care about how outdated the hotel is. We ended up going to another resort to enjoy their amenities because of how crowded it was with kids running around. It probably was a great hotel many years ago but it definitely needs a lot of renovation.
Stayed 1 night in Aug 2024

8/10 Good

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a stunning beach, we were upgraded to a huge room with an amazing ocean view when we arrived. The water activities were diverse and you can snorkel straight off the beach at low tide. A few minor cons - there was quite a significant wait for the buffet breakfast every morning, there was a ticket system and you were called in order but most mornings we waited 15-20 minutes to enter the dining room, which is not something we have ever experienced in other hotel stays. Our bed was 2 large (king single/double size) beds pushed together, which left a gap in the middle of the bed, but the twin rather than double room seems to be pretty common in Japan. Also, be prepared to drive if you want to explore further than the resort grounds as public transport seems to be very limited in Okinawa. Overall it was a relaxing end to our Japanese holiday.
Stayed 4 nights in Sep 2024

6/10 Okay

Aimee

Travelled with group
Good beach
Nice location and beach. Very old hotel and at breakfast wait was 45mins for a table
Stayed 3 nights in Sep 2024

6/10 Okay

Angelo

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities
I thought the interior of the lobby and the main portion of the hotel was in pretty good shape. However, any of the carpets in the halls on the main floor on the halls on the guest room floors and in the guest rooms was really dirty and needs to be replaced. I also thought the guestrooms were a little outdated. The wallpaper is peeling off the walls. I think they would’ve been better off to stucco the walls like they did the main level of the lobby floor. Restaurants were great for breakfast and we were able to eat at all three of the restaurants. I thought the shopping areas were all very nice as well. The pool deck really needs to be power washed and seemed kind of dingy as well as all the walking areas outside. The beach was absolutely beautiful and the views were to die for. All staff was absolutely wonderful. All in all I’m not sure I would stay again, but I would consider it.
Stayed 5 nights in Aug 2024

6/10 Okay

Franco

Travelled with group
Liked: Cleanliness, staff & service
Beautiful property with amazing pool. Beaches are very nice. Only negative is location is far from dining restaurants and transportation. Poolside has no bar to buy food or drinks. Staff was friendly and very accommodating. Outside of that it’s very beautiful location.
Stayed 3 nights in Sep 2024

2/10 Terrible

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the pool as it has a kid-friendly area and it looks very well maintained. We loved the delicious breakfast buffet and staff were great!! I personally loved the old-rustic-spanish style kind of vibes of the hotel. The only thing I can think of in the room that we stayed at was a black out curtain. Overall this place is amazing and would definitely go back again!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant Verdemar had absolutely the BEST food I have tasted!
Stayed 3 nights in Aug 2024

8/10 Good

Mihoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was absolutely breath taking and beautiful. The service was generally good. We were at this hotel in 2007. So, we noticed that the service was not in full swing after the long Covid business damage period. Lounge with bar only open until 6pm was disappointing. The management’s budget cut was quite obvious. Breakfast was available at three restaurants and they all had variety of selections which was entertaining, but the line to get in at peak time around 8am was 75 minutes wait everyday which was ridiculous. Plus, the screen pad machine that gives you a ticket to be in line is only in Japanese language though there were many guests from China and Western countries. This created confusion and disappointment to many guests. We couldn’t believe the management is not doing anything about it. While breakfast was really good, dinner at Hana Hana buffet and Brasserie V were average and blunt, plus the waiter only poured wine up to 2cm high in glass very little. Overall we enjoyed the beach & pool and stay but it was not convincing enough for us to think of coming back here in the future again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel we hope to stay again
We loved staying at this hotel. The room was spacious thought little outdated. Nice beach and pool. We liked breakfast buffet. We recommend renting a car for a part of the trip since it’s not close to town.
Stayed 6 nights in Jun 2024

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING IS GOOD FOR ME, I WILL HIGHLY RECOMMENDE IT TO MY FRIENDS.
Stayed 2 nights in Jun 2024

8/10 Good

Uma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tissage hotel was a convenient stop for a day before departing Naha. Check in was smooth and the rooms were clean. Initial room they gave us had a musty smell so they changed us to another room which also later had the smell and I probably think it comes from the air conditioner.. the room is very cozy though- not even a queen size bed but more of a double and one side is squished towards the wall.. there is no wardrobe only some hangers. Bathroom is adequate with all amenities and water pressure is very good. For vegetarians there is an Indian Nepalese restaurant just round the corner.. monorail station is 10 min away and there are convenience stores around this hotel. If you want to relax in the hotel this is not the place for you.. however if you are just transiting Naha for a day or two then it’s ideal for the price you are paying.
Stayed 5 nights in Jun 2024

