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Kempinski Hotel Amman Jordan

5.0 star property
Luxury hotel connected to the convention centre in Al Abdali with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Amman Jordan

Exterior
Terrace/patio
Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AU$293
includes taxes & fees
29 Nov - 30 Nov

Explore the area

Map
Abdul Hameed Shouman Street, Shmeisani, P.O. Box 941045, Amman, 11194
  • Abdali Boulevard
    14 min walk
  • Al Abdali Mall
    20 min walk
  • King Abdullah I Mosque
    3 min drive
  • Amman (ADJ-Marka)
    57 min drive

Room options

Classic Room (Classic Room)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Superior Room Twin Bed)

Minibar, in-room safe, individually furnished, desk

Superior Room (Superior Room Twin Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room (Superior Room Handicapped)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite (Ambassador Suite)

Suite (Ambassador Suite)

Suite (Ambassador Suite)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
  • 97 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Superior Room King Bed)

Minibar, in-room safe, individually furnished, desk

Superior Room (Superior Room King Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Suite, City View (Family Suite)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
  • 82.6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Deluxe Room King Bed)

Minibar, in-room safe, individually furnished, desk

Deluxe Room (Deluxe Room King Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Executive Superior Room King)

Minibar, in-room safe, individually furnished, desk

Executive Room (Executive Superior Room King)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Executive Superior Twin Room)

Minibar, in-room safe, individually furnished, desk

Executive Room (Executive Superior Twin Room)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite, City View (Panoramic Suite King Bed)

Panoramic Suite, City View (Panoramic Suite King Bed)

Panoramic Suite, City View (Panoramic Suite King Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Executive Deluxe Twin Room)

Minibar, in-room safe, individually furnished, desk

Executive Room (Executive Deluxe Twin Room)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room (Executive Deluxe Room King)

Minibar, in-room safe, individually furnished, desk

Executive Room (Executive Deluxe Room King)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin Bed)

Minibar, in-room safe, individually furnished, desk

Deluxe Room (Deluxe Room Twin Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Executive Suite King Size bed)

Executive Suite (Executive Suite King Size bed)

Executive Suite (Executive Suite King Size bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Le Royal Hotels & Resorts - Amman

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (274)
The price is AU$234
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Le Royal Hotels & Resorts - Amman

About the area

Amman

Kempinski Hotel Amman Jordan places you in the centre of Amman, connected to the convention centre and within just a 15-minute stroll of Shmaisani Hospital and Abdali Boulevard. Highlights at this luxury hotel include 3 restaurants, 5 bars/lounges and a full-service spa. .A relaxing visit to Kempi SPA can include Swedish massages, sports massages and body wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Via Appia Restaurant, serves Mediterranean cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 5007 square feet (465 square metres) of event facilities include 17 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Near this 5-property class Al Abdali hotel, you'll find Rainbow Street.

What's nearby

  • Abdali Boulevard - 14 min walk - 1.3 km
  • Al Abdali Mall - 20 min walk - 1.7 km
  • Abdoun Bridge - 3 min drive - 3.3 km
  • TAJ Mall - 3 min drive - 3.7 km
  • Rainbow Street - 5 min drive - 3.8 km

Getting around

  • Amman (AMM-Queen Alia Intl.) - 43 min drive

Restaurants

  • ‪Threesixty - ‬14 min walk
  • ‪Wip Lounge - ‬15 min walk
  • ‪Zalatimo Sweets | حلويات زلاطيمو - ‬5 min walk
  • ‪Blue Corner Restaurant - ‬3 min walk
  • Via Appia

About this property

Kempinski Hotel Amman Jordan

Luxury hotel connected to the convention centre in Al Abdali with 3 restaurants
Kempinski Hotel Amman Jordan offers its guests a full-service spa, a health club, and Access to hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A business centre, 17 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5007 square feet (465 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury Kempinski Hotel Amman Jordan. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Amman hotel.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 5007 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2005
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Kempinski Hotel Amman Jordan offers 278 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Amman hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Kempi SPA has 5 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 10 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • H2O Pool & Lounge
  • Kempi Restaurant
  • Le Cafe Lounge Terrace
  • Strikers Entertainment
  • Via Appia Restaurant

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre (5,007 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Amman Jordan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JOD 34.02 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JOD 10 per person
  • Airport shuttle fee: JOD 40 per vehicle (one-way)
  • Rollaway bed fee: JOD 34.02 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Amman Hotel
Kempinski Amman Jordan Amman
Hotel Amman
Hotel Kempinski Amman
Hotel Kempinski Amman Jordan
Jordan Kempinski
Kempinski Amman
Kempinski Amman Jordan
Kempinski Hotel Amman Jordan
Kempinski Hotel Amman Jordan Hotel
Kempinski Jordan
Kempinski Hotel Amman Jordan Amman
Kempinski Hotel Amman Jordan Hotel Amman

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Amman Jordan?

