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SkyCity Hotel

4.5 star property
Luxury hotel with 11 restaurants and casino

Photo gallery for SkyCity Hotel

Exterior
Front of property
Children's activities
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is AU$182
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2
  • 1 Queen Bunk Bed, 1 Single Bed and 1 King Bed

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Reception

The Grand by SkyCity

Auckland Central Business District
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,616 reviews
The price is AU$228
includes taxes & fees
13 Apr - 14 Apr
The Grand by SkyCity

About the area

Auckland

A luxury stay in the heart of Auckland awaits you at SkyCity Hotel. Within steps you'll find Sky Tower and SkyCity Casino. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include Weta Workshop Unleashed and University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.1 km
  • SkyCity Casino - 1 min walk - 0.1 km
  • University of Auckland - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Spark Arena - 4 min drive - 1.8 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,616 reviews
The price is AU$228
includes taxes & fees
13 Apr - 14 Apr
The Grand by SkyCity

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at SkyCity Hotel?

SkyCity Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SkyCity Hotel?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 13 Apr 2025 start from AU$181.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SkyCity Hotel?

Yep, SkyCity Hotel has a secured covered self car park for NZD 35 per day.

Are there any beaches close to SkyCity Hotel?

The closest beach to SkyCity Hotel is Takapuna Beach (6.8 km).

Is there a spa on site at SkyCity Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as prenatal massages.

What makes SkyCity Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at SkyCity Hotel.

Is SkyCity Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SkyCity Hotel is a hit with families.

Is there a free airport shuttle available at SkyCity Hotel?

No, SkyCity Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SkyCity Hotel?

Yep, SkyCity Hotel has 11 restaurants.

What time are check-in & check-out at SkyCity Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SkyCity Hotel?

No, pets are not allowed.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1089 out of 1749 reviews
Rating 8 - Good. 429 out of 1749 reviews
Rating 6 - Okay. 149 out of 1749 reviews
Rating 4 - Poor. 46 out of 1749 reviews
Rating 2 - Terrible. 36 out of 1749 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
We alwsys like staying at Sky City - clean comfortable and convenient. We love a flutter and having a drink and something to eat The ambiance is always pleasant and we feel we have had a mini break!
Stayed 1 night in Mar 2025

8/10 Good

Sue

Handy to everything, restaurants etc
Stayed 4 nights in Mar 2025

6/10 Okay

Jarryd, Glendowie

Liked: Cleanliness, property conditions & facilities
Close and good access to the CDB
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to the Horizon Skycity. All very shiny and new, but lacking in amenities for a 5 star. The king bed was brick hard with a thin topper. There is very little cupboard or drawer space for clothing. For 2 adults staying only 1 wing chair provided. View was the wall of the next building. There was a water running noise happening every night,, which made it hard to sleep. We stayed 3 nights.
Stayed 3 nights in Mar 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Got upgraded to Horizon hotel at no extra charge.
Stayed 1 night in Feb 2025

4/10 Poor

Sharie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately, I had a terrible night sleep due to the hotel having power issues that caused a security light to stay on in the room from 12.30am - 2.30am and again from 6am - 6.30am. I contacted staff the next day and was only offered a potential upgrade (subject to availability) if we stay there again. Very disappointing from what's supposed to be a nice hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Deb

Stayed 2 nights in Feb 2025

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great central location. Lack of staff at reception an issue. It took us 40 minutes to get served as there were only two staff working and a large queue of guests trying to check in. Manager saw the queue and ran away instead of assisting. Besides the disorganised check in process 5/5 stars.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rowena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, safe, quiet and very convenient location. Also easy to navigate
Stayed 7 nights in Feb 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thats it was very clean and well president. We haven't been way in year so it was lovely the room was nice and big and so was the tv was very nice liaying in bed watching tv and the shower was amazing would different be coming back . We got up graded to the horizon
Stayed 1 night in Feb 2025

4/10 Poor

Frank

Stayed 1 night in Jan 2025

10/10 Excellent

Kerrie

Stayed 2 nights in Jan 2025

2/10 Terrible

Tony

Travelled with group
Disliked: Staff & service, amenities
Average service from disengaged staff. Hand basin wouldn't drain due to plug blockage. Toilet doesn't flush properly.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i came up to auckland from te kuiti the staff where very friendly the meals where yummy the staff got out of their way to help us
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with family
Staff very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Ravendran

Stayed 4 nights in Jan 2025

6/10 Okay

Scott

Travelled with family
Room not that clean, top of shower glass dirty, a lot of dust in corners and small spaces. Wasn't Told About how to get room serviced so ran out of towels and toilet paper. when we did get it serviced there were no towels left in room so had to ring up and ask for them. Car parking A nightmare and expensive so was easier to get valet parking from hotel. For an international hotel standard could have been better.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

JIN

Travelled with family and small children
Liked: Cleanliness
Rubbish is hidden behind the bedside table from precious guest. Water pressure from shower is tooo low. Floor inside shower area is slippery.
Stayed 2 nights in Dec 2024

8/10 Good

Alicia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good convenience for night stay. Parking was handy, staff friendly. Sheets had holes in side.
Stayed 1 night in Dec 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money.
Stayed 1 night in Dec 2024