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Hyatt Regency Bangkok Suvarnabhumi Airport

4.5 star property
Luxury Bang Phli hotel in Nong Prue with 4 restaurants

Photo gallery for Hyatt Regency Bangkok Suvarnabhumi Airport

Property amenity
Exterior
Sports facility
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$334
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue, Bang Phli, Samut Prakan, 10540
  • The Paseo Mall
    ‪9 min drive‬
  • Airport Market
    ‪9 min drive‬
  • Robinson Lifestyle Mall
    ‪9 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪13 min walk‬

Room options

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Club Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Club Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

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Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)

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  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (1799)
The price is AU$153
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About the area

Bang Phli

A luxury stay in Bang Phli awaits you at Hyatt Regency Bangkok Suvarnabhumi Airport. You'll be 19.5 km (12.1 mi) from Samitivej Srinakarin Hospital and 20.4 km (12.7 mi) from Siam Park City. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Golden Village, serves Chinese cuisine and is open for lunch and dinner. Touchdown is the hotel's own sports bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 8762 square feet (814 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 4:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Nong Prue hotel include Rajamangala National Stadium and Mega Bangna.

What's nearby

  • The Paseo Mall - 9 min drive
  • Robinson Lifestyle Mall - 9 min drive
  • King Mongkut's Institute of Technology Ladkrabang - 14 min drive
  • Rajamangala National Stadium - 18 min drive
  • Mega Bangna - 18 min drive

Getting around

  • Suvarnabhumi Airport Station - 3 min walk
  • Si Kritha Station - 15 min drive
  • Suvarnabhumi International Airport (BKK) - 5 min drive

Restaurants

  • ‪S&P - ‬13 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬13 min walk
  • ‪Meeting Point - ‬13 min walk
  • ‪Chinatown - ‬13 min walk
  • ‪My Brew - ‬17 min walk

About this property

Hyatt Regency Bangkok Suvarnabhumi Airport

Luxury Bang Phli hotel in Nong Prue with 4 restaurants
Hyatt Regency Bangkok Suvarnabhumi Airport offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8762 square feet (814 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Hyatt Regency Bangkok Suvarnabhumi Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bang Phli hotel.

  • 612 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 8762 sq ft of conference space
  • 814 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Regency Bangkok Suvarnabhumi Airport offers 612 accommodations with minibars and a safe. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 4:00 AM to 10:30 AM for a fee: THB 750 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Golden Village
  • Kinsen
  • Sala Thai
  • The Square
  • Touchdown

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before midnight
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.
Children 15 and under receive daily breakfast and 1 rollaway bed for no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1532.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 750 per person
  • Rollaway bed fee: THB 1532.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Hotel Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Suvarnabhumi Airport Novotel
Novotel Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli
Novotel Bangkok Suvarnabhumi Airport Bang Phli
Hotel Novotel Bangkok Suvarnabhumi Airport Bang Phli
Bang Phli Novotel Bangkok Suvarnabhumi Airport Hotel
Novotel Bangkok Suvarnabhumi Airport Hotel
Hotel Novotel Bangkok Suvarnabhumi Airport
Novotel Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi

Frequently asked questions

What is the cancellation policy at Hyatt Regency Bangkok Suvarnabhumi Airport?

Hyatt Regency Bangkok Suvarnabhumi Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Bangkok Suvarnabhumi Airport?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Bangkok Suvarnabhumi Airport on 28 Feb 2025 start from AU$333.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Bangkok Suvarnabhumi Airport?

Yep, Hyatt Regency Bangkok Suvarnabhumi Airport has a free self car park.

Is there a spa on site at Hyatt Regency Bangkok Suvarnabhumi Airport?

Yep, there is an onsite spa at Hyatt Regency Bangkok Suvarnabhumi Airport. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hyatt Regency Bangkok Suvarnabhumi Airport have a pool?

Yep, and guests love it! Hyatt Regency Bangkok Suvarnabhumi Airport has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Bangkok Suvarnabhumi Airport?

Hyatt Regency Bangkok Suvarnabhumi Airport features a full-service spa, an outdoor pool and 4 restaurants.

What makes Hyatt Regency Bangkok Suvarnabhumi Airport a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Bangkok Suvarnabhumi Airport.

Is Hyatt Regency Bangkok Suvarnabhumi Airport family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Bangkok Suvarnabhumi Airport is a hit with families.

Does Hyatt Regency Bangkok Suvarnabhumi Airport serve breakfast?

Yeah, travelers adore the buffet brekkie here! Served daily from 4:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Regency Bangkok Suvarnabhumi Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hyatt Regency Bangkok Suvarnabhumi Airport?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Bangkok Suvarnabhumi Airport?

Check-in begins at midnight. Check-out time is midnight.

Are pets allowed at Hyatt Regency Bangkok Suvarnabhumi Airport?

No, pets are not allowed.

