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Lake Buena Vista Resort Village & Spa

4.0 star property
Condo resort connected to a shopping centre in Orlando with 3 restaurants

Photo gallery for Lake Buena Vista Resort Village & Spa

2 outdoor pools, a heated pool, open 8:00 AM to 10:00 PM, pool umbrellas
Balcony view
Interior entrance
Terrace/patio
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
The current price is AU$363
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
8113 Resort Village Drive, Orlando, FL, 32821
  • Lake Buena Vista Factory Stores
    ‪6 min walk‬
  • Orlando Vineland Premium Outlets
    ‪6 min drive‬
  • Disney Springs™
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 4 Bedrooms, Kitchen

32-inch flat-screen TV with cable channels, TV

Family Suite, 4 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 167 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Pool View

Suite, 2 Bedrooms, Balcony, Pool View | View from room

Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

32-inch flat-screen TV with cable channels, TV

Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Resort view
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Resort view
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 3 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 3 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 133 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 4 Bedrooms, Balcony

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite, 4 Bedrooms, Balcony

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 202 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

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About the area

Orlando

At Lake Buena Vista Resort Village & Spa, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Lake Buena Vista Factory Stores. Highlights at this condo resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a jetted bath and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a separate bath and shower and a coffee/tea maker are also available. .A relaxing visit to Reflections Spa & Salon can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Frankie Farrells IrishPub, serves Irish cuisine and is open for breakfast, lunch and dinner. LBV Village Bar & Grill is the condo resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 3 hot tubs, 24-hour gym and steam room plus access to a playground. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando condo resort include Orlando Vineland Premium Outlets and Disney Springs™.
View more Condo resorts in OrlandoOpens in a new window

What's nearby

  • Lake Buena Vista Factory Stores - 6 min walk - 0.5 km
  • Orlando Vineland Premium Outlets - 6 min drive - 5.5 km
  • Disney Springs™ - 8 min drive - 6.5 km
  • SeaWorld® Orlando - 9 min drive - 9.8 km
  • Epcot® - 14 min drive - 11.3 km

Getting around

  • Tupperware Station - 17 min drive
  • Kissimmee Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Miller's Ale House - ‬18 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Churromania - ‬17 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lake Buena Vista Resort Village & Spa

Condo resort connected to a shopping centre in Orlando with 3 restaurants
Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 hot tubs along with a waterslide and a steam room. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a 24-hour fitness centre, and spa services are also featured at Lake Buena Vista Resort Village & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Orlando condo resort.

  • 475 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Reflections Spa & Salon has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Pool/Spa

  • 2 outdoor pools
  • 3 hot tubs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Car recommended
  • Free covered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Restaurants on site

  • Frankie Farrells IrishPub
  • LBV Village Bar & Grill
  • Pizza Hut Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Heated pool
  • Shopping centre
  • Waterslide
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 475 units
  • 5 buildings
  • Banquet hall
  • Electric car charging station
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Daily housekeeping is not available at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Resort Village staySky Hotel Resort
Lake Village staySky
Buena Vista Village & Orlando
Lake Buena Vista Resort Village & Spa Orlando
Lake Buena Vista Resort Village & Spa Condominium resort
Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
Lake Buena Vista Resort Village & Spa Condominium resort Orlando

Frequently asked questions

What is the cancellation policy at Lake Buena Vista Resort Village & Spa?

Lake Buena Vista Resort Village & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Buena Vista Resort Village & Spa?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Lake Buena Vista Resort Village & Spa on 26 Apr 2025 start from AU$363.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Buena Vista Resort Village & Spa?

Yep, Lake Buena Vista Resort Village & Spa has a free self car park.

Are there any beaches close to Lake Buena Vista Resort Village & Spa?

The closest beach to Lake Buena Vista Resort Village & Spa is Beachcomber Beach (11.4 km).

Is there a spa on site at Lake Buena Vista Resort Village & Spa?

Yep, Reflections Spa & Salon is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Lake Buena Vista Resort Village & Spa have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Lake Buena Vista Resort Village & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lake Buena Vista Resort Village & Spa?

