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Pullman Auckland Hotel & Apartments

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with a full-service spa

Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
The current price is AU$204
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪6 min walk‬
  • Commercial Bay
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | View from room

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | View from room

Superior Room, 1 King Bed (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Private kitchen

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Cordis, Auckland by Langham Hospitality Group

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1119)
The price is AU$198
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Cordis, Auckland by Langham Hospitality Group

About the area

Auckland

A luxury stay in the heart of Auckland awaits you at Pullman Auckland Hotel & Apartments. Within just a 10-minute stroll, you'll find University of Auckland and Queen Street Shopping District. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Luxe Spa at Pullman can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. Tapestry Bar & Terrace is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. Business travelers can take advantage of 16 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include Commercial Bay and Spark Arena.

What's nearby

  • University of Auckland - 1 min walk
  • Queen Street Shopping District - 6 min walk
  • Spark Arena - 10 min walk
  • Auckland Ferry Terminal - 10 min walk
  • Sky Tower - 11 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury Auckland hotel in Auckland Central Business District with a full-service spa
Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 16 meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1968
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Auckland Hotel & Apartments offers 323 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Luxe Spa at Pullman has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (83 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45 for adults and from NZD 22 for children
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

What is the cancellation policy at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on 9 Mar 2025 start from AU$203.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Auckland Hotel & Apartments?

Yep, Pullman Auckland Hotel & Apartments has covered valet parking with in/out privileges for NZD 60 per night.

Are there any beaches close to Pullman Auckland Hotel & Apartments?

The closest beach to Pullman Auckland Hotel & Apartments is Takapuna Beach (6.6 km).

Is there a spa on site at Pullman Auckland Hotel & Apartments?

Yep, Luxe Spa at Pullman is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Pullman Auckland Hotel & Apartments have a pool?

Yep, and guests love it! Pullman Auckland Hotel & Apartments has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Pullman Auckland Hotel & Apartments a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pullman Auckland Hotel & Apartments.

Is Pullman Auckland Hotel & Apartments family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Auckland Hotel & Apartments is a hit with families.

Does Pullman Auckland Hotel & Apartments serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Auckland Hotel & Apartments?

No, Pullman Auckland Hotel & Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Auckland Hotel & Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pullman Auckland Hotel & Apartments?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Auckland Hotel & Apartments?

No, pets are not allowed.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location quiet yet handy to city centre
Stayed 4 nights in Jan 2025

10/10 Excellent

Maree

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here at the Pullman. Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Tabatha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence we stayed in had an amazing view and very large balcony. The pool facilities were lovely and decor throughout the property was beautiful.
Stayed 1 night in Dec 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Stayed 2 nights in Nov 2024

8/10 Good

Katie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff in general were great, really friendly and professional. Unfortunately we found a fake nail in our room and underneath the beds was disgusting - old food, socks, shoes and rubbish. When we brought it up with reception staff they gave us a drinks voucher while they had our whole room cleaned again and gave us a breakfast voucher for the next morning which we really appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Mele

Stayed 1 night in Oct 2024

10/10 Excellent

David J

Stayed 1 night in Oct 2024

6/10 Okay

Roger

Business traveller
Liked: Staff & service, property conditions & facilities
I was disappointed that the unit was not serviced during my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect leisure facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhaoyu

Travelled with group
Perfect stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Room
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness
The swimming pool at 25m is a rarity but nice addition.
Stayed 3 nights in Nov 2024

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Reece

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checkin and checkout very slow. I did the online checkin. Didn’t seem to matter. Hotel needs to improve in this
Stayed 3 nights in Oct 2024

6/10 Okay

Lok Kiu

Business traveller
Liked: Cleanliness
good housekeeping
Stayed 5 nights in Oct 2024

8/10 Good

Jerlyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean
Stayed 1 night in Oct 2024

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived our stay
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Check in staff lovely and friendly. Choose valet parking next time as the Wilson car park below a pain, lift didn’t work and cost more than valet, needed to top up payment multiple times. Lovely hotel, bathroom dated and small. Overall nice for a weekend getaway
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the layout of the lobby. The coffee at the bar was amazing! We weren’t the awards night so the food was exceptional overall good night. Few loose items in the room, towel hanger and grab rail loose. Parking was tricky and expensive especially if you have a little one.
Stayed 1 night in Oct 2024