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Aquila Elounda Village Resort, Suites & Spa

5.0 star property
Adults-only beachfront hotel with an indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aquila Elounda Village Resort, Suites & Spa

Exterior
Aerial view
Hot stone massages, massage/treatment rooms, massages
Bungalow, Private Pool, Sea View
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Pigadakia Elounda, Agios Nikolaos, Crete Island, GR-72053
  • Alykes of Elounda
    4 min drive
  • Elounda Windmills
    6 min drive
  • Hiona Beach
    10 min drive
  • Sitia (JSH)
    87 min drive

Room options

View all photos for Deluxe Duplex, Sea View (Sharing pool)

Deluxe Duplex, Sea View (Sharing pool)

Deluxe Duplex, Sea View (Sharing pool)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 44 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow, Sea View, Sharing Pool

Minibar, in-room safe, desk, blackout curtains

Bungalow, Sea View, Sharing Pool

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 33.1 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Junior Suite, Sea Facing (Deep Blue)

Junior Suite, Sea Facing (Deep Blue)

Junior Suite, Sea Facing (Deep Blue)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 47 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow, Sea View

Bungalow, Sea View

Bungalow, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
Bathrobes
Hairdryer
  • 26.4 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Bungalow

Standard Bungalow

Standard Bungalow

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
Bathrobes
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow, Private Pool, Sea View

Bungalow, Private Pool, Sea View

Bungalow, Private Pool, Sea View

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • 33.1 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Deluxe Bungalow, Sea Facing (Deep Blue, Private Pool)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
  • 46.3 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

About the area

Agios Nikolaos

A luxury stay in Agios Nikolaos awaits you at Aquila Elounda Village Resort, Suites & Spa. You'll be 2.4 km (1.5 mi) from Alykes of Elounda and 2.7 km (1.7 mi) from Hiona Beach. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Main, is open for breakfast and dinner. For a drink, you can stop by the hotel's own beach bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Added amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Agios Nikolaos hotel, you'll be 3.2 km (2 mi) from Elounda Windmills and 3.4 km (2.1 mi) from Christian Basilica Poros Elounda.

What's nearby

  • Alykes of Elounda - 4 min drive - 2.4 km
  • Elounda Windmills - 6 min drive - 3.2 km
  • Port of Agios Nikolaos - 15 min drive - 12.8 km
  • Spinalonga - 20 min drive - 9.0 km
  • Plaka Beach - 21 min drive - 9.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 61 min drive

Restaurants

  • ‪Nikos - ‬5 min drive
  • ‪Jungle Bar Elounda - ‬5 min drive
  • ‪Ergospasio - ‬5 min drive
  • ‪Terassa - ‬5 min drive
  • ‪Lotus Eaters - ‬5 min drive

About this property

Aquila Elounda Village Resort, Suites & Spa

Adults-only beachfront hotel with an indoor pool
Some rates at Aquila Elounda Village Resort, Suites & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Aquila Elounda Village Resort, Suites & Spa such as a seasonal outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a steam room, a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis.

This 5-star Agios Nikolaos hotel is smoke free.

  • 208 guestrooms or units
  • 3 levels
  • 22 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1995
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar on the beach
Aquila Elounda Village Resort, Suites & Spa offers 208 accommodations with DVD players and minibars. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Main
  • Mirabello
  • Symposium

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 22 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from 1 November 2024 to 31 March 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • Bar/Lounge
  • Beach
  • Dining venue
  • Fitness facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1040K015A0081800

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9 AM to 7 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Aquila Elounda
Aquila Village
Aquila Village Elounda
Aquila Village Hotel
Aquila Village Hotel Elounda
Elounda Aquila
Elounda Aquila Village
Elounda Village
Elounda Village Aquila
Aquila Elounda Village Hotel
SENSIMAR Elounda Village Resort AQUILA
SENSIMAR Village Resort AQUILA
SENSIMAR Elounda Village AQUILA
SENSIMAR Village AQUILA

Frequently asked questions

What is the cancellation policy at Aquila Elounda Village Resort, Suites & Spa?

Aquila Elounda Village Resort, Suites & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aquila Elounda Village Resort, Suites & Spa?

Yep, Aquila Elounda Village Resort, Suites & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Aquila Elounda Village Resort, Suites & Spa?