Hyatt Regency Bangkok Suvarnabhumi Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1385 out of 2370 reviews
Rating 8 - Good. 574 out of 2370 reviews
Rating 6 - Okay. 209 out of 2370 reviews
Rating 4 - Poor. 113 out of 2370 reviews
Rating 2 - Terrible. 89 out of 2370 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Duangjai

Stayed 1 night in Sep 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Pool gym and spa are excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Burt, Bellaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but worth it if you need to stay right at the airport. Easy to walk directly to airport without need to take shuttle but a shuttle is also available if walking is difficult for you.
Stayed 1 night in Oct 2024

4/10 Poor

Bjorn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Travelled with group
Disliked: Room comfort
Convince from airport that all
Short stay and not for the value
Stayed 1 night in Nov 2024

10/10 Excellent

Priya

Stayed 1 night in Nov 2024

10/10 Excellent

Maria, iriga city

Business traveller
Liked: Amenities
coveniently located near the airport and there is a free shittle every 10 minutes to take you there
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arriving at 12 midnight with the goal of getting 5 hours of sleep before my flight out at 8 am, I experienced slow, inept check in. At one point, the woman said I would need to wait an hour or two for a room. I told her to try again and she miraculously found a room for me. The shuttle van drivers are all wonderful and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Kristine

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a quick overnight stay waiting for our international flight. Great service!
Stayed 1 night in Nov 2024

8/10 Good

Kirsten, Foster City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and super easy to get in and out of the airport. The shuttle was awesome, also could have walked.
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb - convenient, friendly, overall excellent
Incredibly convenient - choice of walking or airport shuttle from the Bangkok airport. Staff is clearly used to catering to travelers, check in/out is seamless, dining options are open early and late, and room service food is good. I stayed here both at the beginning and the end of a longer trip, and will stay here any time I have to travel through Bangkok airport in the future!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for layovers.Staff is lovely, Amenities great. AND you can check in and then get 24 hours from check in!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Travelled with group
So con isn’t to the airport and the staff checked us in efficiently.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice! The beds were comfy. The pool area was also really pretty. Nice way to go get some sun and go for a swim before a long journey back home
Stayed 1 night in Nov 2024

2/10 Terrible

Martin, Los Angeles

Disliked: Staff & service
I had a pre-paid reservation. i did the pre-check in before leaving home, which was told to me would speed my check in. Due to the time of my flights arrival, I was scheduled to arrive at 1:00am, so I phoned the hotel from Los Angeles to confirm my flight arrival time to insure my room would be available. I was assured check in was 24 hours per day and all was well. Upon arrival I announced my reservation and was told there were no rooms available and but i could wait in the closed restaurant until a room became available. i inquired how long that would be and was told 1-3 hours. I have traveled to over 35 countries and stayed in hotels all over the world and i have never had anything like this experience. What is the point of making a reservation, if the hotel obviously operates on a first come first serve basis. After traveling for 30 hours, with a triple guaranteed reservation, I am told, at 1:00am to wait 3 hours for my room. I asked, if it was a joke. Again, what is the point of taking reservations when they mean nothing. The entire experience would be a nightmare if it was not the most egregious, awful hotel experience i have ever had. DO NOT STAY IN THIS HOTEL!
Stayed 1 night in Nov 2024

10/10 Excellent

Mamo

Stayed 1 night in Oct 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A lovely hotel and convenient for next day air flights. Very nice pool area. Given its location within the airport, not a lot of dining other than that provided by hotel but as expected. Room was a bit tired looking - beat up walls and furniture, but clean and comfortable bed. Not sure if there was some other purpose for the guys directing elevator traffic - it felt odd for them to show us the open elevator every time we came up or down…a bit overkill.
Stayed 2 nights in Nov 2024

4/10 Poor

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service and overpriced
I called the hotel days in advance to switch the room type (room was mistakenly booked as twin) from twin to king, I was told on the phone the switch had been made. But when I got to the hotel I ended up with a twin (I was traveling alone). Room service (which included beers) was delivered without a bottle opener and there were none in the room, I had to waste time looking for one and ask multiple times for one , by that time the food was cold. Rooms are not soundproof and it's hard to sleep with the noise coming from the other rooms with people getting up at all kinds of time given it's an airport hotel. But beds are very comfy, the food is very good. But everything including the cost of the room itself is way overpriced for what you get. Of course having to walk only a few minutes indoors to go to the airport is convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Thura

Stayed 1 night in Jul 2024

4/10 Poor

Marilyn

This hotel is convenient as it’s attached to the airport. However, the rooms are dated and in need up an update. Hallway carpets are filthy. Rooms are a very long way from the elevators. Luggage has to be pulled along a think carpet and a long way the beds were just ok I would say ‘ broken in’ I would t stay here again even for an overnight
Stayed 1 night in Nov 2024

10/10 Excellent

Cecile

Stayed 1 night in Nov 2024

4/10 Poor

Manuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024