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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Bristol

Interior entrance
Sauna, steam room
In-room safe, soundproofing, free WiFi
Sauna, steam room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry
  • Free WiFi
The current price is AU$442
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View

Quadruple Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

About the area

Zermatt

At Hotel Bristol you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include a full-service spa, a bar/lounge and a sauna. .A pampering day can include massages along with access to the sauna. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of free train pick-up service. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Bristol offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A library, a terrace, and an arcade/games room are also featured at Hotel Bristol.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bristol offers 39 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bristol?

Hotel Bristol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bristol?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Bristol on 31 Mar 2025 start from AU$427.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Bristol?

Yep, there is an onsite spa at Hotel Bristol. It has a steam room and a sauna. You'll enjoy services like massages.

What makes Hotel Bristol a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Bristol.

Does Hotel Bristol serve breakfast?

Sure does, buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Bristol?

No, Hotel Bristol does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bristol?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 629 reviews
Rating 8 - Good. 198 out of 629 reviews
Rating 6 - Okay. 24 out of 629 reviews
Rating 4 - Poor. 4 out of 629 reviews
Rating 2 - Terrible. 5 out of 629 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Liked: Property conditions & facilities
Very clean, all staff were professional and helpful. Close to everything. Great Hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Stayed 1 night in Nov 2024

10/10 Excellent

Narissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, great location, breakfast was ok. Quiet hotel. Friendly reception and breakfast staff. Everything is walkable and nearby. The only issue I had was on checking out, there was a hotel driver when asked if he was going to station he said no he was going to a shop, so I had to walk 11minutes to station with my luggage, when I reach 8minutes into my walk he was indeed parked by a shop…this upset me as it would have been nice to get a drop close to station as hotel did advise free shuttle service to and from station
Stayed 2 nights in Nov 2024

2/10 Terrible

Sweta

Stayed 2 nights in Aug 2024

10/10 Excellent

José Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRATEFUL
Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
Stayed 2 nights in Oct 2024

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Stayed 1 night in Oct 2024

10/10 Excellent

woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best breakfast and sauna
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful clean room. Delicious breakfast included. The wifi was terrible. It basically could not connect in our room. The only solution staff had was to use the wifi in the lobby. When you’re travelling from another country wifi is a must for planning travel and it is more relaxing to do this in your pjs in bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is helpful and room is clean and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

dipen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deana, Cabot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bravo Bristol !
Great staff, friendly & helpful !
Stayed 3 nights in May 2024

10/10 Excellent

Asic

Stayed 2 nights in May 2024

10/10 Excellent

Aura May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jianyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up!
We had 2 nights here and the stay was amazing. We had a free upgrade to deluxe room and it was so spacious and clean. Love their breakfast esp the diy stations! Only thing was the wifi was on and off breaking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful and clean. Great view of the Matterhorn
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good. Staff was professional and delivered a great product.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly hotel! Great staff. Everything excellent but let down by very restricted bath / shower. So narrow could hardly stand in it. A bit scary.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nimfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist welcome me and my son with a smile, kindness look☺️. The room was superb! My son Nathaniel says Wooow to everything! We both sleep like a baby! The food the food was sooo yummy! Surely, will be back ! Thanks everyone ! For all staffs so accomodating and make us feel that we are not far from our Hometown!
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with family
Highly recommended. Staff was great, food was great, comfortable room and ease access to to chair lifts, hiking trails, shops and restaurants. They even made a bag breakfast the night before we left as we were leaving early and would miss breakfast. This is the quality you get when the owners are invested in the guests and are there working. Thanks for the memorable stay, we will be recommending your place to others.
Stayed 2 nights in Jan 2024