6/10 Okay
Verified traveller
16 Feb 2024
Disliked: Cleanliness
Could be better…
We booked this hotel due to a central location and saw photos of the extensive breakfast buffet. There were refurbishment works ongoing during our stay. The breakfast hall was dirty (see photo) which is incredible seeing as very few people were getting breakfast - the buffet currently doesn’t exist, and instead you are served some food (one of five choices) in a cardboard box (which you have to go and collect yourself) to eat with a flimsy wooden knife and fork, accompanied by a single drink only. The waitress moved a bin bag off an adjacent table for us to sit down. We were contacted a few days in advance by the new parent company asking if we wanted transport to the hotel - this form was filled in but nothing else heard, and the staff knew nothing of the form on our arrival after we made our own plans when it was evident transport had not been arranged. An ok hotel, but could be better - certainly not what was advertised.
Verified traveller
Stayed 2 nights in Feb 2024