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DoubleTree by Hilton Washington DC - Crystal City

4.0 star property
Hotel with 2 restaurants, near Pentagon
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Washington DC - Crystal City

Premium bedding, in-room safe, desk, free cots/infant beds
Interior entrance
Exterior
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
The price is AU$185
includes taxes & fees
1 Feb - 2 Feb

Explore the area

Map
300 Army Navy Dr, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪8 min walk‬
  • Pentagon
    ‪19 min walk‬
  • Arlington National Cemetery
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪11 min drive‬

Room options

View all photos for Washington DC View - 1 King Bed

Premium bedding, in-room safe, desk, free cots/infant beds

Washington DC View - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oversize Queen Room (Accessible, Mobility Access Tub & Hearing)

Premium bedding, in-room safe, desk, free cots/infant beds

Oversize Queen Room (Accessible, Mobility Access Tub & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Oversized Queen Room (Accessible, Mobility Access Tub)

Premium bedding, in-room safe, desk, free cots/infant beds

Oversized Queen Room (Accessible, Mobility Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Modern One Bedroom Suite Balcony - 1 King Bed

Modern One Bedroom Suite Balcony - 1 King Bed

Modern One Bedroom Suite Balcony - 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Guestroom - 1 King Bed Accessible Bathtub

Free toiletries, hair dryer, towels, soap

Guestroom - 1 King Bed Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Modern One Bedroom Suite - 1 King Bed

Premium bedding, in-room safe, desk, free cots/infant beds

Modern One Bedroom Suite - 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guestroom - 1 King Bed Accessible Roll In Shower

Free toiletries, hair dryer, towels, soap

Guestroom - 1 King Bed Accessible Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite Balcony - 1 King Bed

View from room

Presidential Suite Balcony - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Suite, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room

Premium bedding, in-room safe, desk, free cots/infant beds

Oversized King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - king
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Premium bedding
  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (Oversized)

Room, 2 Double Beds, City View, Corner (Oversized) | Living area

Room, 2 Double Beds, City View, Corner (Oversized)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

View from room

Presidential Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, in-room safe, desk, free cots/infant beds

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Room to Work)

Suite, 1 King Bed (Room to Work)

Suite, 1 King Bed (Room to Work)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sheraton Pentagon City Hotel

Free airport shuttle
Pet-friendly
Restaurant
Air conditioning
4.1 out of 5, Very good, (2095)
The price is AU$337
for 1 room
includes taxes & fees
11 Feb - 12 Feb
Sheraton Pentagon City Hotel

About the area

Arlington

At DoubleTree by Hilton Washington DC - Crystal City you'll be within a 30-minute stroll of Pentagon and Arlington National Cemetery. Highlights at this hotel include 2 restaurants, a free airport shuttle and a 24-hour gym. .The café, Cafe Restaurant, serves American cuisine and is open for breakfast and lunch. Lobby Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 34000 square feet (3159 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Crystal City hotel include Washington Monument and Ford's Theater.

What's nearby

  • Pentagon - 19 min walk
  • Washington Monument - 3 min drive
  • Arlington National Cemetery - 3 min drive
  • Lincoln Memorial - 5 min drive
  • White House - 6 min drive

Getting around

  • Pentagon City Station - 9 min walk
  • Washington Union Station - 17 min drive
  • Ronald Reagan National Airport (DCA) - 11 min drive

Restaurants

  • ‪Shake Shack - ‬9 min walk
  • ‪Matchbox - ‬15 min walk
  • ‪Doubletree Lobby Lounge - ‬1 min walk
  • ‪Wiseguy Pizza - ‬10 min walk
  • ‪Chevy's Fresh Mex Restaurants - ‬10 min walk

About this property

DoubleTree by Hilton Washington DC - Crystal City

Hotel with 2 restaurants, near Pentagon
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 34000 square feet (3159 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Washington DC - Crystal City. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 4-star Arlington hotel is smoke free.

  • 627 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 34000 sq ft of conference space
  • 3159 sq. m of conference space
  • Built in 1973
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Washington DC - Crystal City offers 627 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (USD 51 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Restaurant
  • Lobby Bar
  • Skydome Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 34,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 21.00 per person
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 (rates may vary)
  • Self-parking fee: USD 51 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Washington
DoubleTree Hilton Washington Crystal
DoubleTree Hilton Washington Crystal Hotel
DoubleTree Hilton Washington Crystal Hotel DC City
Doubletree Hotel Crystal City
DoubleTree Hilton Washington DC Crystal City Hotel
DoubleTree Hilton Washington Crystal City Hotel
DoubleTree Hilton Washington DC Crystal City
DoubleTree Hilton Washington Crystal City
DoubleTree by Hilton Washington DC - Crystal City Hotel
DoubleTree by Hilton Washington DC - Crystal City Arlington

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Washington DC - Crystal City?

