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Novotel Zurich City West

4.0 star property
Family-friendly Zürich hotel in Zürich Center with a 24-hour fitness centre

Photo gallery for Novotel Zurich City West

Aerial view
Breakfast, lunch and dinner served
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Free minibar, in-room safe, desk, laptop workspace
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is AU$342
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
  • Technopark Business Center
    ‪1 min walk‬
  • Maag Halle
    ‪6 min walk‬
  • Letzigrund Stadium
    ‪17 min walk‬
  • Zürich (ZRH)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Sheraton Zurich Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (711)
The price is AU$353
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Sheraton Zurich Hotel

About the area

Zürich

A family-friendly stay in Zürich awaits you at Novotel Zurich City West. Within a 30-minute stroll, you'll find Letzigrund Stadium and Swiss National Museum. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Flave of Zürich, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. 4306 square feet (400 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Zürich Center hotel, you'll be 2.6 km (1.6 mi) from Bahnhofstrasse and 3 km (1.9 mi) from ETH Zurich.

What's nearby

  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 5 min drive
  • Bahnhofstrasse - 5 min drive
  • ETH Zurich - 6 min drive
  • Zurich Town Hall - 7 min drive

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

Family-friendly Zürich hotel in Zürich Center with a 24-hour fitness centre
Novotel Zurich City West offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and a safe. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

What is the cancellation policy at Novotel Zurich City West?

Novotel Zurich City West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Zurich City West?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 16 Mar 2025 start from AU$329.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Zurich City West?

Yep, Novotel Zurich City West has a self car park for CHF 25.00 per night.

Are there any beaches close to Novotel Zurich City West?

The closest beach to Novotel Zurich City West is Mythenquai Beach (4.2 km).

Does Novotel Zurich City West have a pool?

Novotel Zurich City West has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

Is Novotel Zurich City West family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Novotel Zurich City West is a hit with families.

Does Novotel Zurich City West serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Zurich City West?

No, Novotel Zurich City West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Zurich City West?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Zurich City West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Pervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2024

10/10 Excellent

damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive. Location is good, 5 min tram ride from downtown. Pool is open till 11pm. Perfect for relaxing after a day of touring. Room service is quick and not overpriced. I’ll stay in this property again when I return.
Stayed 2 nights in Nov 2024

6/10 Okay

richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Wansi, Happy Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024

10/10 Excellent

Hina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quiet business district with excellent transport links. Staff are great.
Stayed 2 nights in Oct 2024

6/10 Okay

Phuc

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin W.

Stayed 2 nights in Jul 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to the metro restaurants bar 7 minutes from civic center.
Stayed 3 nights in Oct 2024

10/10 Excellent

monythyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

JP

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Sousan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby area was large, nice and welcoming. We asked for a few things and they did it promptly.
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was further away from the downtown area than we expected. Having said that, the public transportation was easily accessible and easy to use. It wasn't a long walk to Old town if you wanted to walk ( 30 minutes approximately). Hotel staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel was nice - it was a tram ride to city center - staff was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Criselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Breakfast was excellent. Staff are very nice. We had a great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Stayed 5 nights in Aug 2024

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staffs
Stayed 7 nights in Sep 2024

6/10 Okay

Aamir

Travelled with family
Disliked: Cleanliness
Stayed with family for a week. Good points: - Staff were helpful Areas not so good: - Housekeeping was poor, piles of dirt under the bed and on the AC vent. (Not cleaned despite informing reception) - One of the window blind was broken. - No hair conditioner provided and did not refill the handwash till asked. - Room size was very small and not suitable for family. - Milk was off in one occasion, ran out of Olives once - There appears to be shortage of staff at breakfast - No option to request an omelette/ live cooking - Premises shared with IBIS hotels - kids play area was removed and converted as a waiting area for air Canada crew. - Asked for 20 Franc deposit to issue a UK to EU plug converter. It is not a four star hotel but a good 3 star hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Not far from downtown: easy access with tramway. Good swimming pool. Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Shikha

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool are rare thing in Zurich and lovely outside seating area with children's swings
Stayed 5 nights in Aug 2024

10/10 Excellent

MEHUL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has good facilities. Easy connection to Zurich. Staff is extremely helpful.
Stayed 2 nights in Aug 2024