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Quest on Queen

Aparthotel with a fitness centre, steps from Queen Street Shopping District

Photo gallery for Quest on Queen

Apartment, 1 Bedroom
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Private kitchenette
Apartment, 1 Bedroom | Living area
Property entrance

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Housekeeping
  • Breakfast available
  • Gym
  • Washer
  • Air conditioning
  • Kitchen
The current price is AU$149
includes taxes & fees
4 May - 5 May

Explore the area

Map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪4 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Smart TV
  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3

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Exterior

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About the area

Auckland

This aparthotel places you in the centre of Auckland, within a short 5-minute stroll of Queen Street Shopping District and Commercial Bay. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .You can enjoy Smart televisions with digital channels, and apartment features a balcony, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a hydromassage showerhead and free toiletries. A living room, a TV and free local calls are also available. .This smoke-free aparthotel offers free WiFi in public areas and a fitness centre, and has express check-out. Added amenities include laundry facilities and luggage storage. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. .Places within a short walk of this 3.5-property class Auckland Central Business District aparthotel include Auckland Ferry Terminal and DFS Galleria Auckland.
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What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • Auckland Ferry Terminal - 4 min walk - 0.4 km
  • University of Auckland - 4 min walk - 0.4 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 9 min walk - 0.8 km

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Taco Bell Shortland Street - ‬1 min walk
  • ‪T2 Tea - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪The White Lady - ‬2 min walk
  • ‪St Pierre's Sushi + Bento Bowl - ‬2 min walk

About this property

Quest on Queen

Aparthotel with a fitness centre, steps from Queen Street Shopping District
As a guest of Quest on Queen, you'll find a fitness centre, laundry facilities, and express check-out. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • No smoking on site
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Hindi

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Frequently asked questions

What is the cancellation policy at Quest on Queen?

Quest on Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest on Queen?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Quest on Queen on 4 May 2025 start from AU$149.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Quest on Queen?

The closest beach to Quest on Queen is Takapuna Beach (6.4 km).

Does Quest on Queen have a pool?

No, this aparthotel doesn't have a pool.

Is Quest on Queen family-friendly?

You bet! With amenities such as laundry facilities and cots/infant beds, it's no surprise that Quest on Queen is a winner with our family travellers.

Does Quest on Queen serve breakfast?

Sure does, continental breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quest on Queen?

No, Quest on Queen does not offer an airport shuttle service.

What time are check-in & check-out at Quest on Queen?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Quest on Queen?

No, only service animals are allowed.

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 320 out of 717 reviews
Rating 8 - Good. 277 out of 717 reviews
Rating 6 - Okay. 77 out of 717 reviews
Rating 4 - Poor. 25 out of 717 reviews
Rating 2 - Terrible. 18 out of 717 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

jason

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, room comfort
Good stay in a convenient location
It was good standard and comfortable. It’s located in a busy street so sound might be unavailable at late night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garyth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend
Was a comfortable stay. Great location to the city, food and public transport. Parking in fort street was a couple minutes walk and convenient. Clean and tidy. Balcony was great. Sofa bed was made up ready for the kid, very helpful.
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice quiet hotel. Good staff.
Stayed 1 night in Sep 2024

6/10 Okay

Fiachra

Liked: Cleanliness
Disliked: Room comfort
Loud and soulless rooms
We were disappointed with the accommodation and did not enjoy our stay. Noise is a huge issue in this hotel which has absolutely no insulation or noise dampening whatsoever. You can hear people snore, sneeze, cough speak etc through walls. The building is a mix of residential and hotel and we had a very loud family above us who the hotel could do nothing about When we asked about moving rooms the receptionist said “the other rooms are even worse” … Secondly the room was nothing like the room in the pictures: everything was old, worn and very poorly laid out. No decorations or any attempt to make it a nice space. The kitchenette was the main reason we booked but barely used in the end because it was so poorly equipped; a grand total of 3 knives, forks, spoons plates etc , one large bowl only, tiny frying pan, no hand soap no kitchen towel or oil nothing to clean with after cooking
Stayed 5 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc. Comfortable bed. Only issue is the nearby club which was quite noisy.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Older style property with traditional key entry which was a nice change. Well appointed and comfortable bed. Was a bit noisy at night as I could hear music from a nightclub and when the person in the room next to mine came home at midnight it sounded like someone was coming in to my apartment which was a little alarming.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay again. Noisy on a Saturday night but no big deal
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will stay here again
Stayed 3 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Raewyn

Travelled with family
Will never stay here again even if you paid me! I’ll start with the minor issues and end with the deal breaker. We turned up and there was no bed for our son. Not wanting to ruin our vacation and try and find another hotel we settled for him curled up on the couch. Quest gave us some linen. Don’t assume putting two adults and a 8yr old child into wot ifs search will mean you have the correct amount of beds. Although it is in a handy location unfortunately there is a night club that goes until 3am. Some noise is to be expected however even at 10 floors up it sounds like the DJ is in the room with you. Finally not all of the apartments are owned by quest. I was awoken to two people fighting. Swearing, yelling and slamming doors. I could not get hold of anyone from quest to sort it. Ringing reception went straight to an answer phone. When the fight turned violent with what I felt was people being pushed against the walls etc we rang the police. Whilst in the phone to the police a person was thrown or pushed through a window taking the whole window and aluminium frame out of the wall. Our son was terrified. Still couldn’t get hold of quest. The police then rang my husband to come down and let them into the building. In the morning there was blood in the lift and the receptionist had no idea what had happened. We complained that we should have had someone answer and we shouldn’t have been the person letting police in etc. They refunded 1 night. Beware!
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Good walking distance to vector arena
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, room comfort
Consistently great!
I stay here every time I come to Auckland. Beautiful sized apartment hotel that is clean and modern. The staff is so friendly and helpful. I’m always a fan.
Stayed 3 nights in Jul 2024

6/10 Okay

Penelope

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Anna-Lee

Business traveller
Disliked: Cleanliness
Tired hotel. Due to new road layout, cant drive to hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Delivered On Everything
The hotel is downtown on Queen Street. It is self catering. Everything worked. Smart TV, a big plus. Right by the harbor, close to the Skytower. No issues with check in, check out. Staff was friendly. Easy access to hotel. Any negative, like loud noise, was not their fault. Near supermarkets and many eateries.
Stayed 8 nights in May 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Stayed 1 night in May 2024

10/10 Excellent

Ayden

Liked: Cleanliness, amenities, property conditions & facilities
The space in this property was very comforting for time I stayed and the environment surrounding it was very entertaining. Always out of the building exploring the city, it’s very relaxing coming to an amazing room after a long day.
Stayed 3 nights in Apr 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, room comfort
Amazing as always!
Stayed 5 nights in Apr 2024