Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Centennial Room (2 Queen)
Lunch, dinner, brunch served; American cuisine
Exterior
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available
The price is AU$212
includes taxes & fees
20 Jan - 21 Jan

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

Centennial Room (1 King)

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Bathrobes
Hairdryer
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(114 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Shower/bath combination
Bathrobes
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room (Heritage)

8.8 out of 10
Excellent
(108 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room Selected at Check In

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Bathrobes
Hairdryer
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Similar properties

About the area

Banff

Mount Royal Hotel puts you in the heart of Banff, within steps of Canada House Gallery and Banff Legacy Trail. Highlights at this ski hotel include 2 hot tubs, a restaurant and a bar/lounge. .The restaurant, Brazen, serves American cuisine and is open for brunch, lunch and dinner. The Cascade Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Downtown District hotel include Banff National Park and Upper Hot Springs.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 3 levels
  • Built in 1908
  • Terrace on the roof
  • Ski equipment storage
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 5 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

What is the cancellation policy at Mount Royal Hotel?

Mount Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Royal Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on 20 Jan 2025 start from AU$209.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Royal Hotel?

Yep, Mount Royal Hotel has an uncovered self car park for CAD 5 per night. Onsite parking is limited.

Is Mount Royal Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mount Royal Hotel is a hit with families.

Does Mount Royal Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Mount Royal Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 10:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Mount Royal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Royal Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Mount Royal Hotel?

No, only service animals are allowed.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 843 out of 1324 reviews" "
Rating 8 - Good. 320 out of 1324 reviews" "
Rating 6 - Okay. 107 out of 1324 reviews" "
Rating 4 - Poor. 33 out of 1324 reviews" "
Rating 2 - Terrible. 21 out of 1324 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Stayed 4 nights in Oct 2024

8/10 Good

Natasha

Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of everything
Fabulous hotel in the center of everything. Hot tubs were a lovely touch, would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. The location is perfect as it’s on the main street of downtown Banff and you can walk everywhere. The only little negatives is that there are a few stairs in the middle of the hallway so we couldn’t use luggage cart all the way to our room. We had a lot of luggage and we had to bring it down the stairs and do multiple trips to the room. The room was quite small and the tv was on the side of the bed instead of in front. It was not a big deal but inconvenient. Would stay there again on my next trip to Banff though. Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Banff
Stayed 1 night in Oct 2024

8/10 Good

Matthew J, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have seen people complain about having to walk a far distance to their rooms inside the hotel. Give me a break. Is it wonky? Yes! But it’s a room you rent for a few days. Deal with it. Perfect spot. Right in the end of busy Banff. Everything is walkable. Clean. Super friendly staff. When I come back In the spring I’ll be staying here.
Stayed 4 nights in Oct 2024

4/10 Poor

Katie

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The location of this hotel is great. The people at the front desk are outstanding, however, everything else? Horrid. The pillows are much smaller than a standard pillow, we had two robes in our room, one of which was old and disgusting. The fridge was clicking all night and kept us up, the walls were paper thin and we could actually hear what the people next to us were saying, there was mold in the shower and the water pressure in the shower was horrible. The hot tub hours are very strange, 10-10 so little time to actually use it if you’re only staying for one night and actually want to go around Banff too. The King room is also horribly small, hardly enough room to walk around if you’re sharing the room with one other person. The parking situation is god awful. You pay $5 a night for parking, they have MAYBE 40 parking spots for the whole hotel, so not nearly enough. If you don’t get a spot with the hotel, well, may the odds be ever in your favour. Park a mile away and pay for parking with the town of Banff. Horrible design and very poorly thought out. Would I ever stay here again? Absolutely not. Go somewhere else, we took a chance on Mount Royal instead of going to other hotels that we know we love, and it was a mistake.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Friendly staff. Nice clean room. I gave 5 star in every area because it was. I would definitely here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine, Terre Haute

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay any where else while visit Banff! Location! Location!! Location!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible in downtown Banff. And most important for us, was that it is near the bus station, and pick-up points for travel tours. Furthermore, it was in the heart of downtown Banff where it closeby restaurants and shops.
Stayed 3 nights in Oct 2024

8/10 Good

Hui

Stayed 3 nights in Oct 2024

6/10 Okay

Kathryn

Travelled with partner
Disliked: Property conditions & facilities
Hotel looks great from the outside and in an excellent location. Onsite restaurant Brazen was very good. Our room however was very small and tired. Lighting poor or burned out, toilet spewed water upon flushing. Not quite dirty but not quite clean and seemingly the room furthest away and most inconvenient to get to with long hallways and stairs. U get what u pay for I guess.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Great stay, highly recommend!
Amazing experience, room was as advertised, location was A++, hot tubs were so lovely!
Stayed 4 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay
Excellent location, easy parking (we stayed on a Sunday night), friendly staff, comfortable and clean room that comes with all necessities
Stayed 1 night in Oct 2024

10/10 Excellent

Regina Tangilag, New Westminster

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and cleanliness is their top priority. A trusted place and stress free to stay! They refresh the room every day. The natural handmade local soap, coffee maker, air conditioner, heater, huge space, nice beds, the hot tub, Jacuzzi,the view outside, easy parking, they have the best restaurant. The robes, and most of all the staffs are kind and friendly. It’s worth of what we paid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Not fancy but exactly as advertised and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before and it far exceeded expectations. Location is perfect, rooms are very quiet and the bed was comfortable. They have top notch supplies as well in the room and the hot tubs and lounge are a perfect way to end an evening.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is the parking, not enough.
Stayed 2 nights in Sep 2024

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maneesh

Stayed 4 nights in Aug 2024

10/10 Excellent

Olivia, Tallahassee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for everything. Great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lee Shin

Stayed 1 night in Aug 2024

6/10 Okay

Shailav

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024