2/10 Terrible

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Deathtrap. Mould on ceilings in main eating areas. Slime and mould on tiled floors in front and behind hotel, muddy and slimy driveway, surrounding pool, external doors, and green and mouldy black floors in pool toilets. There is a single bar as part of the lobby lounge which has. Only one bartender in the entire hotel who stops work at 6pm, last orders at 530pm, I missed this on my birthday by 2 mins and they refused entry to the lounge and would not take my order. Rude staff asked me to remove my hotel slippers although I had no other shoes to wear. Porters just stood their idly while we carried our own bags out during checkout. Once you get there they tell you to pay per entry per person to the indoor pool which is overcrowded, not included with room price. Mark on walls, peeling wallpaper, dirty floors, scrapes and scratches, poor paintwork. Parking machine was broken. Weeds and uncut grass around the property. Green and black mould on stairs, internal and external walls. Two of the restaurants were closed. Buffet didn't have any fruit and cost $300 for four adults and two kids, food was not good, filled up on blue seal ice cream because we couldn't find any decent food in the buffet. We arrived at 1:45pm to drop our bags and explore the hotel and the check-in staff refused to talk to us and provide information and sissucx the room, and asked us to go and wait until check-in time. I will never stay in an Okura hotel chain hotel ever again.not worthy of 3 stars
Stayed 2 nights in Jun 2024

8/10 Good

Kara, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and views are breathtaking, and the staff are so incredibly helpful and friendly. Breakfast and lunch buffets are excellent, and although dinner was good, it was overpriced, and as soon as it’s closing time, they rush you out. The surroundings are farmland, but there are a couple of restaurants within walking distance, as well as a go-kart track. Aside from that, you definitely have to rely on taxis to get around. I think it was around $40 to American Village. Also, there are snorkeling attractions within 15 minutes, and I believe that cost roughly $12 by taxi. Also, there is only one spot at the hotel that could MAYBE be considered a bar, and that’s the snack bar by the beach. To that end, don’t expect a beach bar like you would see in the US. All in all, I would recommend this hotel, but just a heads up: resorts here are nothing like those in the US or Caribbean, so just be prepared for that.
Stayed 4 nights in Jun 2024

10/10 Excellent

Deddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel. The view from our balcony was just magnificent. Definitely will come back again.
Stayed 3 nights in Jun 2024

6/10 Okay

albertus

Disliked: Cleanliness, property conditions & facilities
old but ok
The hotel has an excellent location, but it is isolated. The hotel has not been updated in 10+ years and is not clean in general.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lester

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It’s my family’s favorite place to stay during holiday/ weekend. Good food, great amenities and rooms were clean.
Stayed 1 night in Jun 2024

10/10 Excellent

KAMIJO ANGELICA ANDREZA, Hamamatsu shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful old world setting. Needs a little work (chipped tiles and paint and walls), staff at restaurants were not friendly at front desk. Did not allow us to take extra food my grandchild didn't eat. I would understand if it was a buffet but it was a regular restaurant in the hotel. Bellhops and stores very nice. No english speaking channels on tv and not able to make cc English. Little more expensive than comparative hotels.
Stayed 1 night in Jun 2024

4/10 Poor

Greg

Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel seemed dated. It is in a beautiful area with very nice views, however the interior appeared to need some TLC. Check in was different than other Nikko branded hotels in that we have visited, in that we were not shown to the room even though there were plenty of staff members in the lobby area. The room was adequate, however it had a musty smell, but could have been due to the room being carpeted rather than tiled in a humid climate. The beds were terrible. We had originally scheduled for a 4 day stay, but after the second day, we checked out without expecting a refund as we had prepaid, and booked another hotel. When explaining our situation with the uncomfortable bed, the front desk staff seemed unapologetic but did send someone to our room as we were packing to ask if we wanted to switch rooms. As we had already booked and paid for another hotel, we declined. The breakfast buffet was very good. The restaurant staff were also very friendly. The pool area was very nice and the beach was convenient and very scenic.
Stayed 4 nights in May 2024

8/10 Good

Scott and kate

Liked: Cleanliness, staff & service
Lovely Resort Hotel situated on an idyllic beach
Lovely stay at the Hotel Nikko despite the weather. The facilities are fantastic and the staff very happy to help with any requests. It is situated on an idyllic beach with plenty of water toys to hire. However, guests should be aware in bad weather, the indoor pool is only open from 2pm. The Hotel bar closes at 5.30pm also. Rooms are spacious and we had a fantastic view of the turquoise waters in the bay.
Stayed 6 nights in May 2024

10/10 Excellent

Marco, Sendai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many comments say the hotel furniture is outdated, but that's not the case. For me, the hotel style is kind of rustic, but they are not outdated at all. The room was wide, and we had a nice balcony with a sea view. The pool was great, and the beach was on the hotel property. Honestly, I prefer this resort in Yomitan rather than staying in Naha City. It's not crowded, and you can quickly drive to any tourist place. The only point to consider is that the resort is relatively isolated, so if you're looking for bars and restaurants, this might not be your best option.
Stayed 2 nights in May 2024