The Grand by SkyCity (Auckland, NZL): Reviews & Deals from AU$228 | Wotif

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Luxury hotel with 11 restaurants and full-service spa

Where to?

Dates

April 2025

May 2025

Reception

Grand Opulence Suite

Front of property

View from room

Point of interest

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

includes taxes & fees

13 Apr - 14 Apr

Explore the area

90 Federal Street, Auckland, 1010

Sky Tower
‪1 min walk‬
SkyCity Casino
‪2 min walk‬
Auckland Ferry Terminal
‪11 min walk‬
Auckland (AKL-Auckland Intl.)
‪27 min drive‬

Room options

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Renovated in 2013

Blackout curtains

28 sq m
City view
Sleeps 3
1 King Bed

65-inch Smart TV with satellite channels, pay films

Grand Deluxe Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Separate bedroom

56 sq m
City view
Sleeps 3
1 King Bed

Grand Harbour View King Room | City view

Grand Harbour View King Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Renovated in 2013

Blackout curtains

28 sq m
Harbour view
Sleeps 3
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Blackout curtains

Bathrobes

28 sq m
City view
Sleeps 3
1 King Bed

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Blackout curtains

Bathrobes

28 sq m
Harbour view
Sleeps 3
1 King Bed

Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Blackout curtains

Bathrobes

28 sq m
City view
Sleeps 4
2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Blackout curtains

Bathrobes

28 sq m
City view
Sleeps 3
1 King Bed

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Separate bedroom

56 sq m
Harbour view
Sleeps 3
1 King Bed

Grand Opulence Suite

Grand Opulence Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Private bathroom

Separate bath and shower

116 sq m
Harbour view
Sleeps 3
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Blackout curtains

Bathrobes

28 sq m
City view
Sleeps 4
2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Accessible Grand Room

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

Sleeps 3
2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room With Harbour View

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Suite

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room With Harbour View

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

Sleeps 3
2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Suite

Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Opulence Suite

Sleeps 2
1 King Bed

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Exterior

Pullman Auckland Airport

Auckland Airport

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

20 Apr - 21 Apr

About the area

Auckland

A luxury stay in the heart of Auckland awaits you at The Grand by SkyCity. Within steps you'll find SkyCity Casino and Sky Tower. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. Enjoy the indoor swimming pool, gym and sauna. Other amenities include a casino, free Wi-Fi in public areas and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include University of Auckland and Princes Wharf.

What's nearby

Sky Tower - 1 min walk - 0.1 km
SkyCity Casino - 2 min walk - 0.2 km
University of Auckland - 9 min walk - 0.8 km
Princes Wharf - 11 min walk - 1.0 km
Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

Auckland Britomart Station - 12 min walk
Gaunt Street Tram Stop - 12 min walk
Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

‪Aria Restaurant - ‬3 min walk
‪Andy's Burgers & Bar - ‬1 min walk
‪The Glass Goose - ‬1 min walk
‪Federal Delicatessen - ‬1 min walk
‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and full-service spa

The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

312 guestrooms or units

17 levels

11 dining venues

4 bars or lounges

Built in 2004

Casino

Childcare (surcharge)

Business centre (24 hours)

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Concierge

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

1 conference room

The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Similar properties

Exterior

Spa
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

13 Apr - 14 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Parking on site (NZD 35 per night)
Valet parking on site (NZD 60 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
11 restaurants
4 bars/lounges

Restaurants on site

Cassia
Depot
Huami
MASU
The Sugar Club

Things to do

Casino
Full-service spa
Gym
Indoor pool
Sauna
Steam room

Family friendly

In-room babysitting
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop

Business services

24-hour business centre
Meeting room

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom

Entertainment

65-inch smart TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

More

Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for NZD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately NZD 45 per person
Self-parking fee: NZD 35 per night
Valet parking fee: NZD 60 per night
Rollaway bed fee: NZD 60.0 per day
Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity

Grand Skycity

Grand Skycity Hotel

Hotel Skycity

Skycity Grand

Skycity Grand Auckland

Skycity Grand Hotel

Skycity Grand Hotel Auckland

Skycity Hotel

Skycity Hotel Grand

Skycity Grand Auckland

SKYCITY Grand Hotel Auckland, New Zealand

Hotel Skycity Grand

SKYCITY Grand Hotel Auckland

SkyCity Grand Hotel

The Grand by SkyCity Hotel

The Grand by SkyCity Auckland

The Grand by SkyCity Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand by SkyCity?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 13 Apr 2025 start from AU$228.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand by SkyCity?

