6/10 Okay
Alin
Travelled with family
21 July 2024
Liked: Cleanliness, staff & service
During my recent stay at City Hotel Amsterdam, we encountered several issues that significantly impacted our comfort and overall experience.
Firstly, the hotel's policy of not allowing the use of air conditioning before July during the summer, despite sweltering outdoor temperatures, was highly inconvenient. The AC units were disconnected, preventing guests from using them.
Additionally, the shower facilities were inadequate; the shower area was extremely small, lacked a door or a curtain, resulting in water spilling into the rest of the bathroom.
Lastly, navigating from the lobby to the room with luggage was a complex ordeal due to the layout of the hotel.
These factors contributed to a less than satisfactory stay, and I hope the hotel addresses these concerns for the comfort of future guests.
On the positive side, the front desk staff was very kind and friendly, and the hotel's location was a plus.
Alin
Stayed 2 nights in Jun 2024