The closest beach to Aquila Elounda Village Resort, Suites & Spa is Plaka Beach (7 km).

Is there a spa on site at Aquila Elounda Village Resort, Suites & Spa?

Yep, there is an onsite spa at Aquila Elounda Village Resort, Suites & Spa. You'll enjoy services like hot stone massages.

Does Aquila Elounda Village Resort, Suites & Spa have a pool?

Aquila Elounda Village Resort, Suites & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9 AM to 7 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Aquila Elounda Village Resort, Suites & Spa?

Aquila Elounda Village Resort, Suites & Spa features a private beach, a full-service spa and an indoor pool.

Is Aquila Elounda Village Resort, Suites & Spa family-friendly?

No, Aquila Elounda Village Resort, Suites & Spa is an adults-only property.

Is there a free airport shuttle available at Aquila Elounda Village Resort, Suites & Spa?

No, Aquila Elounda Village Resort, Suites & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Aquila Elounda Village Resort, Suites & Spa?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 1 until March 31.

What time are check-in & check-out at Aquila Elounda Village Resort, Suites & Spa?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aquila Elounda Village Resort, Suites & Spa?

No, pets are not allowed.

Aquila Elounda Village Resort, Suites & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 120 reviews" "
Rating 8 - Good. 30 out of 120 reviews" "
Rating 6 - Okay. 5 out of 120 reviews" "
Rating 4 - Poor. 8 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful week spent here - all staff wonderful,couldn't do enough to help, polite and pleasant, especially Maria our Mythica hostess and all of the Spa team. Everything/everyone is so relaxed and relaxing.... Yes, there are things to have a wee moan about if you want to (the All Inclusive is not totally all inclusive, which can be a bit tedious, the pool area is very small for the size of the hotel, but there is ample area down by the beach and seafront - we are late risers so not too fazed by it - a tip if you are, is to book a swim-up room). But everything good about this hotel far outweighs those factors - the location, the views, the staff, the food, the rooms, the Spa. Loved it.
Stayed 7 nights in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the water. Lots of walking around the resort to get to the pools or beach but well worth it! The only downside was people were reserving chairs by just putting towls on them as early as 8am. By the time we got to the pool at 9:30 there were no chairs at all. Need to have staff saying you can’t do that feather than a small sign. We loved the overall hotel and would absolutely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

4/10 Poor

Mauro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Outdated and in no way a 5 star experience
Clearly outdated facility and in no way a 5 star experience. Super small beach.
Stayed 7 nights in Jul 2023

10/10 Excellent

Norinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2023

10/10 Excellent

Maria, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view, delicious breakfast, rooms are spacious and clean. Wonderful hotel, quiet and well maintained. We will go back! We loved everything about it!
Stayed 4 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Christopher Murray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, wonderful staff. Clean. delicious food. Thoroughly relaxing break. Sunbed hogging from very early morning but no one on them until very late morning. Water could be difficult to come by if no bars open. You could buy it in the shops but we were all inclusive so we shouldn’t have had to do that. Also water given in a plastic bottle, I felt, given the resorts eco status that a non disposable cup and water filter machines around the resort would have been better option. And water would then be available around the clock.
Stayed 7 nights in Jun 2023

8/10 Good

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely no problems, get a pool room if you can.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has so many scenic spots to relax or sit in the sun with the most beautiful landscaping and flowers. The service was first class. We treasured our stay and we were sad to leave. The breakfast buffet was a special treat with so many delicious options. It was the most beautiful resort and just a short ride to the center of Agios Nicholas.
Stayed 3 nights in May 2023

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect in every way imaginable
Stayed 2 nights in Apr 2023

10/10 Excellent

Mathe, Chattanooga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff Anda especially Maia
Stayed 8 nights in Apr 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, garden and spacious suite with beautiful view. Great friendly staff. "Sand" beach is very small but was enough for us in April as the hotel was still quite empty. Mostly rock beach with platforms. Spa and gym close too early at 6.30pm.
Stayed 1 night in Apr 2023