This property features 2 outdoor pools, as well as a jetted bath and pillowtop beds.

What makes Lake Buena Vista Resort Village & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lake Buena Vista Resort Village & Spa.

Is Lake Buena Vista Resort Village & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Lake Buena Vista Resort Village & Spa is a hit with families.

Are there hot tubs in the rooms at Lake Buena Vista Resort Village & Spa?

No, but there are Jetted bath in the guestrooms.

Does Lake Buena Vista Resort Village & Spa serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lake Buena Vista Resort Village & Spa?

No, Lake Buena Vista Resort Village & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Buena Vista Resort Village & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Buena Vista Resort Village & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Buena Vista Resort Village & Spa?

No, pets are not allowed.

Lake Buena Vista Resort Village & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4163 out of 8613 reviews
Rating 8 - Good. 2466 out of 8613 reviews
Rating 6 - Okay. 1131 out of 8613 reviews
Rating 4 - Poor. 512 out of 8613 reviews
Rating 2 - Terrible. 341 out of 8613 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Leroy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed everything around, to buy groceries very close and the area very nice and quiet, good job
Stayed 3 nights in Jan 2025

10/10 Excellent

MY CL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean from the kitchen to the bedrooms.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sunnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent price
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Roberta

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

William, Grimshaw

Travelled with family
Liked: Cleanliness, property conditions & facilities
We love this place. Home away from home
Stayed 13 nights in Jan 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort

Very good location

A good option for families to stay near Disney property. We got the 2 bedrooms/ 2 bath. Place was impeccably clean. Location is great. The pool looked fantastic but we didn’t have the chance to use it because the week we went was really cold (January). I didn’t give a 5 star mostly because the furniture in that room needs an update, mattresses need to be replaced for newer ones (they were clean but felt a bit worn out) so does the carpet not only in the room but hallways too. The 8th floor on building 3 smells like cigarettes and mold together, despite looking very clean. Bathrooms were clean and everything was working properly. Kitchen too.
Main bedroom
Living room
Amazing pool
Stayed 3 nights in Jan 2025

10/10 Excellent

RODRIGO, Coral Springs

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness
This place is exactly what you would expect. I wouldn’t call it a budget place but it definitely needs an update. It’s close to the parks and you get what you pay for here definitely worth the discount. We got going on the off-season. I would recommend this place and will probably stay here again if we ever do visit Disney World or universal parks
Stayed 4 nights in Jan 2025

6/10 Okay

Cory, Oswego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 3 bedroom was spacious and fit our family's needs. Having laundry and a full kitchen was wonderful. We enjoyed the hot tub on a cool January evening. We would have liked the pool to be heated in January. We also did not like the smell of marijuana that ran through the building and the elevator.
Stayed 2 nights in Jan 2025

8/10 Good

Antoinette

Liked: Cleanliness, property conditions & facilities
The best way to do this is to put this in pros and cons: Pros: -fully functional kitchen -nice fireworks display (Disney) -cool pirate ship at the pool -water slide is bigger than we thought -clean property -big rooms -family friendly -front desk was quick to respond with issues -fully functioning jacuzzi tub -close to grocery stores (ex. Walmart, Target) -close to restaurants (ex. Applebees) -Disney pretty close -Close to (Free) Disney Springs -Views from top floors were amazing for overview and sunsets Cons: -dishwasher front broken (dangerous to kids) -dishwasher wouldn’t take pods -mould in window frame due to early morning condensation -token machine at arcade broken (took money) -arcade game not maintained/broken (stole tokens) -kitchen not fully stocked with basic kitchenware (ex. oven mitts) -bar owners who owned arcade (1 in particular) was not very kind when asking about tokens -shower had constant drip -going into the room, door would get stuck -when asking for what to do around the area, was being pushed towards a 90 minutes time share meeting (Via Sky/Guest Services) with the resort (after saying no) -“heated” pool had a very strong natural gas smell Overall, even with it being a bit chilly (shorts weather for us Canadians), there was still lots to do and the hotel was pretty decently priced. Would we come back? Absolutely. Constructive criticism is here to make it the best it can be.
Stayed 7 nights in Jan 2025

