6/10 Okay
ROBERT
Travelled with family
30 July 2024
Liked: Cleanliness
Disliked: Staff & service
there was no staff for the evening and overnight hours. The bed had no blanket, just a sheet and a paper-thin coverlet. I was unable to contact any staff to get a blanket so I spent a cold, uncomfortable night. The room phone had no directions on how to operate it so, even thought it was blinking when we entered, we could never figure out what the message might have been. When we arrived, in the pouring rain. there was nobody to check in with. Our keys were left in an unsecured box that anybody had access to. We got soaked getting to our 2nd floor room and there was no elevator nor baggage carts to transport our baggage to the room.When we left the last morning, during office hours, the office was locked. My wife's keycard stopped working at one point and she was locked out of the building (and she did not have a phone to call me).
ROBERT
Stayed 3 nights in Jul 2024