10/10 Excellent

Zarouhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was best vacation ever!!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the property, which is the best evidence of a wonderful hotel that we would return. Both times, we spent 10 days there. The room was spacious and well-appointed. We had a private pool, which a number of rooms have. This was lovely for an early morning or late swim, but also for use during the day as we had a sun deck too. There are three restaurants, two bars (one at the beach, one in the hotel complex) so were never at a loss for food when we wanted to eat. We had half board, and the snacks in the bar restaurants always sufficed for a late lunch if we wanted it. The main restaurant had an incredible choice of food, and the special restaurants (one overlooking the ocean) were nice and at no extra charge for certain items on the menu (which were always enough for us to be very happy). The staff were universally helpful and spoke excellent English. By the end of our time, the waiters in the restaurants and bars knew our preferences, and made us feel at home. (Some had been there the year prior when we were there.) Overall, a place we will go back to again and again.
Stayed 10 nights in Aug 2022

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive is nice, but having to book 30 minutes at the gym through an app is ridiculous when you have 100 people sitting next to each other at the buffet. COVID rules are so ridiculous at this point.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely stunning, the whole thing is well thought out, the beach is lovely even though there isn't actually your traditional sandy beach, it is great for snorkelling (we saw cuttlefish, eels and loads of fish). We loved that the suba shop was actually on the lot too. Water sports were very overpriced though so we didn't use that. The food and drink is very expensive within the hotel though if you aren't all inclusive, I think even if you are, there are still a lot of additional charges. The massages were a lovely experience, but again, expensive. Elounda, the nearest village is lovely, but the village along from there - Plaka is even better! Closer to Spinalonga as well if you want to visit for a day trip.
Stayed 7 nights in Jul 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Elounda Village
Excellent service and very quality and good selection of food and drink on the Premium All Inclusive Plan. Special mention to Mirabello! We had a small problem with the ladder into the private pool. We spoke to the staff and it was fixed in a couple of hours! Also it will work out expensive if you are not on the "all inclusive" rate Staff really friendly and nothing too much trouble. Only issues; its a long way from Elounda (4KM) and as usual some people love to "towel claim" sunbeds but that's not really something the hotel can control. All in all excellent
Stayed 3 nights in Jul 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about this property and the staff. Everything was well beyond what we expected. From being greeted so kindly upon arrival, to the staff that explained the properties many amenities. One person that stood out and had an abundance of energy was Zoe, we participated in many events that she coordinated. The food never disappointed and we never were left hungry, many different options and one thing that you can't pass up is Greek night. Excellent variety of local foods and can't forget the Raki. We will definitely be back.
Stayed 10 nights in May 2022

4/10 Poor

Oliver

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Disappointed with our stay here, and very rarely give bad reviews. Setting of the hotel is beautiful and facilities are good but we were disappointed with the service particularly from the reception staff who were confrontational when we had a misunderstanding about our transfer. It set out stay off negatively and we felt the general service and quality of food (particularly the buffet) was far from 5*. We weren’t informed how services in the hotel worked upon arrival and all this ruined what could have been a lovely stay
Stayed 3 nights in Sep 2021

8/10 Good

Stephan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Beautiful location, disappointing service.
Beautiful spot but service and food doe not meet expectation of a 5 stars resort, no class. Mineral water should be free of charge no matter if you book all inclusive or not.
Stayed 3 nights in Sep 2021

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. We visited during the summer (2021) when travelling began again, and were pleasantly surprised at how wonderful the resort was. The food buffets at breakfast and dinner provided lots of options and changed each day (we were there for 10 days, and never tired of it). The staff were very friendly and always helpful. We had a room with a private pool (we saw that there were many of these rooms in the resort), and this was so nice: the pool was clean (as was our room, which was cleaned each day). The bar was nice, both outside (where the view over the water was great) and inside (when we needed air-conditioning). We will return next year.
Stayed 10 nights in Jul 2021

6/10 Okay

Kevin

Liked: Property conditions & facilities, room comfort
Not nearly what I was expecting
Was not impressed would the service. Multiple issues with communication about the resort leaving us missing out on opportunities and losing out on parts of our booking. I am not sure if there were so many issues due to covid, but I will not be back during our next trip to Elounda. The food in the restaurant was not good and the drinks were all lacking. We paid extra for a lobster dinner and highly regret it. Waited 20-30 minutes in between each course. It was one of the most frustrating meals I've had. The property is nice, but outdated . On a positive note, the views are great.
Stayed 3 nights in Jul 2021