DoubleTree by Hilton Washington DC - Crystal City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Washington DC - Crystal City?

As of 28 Jan 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Washington DC - Crystal City on 1 Feb 2025 start from AU$185.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, DoubleTree by Hilton Washington DC - Crystal City has a self car park with in/out privileges for USD 51 per day.

What makes DoubleTree by Hilton Washington DC - Crystal City a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Washington DC - Crystal City.

Is DoubleTree by Hilton Washington DC - Crystal City family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Washington DC - Crystal City is a hit with families.

Does DoubleTree by Hilton Washington DC - Crystal City serve breakfast?

Yeah, full brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Washington DC - Crystal City?

Yep, there's a free airport shuttle that runs from 6 AM - 11:30 PM at scheduled times.

Is there a bar or restaurant at DoubleTree by Hilton Washington DC - Crystal City?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Washington DC - Crystal City?

Check-in begins at 4 PM. Check-out time is 11 AM.

DoubleTree by Hilton Washington DC - Crystal City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 574 out of 1063 reviews" "
Rating 8 - Good. 249 out of 1063 reviews" "
Rating 6 - Okay. 105 out of 1063 reviews" "
Rating 4 - Poor. 70 out of 1063 reviews" "
Rating 2 - Terrible. 65 out of 1063 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Stayed 1 night in Oct 2024

8/10 Good

Shantina

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has to pay for parking
Stayed 2 nights in Oct 2024

2/10 Terrible

Coleen

Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Roxie, Richmond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The balcony suites need to be updated
Stayed 1 night in Oct 2024

4/10 Poor

Yvette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was terrible idk if it’s a language barrier but I can read body language . Food was horrible and expensive . Starbucks they be using ur brand the coffee sucks fyi . Tv not working and by the time they came to check I’d given up on it
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Oct 2024

10/10 Excellent

wilmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction on nearby streets. Appears to be a long term project
Stayed 5 nights in Oct 2024

6/10 Okay

Reginald

Liked: Staff & service
The carpet had food stains in several spots. No microwave in my room
Stayed 3 nights in Oct 2024

6/10 Okay

Maria F

Travelled with family
My daughter and I arrived at the DTH by Hilton right before MN due to flight delay. The shuttle arrived on time, driver was helpful with our carry-on luggages. We checked in, the front counter lady checked us in and verified if we pre-paid for breakfast. I showed her what the reservation made included. Breakfast ended at 10:30am on Friday, we walked in at the cafe just about 40 mins before breakfast ended. To my disappointment, we were turned away because we didn’t have a free breakfast coupons at hand. When asked where to get them, we were told you should’ve gotten it upon check in. By this time, time was ticking and there was a long line at the front counter registration. The staff at the front counter didn’t apologized for the confusions, he just summoned us back to the cafe. The staff at the Cafe were very attentive and nice to us. We were allowed to stay a bit longer after the intended closing time. The overall remaining of our stay was alright. We were mostly out and about. We did have a birthday dinner for my daughter at the revolving restaurant Skydome. Great view and staff service were great! Food is alright nothing fancy. My daughter did pointed out that for a hotel known for their generous and delicious cookies, we sure didn’t received any during the durations of our stay. No cookies offered upon check in or anytime of our stayed. Upon checkout, my daughter asked for cookies and she was given a very hard, staled, and old cookies. To the trash it went.
Stayed 2 nights in Oct 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent property
Stayed 2 nights in Oct 2024

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ruixiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. The stuff is very friendly. The room is big and clean. The only problem is checking in line was too long and take more than 10 minutes for checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

Sierra Leone

Awesome stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
😌
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

10/10 Excellent

Sheldon

Yess
Stayed 2 nights in Oct 2024

6/10 Okay

Kia

Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One bad thing about my stay was my room wasn't clean even though I requested it to be clean and then when they did call themselves cleaning it and it never changed my my bed sheets or my pillowcases it just made the bed up. Those were problems I should have never had happened
Stayed 4 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Oct 2024

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Whole foods and restaurants were conveniently located within walking distance. The check in process was quick. The rooms were clean and quiet.. Lastly, there was a dine in area with a bar. Robert C
Stayed 1 night in Oct 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024