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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel in Banner Elk with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Lobby
Lobby
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Lees-McRae College
    11 min walk
  • Banner House Museum
    18 min walk
  • Sugar Creek Gem Mine
    2 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
Graystone Lodge, Ascend Hotel Collection
Pool
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4.7 out of 5, Exceptional, (686)
The price is AU$374
for 1 night
includes taxes & fees
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About the area

Banner Elk

At Best Western Mountain Lodge at Banner Elk you'll be within a 20-minute stroll of Lees-McRae College and Banner House Museum. Highlights at this hotel include free daily breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a business centre and concierge services. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Banner Elk hotel include Sugar Mountain Resort and Beech Mountain Resort.

What's nearby

  • Lees-McRae College - 11 min walk
  • Sugar Mountain Resort - 5 min drive
  • Land of Oz - 12 min drive
  • Beech Mountain Resort - 14 min drive
  • Hawksnest Tubing Park - 17 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Bar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and fitness centre
Best Western Mountain Lodge at Banner Elk offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. Best Western Mountain Lodge at Banner Elk also features a vending machine, a garden, and concierge services. Self parking is free.

This Banner Elk hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 3600 sq ft of conference space
  • 324 sq. m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 29 May and close on 05 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Is parking available at Best Western Mountain Lodge at Banner Elk?

Yep, Best Western Mountain Lodge at Banner Elk has a free self car park.

Does Best Western Mountain Lodge at Banner Elk have a pool?

Best Western Mountain Lodge at Banner Elk has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May 29 to September 05).

Does Best Western Mountain Lodge at Banner Elk serve breakfast?

You bet, travelers highly rate the free full brekkie here! Offered daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Mountain Lodge at Banner Elk?

No, Best Western Mountain Lodge at Banner Elk does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Mountain Lodge at Banner Elk?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with partner
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Lovely spot. Carpet could be cleaned and could use a paint touch up. Staff very nice. Room very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
No problems. Great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Staff & service
People were nice
Stayed 1 night in Jun 2024

2/10 Terrible

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet heavily worn with large wrinkles in it, uncomfortable bed that sloped toward head of bed, thermostat display unreadable so no ability to control room temperature, no elevator to upper floors so had to stay on main level, window curtain torn and dirty. Will not return to this property.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Located near the golf courses we were scheduled to play. Room was clean and everything in the room worked.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to our activities. Staff was very friendly, helpful and personable.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Adisleidy

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and the room was spotless! Love all the outdoor landscaping and the hotel is in a great location! Can't wait to come back!
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, dated rooms. We saw a roach within minutes of entering our room. WiFi worked intermittently and required connecting in the lobby before returning to our room (as suggested by the staff). Rooms were very cluttered with extra furniture leaving very little space. The staff were very helpful, kind and responsive . Breakfast was nice. Adequate options, even a few offerings for gluten or dairy sensitive persons.
Stayed 2 nights in Jul 2024

4/10 Poor

John, Davie

Liked: Staff & service
Disliked: Property conditions & facilities
Old property that needs full renovation or tear down. Breakfast was terrible. Cheapest utensils they could buy. The staff is very very friendly and best part of this hotel. Flowers outside are nice. Otherwise, too expensive for such an old facility.
Stayed 1 night in Jul 2024

10/10 Excellent

HARVEY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Dog friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service
This motel is fine I guess. This was the only one that had availability. Nothing really particularly wrong except that this should be about $80 per night, but because of what is essentially surge pricing, I had to pay $225 for the night. Absolutely not worth the price!
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Only issue was it said there was a pool but it was under construction.
Stayed 2 nights in Jul 2024

8/10 Good

kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, amenities
Quiet clean nice staff great location just 11 miles from McRae peak restaurants supermarket…great for the hikers runners
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy mature building. Pool was being redone
Stayed 1 night in Jun 2024

6/10 Okay

Aaron, elkton

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was non functional and under repairs was not let known this before booking or during time till reservation. That was the only reason I booked this hotel
Stayed 2 nights in Jun 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and so polite. It is an outdated hotel but was clean. I would stay here again. They were working on the pool so I have no comments on that but it was close enough to downtown banner elk without being in downtown traffic. Food lion was just up the road
Stayed 3 nights in Jun 2024