4/10 Poor
Chris
Travelled with family
24 Aug 2024
Disliked: Amenities, property conditions & facilities
The room had a very funky smell. The bedding was not warm. It's was thin and no blankets or heavy comforter was used. I had to use bathroom towels on top to try and trap bodyheat. Unfortunately, a mistake in booking by me cost me more money. We arrived after midnight and I had booked a room using that new date. Rather than the clerk canceling our reservation he charged us an ADDITIONAL $25.00 more and told us we could have the room now and check out at 2 p.m. vs 11:00 a.m. We did not need the room beyond the few additional hours. A medical emergency had brought us here for a family member. This transaction left a less than favorable taste in my mouth. Yes, we made the mistake but he took advantage of it by not correcting it when it was explained. Up till now I had excellent interactions and stays at Microtel. If we find ourselves in this position again we will not seek this location out.
Chris
Stayed 1 night in Aug 2024