Kempinski Hotel Amman Jordan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Amman Jordan?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Amman Jordan on 29 Nov 2024 start from AU$292.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Amman Jordan?

Yep, Kempinski Hotel Amman Jordan has a free self car park and free valet parking.

Is there a spa on site at Kempinski Hotel Amman Jordan?

Yep, Kempi SPA is available for guests. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Kempinski Hotel Amman Jordan have a pool?

Kempinski Hotel Amman Jordan has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from June to October).

What luxury perks are available at Kempinski Hotel Amman Jordan?

Kempinski Hotel Amman Jordan features a full-service spa, a health club and 3 restaurants.

What makes Kempinski Hotel Amman Jordan a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Kempinski Hotel Amman Jordan.

Does Kempinski Hotel Amman Jordan serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Kempinski Hotel Amman Jordan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Amman Jordan?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Amman Jordan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Amman Jordan?

No, pets and service animals are not allowed.

Kempinski Hotel Amman Jordan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 316 reviews" "
Rating 8 - Good. 100 out of 316 reviews" "
Rating 6 - Okay. 49 out of 316 reviews" "
Rating 4 - Poor. 31 out of 316 reviews" "
Rating 2 - Terrible. 21 out of 316 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Armand

Business traveller
Liked: Cleanliness, staff & service
Not bad, but there are better options in the general area with better surroundings available for the same price.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not stay here the property is undergoing noisy renovation , our first room sounded like the hammers and chisels were in top of us , when we complained they did move us to a high floor room , when it is finished it will be lovely , but to pay 5 star money and hear hammers , chisels , and power tools is thef of service
Stayed 3 nights in Jul 2024

8/10 Good

Starsky, KILLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. Rooms could be updated though.
Stayed 1 night in Jul 2024

8/10 Good

Khalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

ziyad

Stayed 1 night in Apr 2024

10/10 Excellent

Hussein

Liked: Staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Khalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They are doing renovations in the hotel and it is very noisy in the morning, we were not able to sleep well
Stayed 3 nights in Apr 2024

10/10 Excellent

Walaa N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Abdulrahman

Travelled with family, Business traveller
All in all good
Stayed 3 nights in Jan 2024

4/10 Poor

Eman

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alhassan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel you will Like
Amazing Hotel, professional staff specially Bayan. Very good breakfast. Comfortable room and bed. Clean hotel.
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 5 Star Hotel
Very good hotel, helpful staff, Delicious breakfast, nice view from the room. Clean room and very good housekeeping.
Stayed 6 nights in Jan 2023

6/10 Okay

Abdulla

Business traveller
Liked: Room comfort
Average needs renovation
The hotel is 5 stars but needs loads work and renovations. Old carpet and old stuff. When I checked, the receptionist told me I got an upgrade, I was thinking wow great. When I got to my room was the smallest room I ever stayed in my whole life. However the second day they took me to a bigger room but still was not to the standard. The hotel is average and needs loads of work.
Stayed 2 nights in Jan 2023

10/10 Excellent

Saker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff & clear rooms
Stayed 2 nights in Dec 2022

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wheelchair accessible, Inconsistent service, OKish
Wheelchair accessibility: Pretty great for Amman and amazing for Jordan. Service: REALLY inconsistent. One day waited forever for extra pillows and similarly for more water. But later on in trip I got service VERY quickly. I really don't understand why it was so inconsistent. Our room had plumbing issues - neither drain would open in the shower or sink. I gave up and just wedged them open rather than wait on the spotty service. The breakfast is REALLY good though. Definitely recommend taking it at least one or two days of your trip. Great service: Osama Shalayleh at breakfast
Stayed 1 night in Sep 2022

6/10 Okay

Sidharth

Liked: Staff & service, room comfort
Definitely Not a 5*
Not a 5* definitely but a 3.5 or 4 at the top. Breakfast and Gym needs improvement Room size is too small Otherwise okish.
Stayed 3 nights in Jul 2022

6/10 Okay

Jesse

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great bed!
Imposing architecture, confusing layout, no easily consultable maps, staff not especially clear on locations or hours of restaurants or bars, very disappointing cocktail menu, - but very comfortable bed, lots of delicious foods, and decent room.
Honeycomb fresh honey!
Stayed 2 nights in Jun 2022

10/10 Excellent

Taher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Ahmad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They're having a serious problem with the Maintenance Do not choose this hotel unless of you are Anti-AC !! (NO AIR CONDITIONS Working)
Stayed 2 nights in Mar 2022

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very helpful and we enjoyed our time here. The breakfast is very good with a lot of options. They offer pool and bowling which is fun.
Stayed 2 nights in Mar 2022

10/10 Excellent

Luis Felipe

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Sahar

Liked: Cleanliness, staff & service
I love this hotel for its perfect location, pleasant, very helpful staff. The furniture is a bit old and generally need an uplift to get back to Kempinski usual standard.
Stayed 3 nights in Feb 2022