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GRAND HILAI SUN MOON LAKE

5.0 star property
Lakefront hotel with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GRAND HILAI SUN MOON LAKE

Body treatments, facials
Deluxe Double Room, Lake View | Bathroom
View from property
Deluxe Double Room, Lake View
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Room service
  • Parking included
  • Spa
The price is AU$1,521
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555
  • Shueishe Pier
    1 min walk
  • Shueishe Visitors Center
    3 min walk
  • 阿榮邵族麵
    1 min walk
  • Shuili Checheng Station
    33 min drive

Room options

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 109 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Lake View

Superior Twin Room, Lake View

Superior Twin Room, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Pillow menu
  • 49 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Pillow menu
  • 53 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the area

Yuchi

A luxury stay in Yuchi awaits you at GRAND HILAI SUN MOON LAKE. Within steps you'll find Shueishe Pier and Meihe Garden. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and body treatments. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, karaoke and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Self-service breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Yuchi hotel include Sun Moon Lake and Formosan Aboriginal Culture Village.

What's nearby

  • Shueishe Pier - 1 min walk
  • Sun Moon Lake - 9 min walk
  • Xiangshan Visitor Center - 6 min drive
  • Yidashao Pier - 11 min drive
  • Formosan Aboriginal Culture Village - 11 min drive

Getting around

  • Shuili Checheng Station - 33 min drive
  • Taoyuan International Airport (TPE) - 163 min drive

Restaurants

  • ‪朝霧茶莊 TEA18 - ‬11 min drive
  • ‪星巴克 - ‬2 min walk
  • ‪日月潭餐廳 - ‬2 min walk
  • ‪丹彤 - ‬4 min drive
  • ‪麓司岸餐廳-日月潭美食號 - ‬11 min drive

About this property

GRAND HILAI SUN MOON LAKE

Lakefront hotel with 3 restaurants and full-service spa
GRAND HILAI SUN MOON LAKE offers its guests a full-service spa, hot springs, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A health club, a sauna, and multilingual staff are also featured at the luxury GRAND HILAI SUN MOON LAKE. Limited free parking is available on a first-come, first-served basis.

This 5-star Yuchi hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Built in 2024
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
GRAND HILAI SUN MOON LAKE offers 93 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 45-inch LED televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, spring water baths, dressing gowns and slippers.

This Yuchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 11:00 AM for a fee: TWD 1,848 for adults and TWD 924 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Health club
  • Hot spring
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free cot
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 42 ºC
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 11435 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 1848 for adults and from TWD 924 for children
  • Rollaway bed fee: TWD 11435 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments and Apple Pay.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi

Frequently asked questions

What is the cancellation policy at GRAND HILAI SUN MOON LAKE?

GRAND HILAI SUN MOON LAKE offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GRAND HILAI SUN MOON LAKE?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at GRAND HILAI SUN MOON LAKE on 25 Dec 2024 start from AU$1,521.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at GRAND HILAI SUN MOON LAKE?

Yep, GRAND HILAI SUN MOON LAKE has a free self car park. Onsite parking is limited.

Is there a spa on site at GRAND HILAI SUN MOON LAKE?

Yep, there is an onsite spa at GRAND HILAI SUN MOON LAKE. You'll enjoy heaps of services like facials and body treatments.

Does GRAND HILAI SUN MOON LAKE have a pool?

GRAND HILAI SUN MOON LAKE has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at GRAND HILAI SUN MOON LAKE?

GRAND HILAI SUN MOON LAKE features a full-service spa, a health club and an outdoor pool. All guestrooms come with spring water tubs, premium bedding and free minibar items.

What makes GRAND HILAI SUN MOON LAKE a romantic place to stay?

A lounge bar, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at GRAND HILAI SUN MOON LAKE.

Is GRAND HILAI SUN MOON LAKE family-friendly?

You bet! With amenities such as an outdoor pool, as well as baby baths and children's slippers in the guestrooms, it's no surprise that GRAND HILAI SUN MOON LAKE is a hit with families.

Are there hot tubs in the rooms at GRAND HILAI SUN MOON LAKE?

No, but there are spring water baths in the guestrooms.

Does GRAND HILAI SUN MOON LAKE serve breakfast?

Yep, self-service breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at GRAND HILAI SUN MOON LAKE?

No, GRAND HILAI SUN MOON LAKE does not offer an airport shuttle service.

Is there a bar or restaurant at GRAND HILAI SUN MOON LAKE?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at GRAND HILAI SUN MOON LAKE?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at GRAND HILAI SUN MOON LAKE?

No, pets are not allowed.

GRAND HILAI SUN MOON LAKE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHINGCHUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024