Yep, The Grand by SkyCity has a self car park for NZD 35 per night.

Are there any beaches close to The Grand by SkyCity?

The closest beach to The Grand by SkyCity is Takapuna Beach (6.8 km).

Is there a spa on site at The Grand by SkyCity?

Yep, East Day Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Grand by SkyCity have a pool?

The Grand by SkyCity has an indoor pool.

What luxury perks are available at The Grand by SkyCity?

The Grand by SkyCity features a full-service spa, an indoor pool and 11 restaurants.

What makes The Grand by SkyCity a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Grand by SkyCity.

Is The Grand by SkyCity family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Grand by SkyCity is a hit with families.

Does The Grand by SkyCity serve breakfast?

Yeah, our guests are hooked on the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Grand by SkyCity?

No, The Grand by SkyCity does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand by SkyCity?

Yep, The Grand by SkyCity has 11 restaurants.

What time are check-in & check-out at The Grand by SkyCity?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Grand by SkyCity?

No, pets are not allowed.

The Grand by SkyCity Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Gillian

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great check in , nice and easy with everything. Staff very professional and kind. Rooms was great, definitely staying again next time

Stayed 1 night in Feb 2025

10/10 Excellent

Jan

20 Mar 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2025

6/10 Okay

Leonard

12 Mar 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Feb 2025

6/10 Okay

David

6 Mar 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

GEOFF

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fun area

Stayed 1 night in Jan 2025

10/10 Excellent

Tina

4 Jan 2025

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group

30 Dec 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Reception team needs major retraining

Check in experience was the worst and they forgot to return me my passport. No one called my room to inform me or tried to return it to me when they realised they had it. I had to go down 30 min after I checked in when I discovered it wasn’t with me, to retrieve it for myself. No apology with the “we were going to send it to your room” and no move to get it for me there and then until I said “where is it? Please return it right now”. It was most bizarre behaviour. Also no explanation for why and how much they were swiping my credit card for (I assumed it was for incidentals since I prepaid but I’ve never had a hotel not take the initiative to explain that and tell me how much they are holding). A different person checked me out and there was again no mention that they will cancel the hold on my card when I checked out - until I asked. Again something all other hotels take the initiative to do. All in all, the reception team - the first and last representatives of your hotel that guests interact with - needs some serious retraining. An absolute train wreck of a team that seems incapable of saying anything beyond the bare minimum until asked - perhaps in hope that you’ll leave them alone and not use up too much of their time or energy.

Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience at the Grand

The Grand at SkyCity is centrally located and easy to find, thanks to the Sky Tower. We were able to walk everywhere, and there are plenty of great restaurants nearby, like Depot, Federal Deli, and Cassia. The staff was friendly and courteous, accommodating both an early check-in and a late checkout. They also upgraded us to a deluxe king room. We thoroughly enjoyed our stay and look forward to returning.

Stayed 2 nights in Dec 2024

10/10 Excellent

Jing

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.

Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Travelled with partner

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great rooms, big bathrooms, no real complaints. Need to fix the 3rd elevator but sounded like they were working on it.

Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay in the city

Amazing stay and great service. Rooms are beautiful along with lobby and other common areas. Great location.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with partner

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Valet parking takes all the hassle out of parking. The hotel is in the middle of a variety of food options and only a few minutes from Queen St, Civic Centre, Aotearoa Square.

Stayed 2 nights in Dec 2024

10/10 Excellent

Bikramjeet, Calgary

Travelled with family and small children

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location, lots to do and good vibe.

Stayed 4 nights in Dec 2024

10/10 Excellent

Lene

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and helpful and the facilities were great. Very much enjoyed my stay at the Grand

Stayed 2 nights in Dec 2024

4/10 Poor

Telesia

28 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Pauline

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service and standard of accommodation.

Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Travelled with family, Travelled with group

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, friendly communication and helpful staff. Highly recommend for a stay in Auckland.

10/10 Excellent

SeongDal

27 Dec 2024

Stayed 2 nights in Dec 2024

8/10 Good

Corbin

27 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Parul

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Upscale newly renovated property. Great dining options within walking distance. Excellent service.

Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Travelled with partner

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms and bathrooms, centrally located, clean with a separate sitting area, decent coffee and tea appliances, good sized bathroom and room. No issues so far, would recommend to anyone staying in Auckland.

Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with family and small children

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good staff service at valet and checking out.

Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

27 Dec 2024

Liked: Cleanliness

Breakfast costs $45.00pp which is ridiculously overpriced for what u get. Dining facilities need some revamping.

Stayed 1 night in Dec 2024

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