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Sheraton Austin Georgetown Hotel & Conference Center

4.0 star property
Hotel with a 24-hour fitness centre, near Mel's Lone Star Lanes

Photo gallery for Sheraton Austin Georgetown Hotel & Conference Center

Meeting facility
Lobby
Lobby lounge
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
The current price is AU$260
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1101 Woodlawn Avenue, Georgetown, TX, 78628
  • Blue Hole
    ‪4 min drive‬
  • Southwestern University
    ‪4 min drive‬
  • Inner Space Cavern
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪38 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Pool View

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

43-inch LED TV with satellite channels, TV

Club Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner

43-inch LED TV with satellite channels, TV

Executive Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

43-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
Sofa bed
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner

43-inch LED TV with satellite channels, TV

Executive Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
Sofa bed
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Georgetown

At Sheraton Austin Georgetown Hotel & Conference Center you'll be 2.3 km (1.4 mi) from Mel's Lone Star Lanes and 3 km (1.9 mi) from Blue Hole. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Brix and Ale, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Jack's Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym and pool loungers as well as access to free bike hire and hiking/biking trails. 26672 square feet (2478 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Georgetown hotel, you'll be 3.1 km (1.9 mi) from The Williamson Museum and 3.1 km (1.9 mi) from Georgetown Winery.

What's nearby

  • San Gabriel River - 17 min walk - 1.4 km
  • Mel's Lone Star Lanes - 3 min drive - 2.4 km
  • Blue Hole - 4 min drive - 3.1 km
  • Southwestern University - 4 min drive - 3.9 km
  • Inner Space Cavern - 4 min drive - 5.1 km

Getting around

  • Taylor Station - 28 min drive
  • Austin-Bergstrom International Airport (AUS) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Dairy Queen - ‬16 min walk

About this property

Sheraton Austin Georgetown Hotel & Conference Center

Hotel with a 24-hour fitness centre, near Mel's Lone Star Lanes
Sheraton Austin Georgetown Hotel & Conference Center offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 18 meeting rooms. Event space at this hotel measures 26672 square feet (2478 square metres) and includes a conference centre. The business-friendly Sheraton Austin Georgetown Hotel & Conference Center also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 4-star Georgetown hotel is smoke free.

  • 222 guestrooms or units
  • 7 levels
  • 26672 sq ft of conference space
  • 2478 sq. m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Austin Georgetown Hotel & Conference Center offers 222 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 43-inch LED televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Georgetown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brix and Ale
  • Jack's Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (26,672 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (43 centimetre high)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 29 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Georgetown Texas Hotel
Sheraton Georgetown Texas
Sheraton Austin Georgetown Hotel
Sheraton Austin Georgetown
Sheraton Georgetown Texas Hotel Conference Center
Sheraton Austin Georgetown Hotel & Conference Center Hotel
Sheraton Austin Georgetown Hotel & Conference Center Georgetown

Frequently asked questions

What is the cancellation policy at Sheraton Austin Georgetown Hotel & Conference Center?

Sheraton Austin Georgetown Hotel & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Austin Georgetown Hotel & Conference Center?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Austin Georgetown Hotel & Conference Center on 20 Apr 2025 start from AU$258.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Austin Georgetown Hotel & Conference Center?

Yep, Sheraton Austin Georgetown Hotel & Conference Center has a self car park for USD 10.00 per night.

Does Sheraton Austin Georgetown Hotel & Conference Center have a pool?

Sheraton Austin Georgetown Hotel & Conference Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What makes Sheraton Austin Georgetown Hotel & Conference Center a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Austin Georgetown Hotel & Conference Center.

Does Sheraton Austin Georgetown Hotel & Conference Center serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Austin Georgetown Hotel & Conference Center?

No, Sheraton Austin Georgetown Hotel & Conference Center does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Austin Georgetown Hotel & Conference Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Austin Georgetown Hotel & Conference Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Austin Georgetown Hotel & Conference Center?

Cats and dogs are welcome at Sheraton Austin Georgetown Hotel & Conference Center, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 13 kg per pet.

Sheraton Austin Georgetown Hotel & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 892 reviews
Rating 8 - Good. 148 out of 892 reviews
Rating 6 - Okay. 46 out of 892 reviews
Rating 4 - Poor. 23 out of 892 reviews
Rating 2 - Terrible. 16 out of 892 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Stayed 1 night in Dec 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and welcoming staff
This hotel is our favorite place to stay when visiting family in Georgetown, TX. Great location near shops, good restaurant and bar and nice cozy and clean rooms. Staff is very welcoming and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jing, Indianapolis

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Darryl

Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everyone was so nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hair on the comforter so we just folded it down and used my own sheet & blanket. One of the glasses in the restroom was already used. Only one wash cloth was provided.
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this Sheraton several times and I would highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
My stay was short but sweet. The room was amazing with plenty of room. I will definitely be staying again when visiting our grandchildren
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great services just wish they had better pillows
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirt David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the bed was extremely comfortable. The atmosphere was amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
We had generally an excellent experience there. The one area for improvement is the club level. The food and drink offerings were measly at best. Some complimentary wine or beer and more than just granola bars and pretzels etc would be welcome. And also, the breakfast provided was essentially the same thing that is offered at a very low budget hotel. I was disappointed with that as well. I did not get my money's worth for my club level room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

LaChelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was gorgeous! Cleaning people did not understand a requesr for extra towels and I spoke Spanish to them! She never brought them and I had to go downstairs to get them myself.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Lauren

The property was beautiful and clean and the staff at check in was helpful and friendly. I was unhappy that I let the staff at checkout know that the shower was ice cold that morning and they had no reply other than “We’ll let maintenance know.” No apology, nothing for the fact that I had to take an ice cold shower that day.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better
This is one of our favorite hotels when we’re passing through the Austin area. Overall, it’s a lovely property. Our stay last night though wasn’t the best. Upon check-in, we were assigned a room that appeared to still be occupied, or at least had not been cleaned. We headed back to the check-in desk and were given another room, but it was late and an inconvenience. The new room was nice, but we could not get the temperature regulated, so didn’t sleep well as it was too warm. The bathroom floor was sticky and water spots on the shower fixtures. We still really like this hotel, just didn’t have a 5 star experience this stay.
Stayed 1 night in Nov 2024