10/10 Excellent

Aubrie

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

jenaya

Travelled with family
It definitely is a dated building, old carpet and worn out furniture, however staying there was great. We travelled as 2 couples and 3 kids and there was 3 bedrooms so everyone had their own room. Transportstion to and from the large parks was free which is a big saver on $$. We did universal and Disney world. The pool isn’t heated and was rather cold, not really ideal for kids.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice place to stay with our family. The suite was spacious and clean. We were able to relax comfortable after a day out exploring. It was a little to cool out for us to use the pool. It was nice to have shopping close by. A great spot for families that need lots of room and kitchen amenities.
Stayed 7 nights in Dec 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the property is nice and the pool area was nice as well. That’s about all I can say. The hallway to the room smelled absolutely atrocious, like moldy/mildew. Inside the room, the dining chair left my jacket smelling like urine, floors were old and furniture was old and stained. No smell inside the room thankfully, they don’t give you extra towels so you are supposed to wash them. The dryer didn’t work and took 4 cycles to dry one load of towels. Dishwasher was so loud it sounded like the ocean. Staff unfriendly when asked about a replacement key bc ours was deactivated. Very unimpressed with the property and would stay elsewhere in the future.
Stayed 4 nights in Jan 2025

6/10 Okay

Nichole

Travelled with family, Travelled with family and small children
Disliked: Amenities
Upon check in, they refer you to another counter to recieve a "welcome package" which is a timeshare breakfast pitch. So, I'd avoid that next time. The property was average, but clean. The pool was very cold for a "seasonally heated" outdoor pool...even for our MN family. In our room, the remotes route a batteries and we called and asked for a new ones and they never came so we had to buy some. The locks on the smaller bedroom and bathroom did not work. The kitchen chairs by the table were scuffed and ripped up so we made sure to document that to not be charged for it. The large jacuzzi tub in the master bathroom spit out dirt no matter how many times we cleaned it/ran the jets, so it was not usable. We did call the guest services the first day able to check they said they'd send somebody to fix it and nobody ever came. There was a lot of stains on our beds and floors in all carpeted rooms. The freezer did not freeze and the dryer took forever to dry regular size loads. Where is all sufficient family so we just bought more paper towels and toilet paper because the housekeeping fee to even have your garbage taken out and get fresh towels is $10 a day for a two bedroom and for bedrooms or $20 a day. So be prepared to rewash your towels if you don't want to pay for more and bring your own paper towels and toilet paper. We don't travel often, so maybe this is the norm, but it is definitely not what we expected.
Stayed 7 nights in Jan 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
I had to add an extra night, because of my mistake, so I had two reservations(I had to switch rooms) for a 3/2 suite advertised for eight people. Both rooms only had 6 towels, 6 sets of silverware, and 6 chairs at the table. So we shared forks, had to get the front desk to bring more towels, and had to sit n the sofa to eat.
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Condition of accommodation was average. Interior was dated, furniture marked and damaged and not fully equipped ie no Mugs, Kettle, Saucepans etc It was reasonably clean, although not completely and there were awful stains on lounge curtains. However the tenants living at the property were disrespectful making noise throughout the night, screaming and running around the communal areas. The smell of weed in the corridors and when trying to enjoy the fresh air on the balcony was overpowering and pretty much constant Would not stay again at best this is a 2 star accommodation, not as described.
Stayed 12 nights in Dec 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the resort. The place had everything we needed, it was a 2 bedroom suite with 2 bathrooms and in suite laundry. It was close to the theme parks and shopping. The pool was a nice break when we needed some down time.
Stayed 7 nights in Dec 2024

8/10 Good

Taylor

Liked: Cleanliness
Stayed 7 nights in Dec 2024

6/10 Okay

Luke

Staff were very friendly. Definitely outdated, but reasonable given the price. Kitchen was well supplied with the exception of a baking sheet. Location is great for shopping and Disney World access.
Stayed 13 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025