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Mövenpick Hotel Sukhumvit 15 Bangkok

5.0 star property
Luxury hotel with free valet parking and free local area shuttle

Photo gallery for Mövenpick Hotel Sukhumvit 15 Bangkok

Poolside bar
Rooftop terrace
Building design
Front of property - evening/night
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included
The current price is AU$158
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
47 Sukhumvit 15, Klongtoey Nua, Wattana, Bangkok, 10110
  • Terminal 21 Shopping Mall
    ‪12 min walk‬
  • Bumrungrad Hospital
    ‪13 min walk‬
  • Nana Square
    ‪14 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

City view

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with 1 Sofa Bed or 1 Extra Bed

Family Room, 1 King Bed with 1 Sofa Bed or 1 Extra Bed

Family Room, 1 King Bed with 1 Sofa Bed or 1 Extra Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Sofa bed - single
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1373)
The price is AU$125
for 1 room
includes taxes & fees
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About the area

Bangkok

A luxury stay in the heart of Bangkok awaits you at Mövenpick Hotel Sukhumvit 15 Bangkok. Within a 30-minute stroll, you'll find Terminal 21 Shopping Mall and Central Embassy. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include deep-tissue massages and Thai massages. The restaurant, Lelawadee, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Rainforest is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, limo/town car service, and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Sukhumvit hotel, you'll be 2.1 km (1.3 mi) from EmQuartier and 3 km (1.8 mi) from Pratunam Market.

What's nearby

  • Terminal 21 Shopping Mall - 12 min walk - 1.0 km
  • EmQuartier - 3 min drive - 2.1 km
  • Siam Paragon Mall - 4 min drive - 4.1 km
  • Pratunam Market - 5 min drive - 4.5 km
  • MBK Center - 5 min drive - 5.0 km

Getting around

  • Sukhumvit Station - 9 min walk
  • Asok Railway Station - 16 min walk
  • Suvarnabhumi International Airport (BKK) - 34 min drive

Restaurants

  • ‪Sportsman bar and restaurant - ‬8 min walk
  • ‪Izakaya Konoji - ‬3 min walk
  • ‪Pastel Bangkok - ‬9 min walk
  • ‪Kbbq Sukhumvit Sukhumvit - ‬6 min walk
  • ‪Beyond Bread - ‬4 min walk

About this property

Mövenpick Hotel Sukhumvit 15 Bangkok

Luxury hotel with free valet parking and free local area shuttle
Mövenpick Hotel Sukhumvit 15 Bangkok offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms, coworking spaces, and limo/town car service are available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Mövenpick Hotel Sukhumvit 15 Bangkok. You'll have access to the health club at a partner property. An area shuttle within 650 metres and A shopping centre shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 363 guestrooms or units
  • 8 levels
  • 3 buildings
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mövenpick Hotel Sukhumvit 15 Bangkok offers 363 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Thai massages.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 650 metres
  • Area shuttle
  • Train station pick-up shuttle (surcharge) from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lelawadee
  • Rainforest

Things to do

  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Deep-tissue massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: THB 1200
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount equivalent to 1-night stay at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Sukhumvit 15 Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1200 (subject to availability)
  • Late check-out fee: THB 1200 (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gm Apartment
Gm Serviced
Gm Serviced Apartment Bangkok
Gm Serviced Bangkok
Movenpick Hotel Sukhumvit 15 Bangkok
Movenpick Hotel 15
Movenpick Sukhumvit 15 Bangkok
Movenpick 15
Mövenpick Hotel 15
Mövenpick 15

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Sukhumvit 15 Bangkok?

Mövenpick Hotel Sukhumvit 15 Bangkok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Sukhumvit 15 Bangkok?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Sukhumvit 15 Bangkok on 9 Mar 2025 start from AU$157.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Sukhumvit 15 Bangkok?

Yep, Mövenpick Hotel Sukhumvit 15 Bangkok has a free self car park and free valet parking.

Is there a spa on site at Mövenpick Hotel Sukhumvit 15 Bangkok?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Mövenpick Hotel Sukhumvit 15 Bangkok have a pool?

Mövenpick Hotel Sukhumvit 15 Bangkok has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What makes Mövenpick Hotel Sukhumvit 15 Bangkok a romantic place to stay?

Al fresco dining and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Sukhumvit 15 Bangkok.

Is Mövenpick Hotel Sukhumvit 15 Bangkok family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Sukhumvit 15 Bangkok is a hit with families.

Does Mövenpick Hotel Sukhumvit 15 Bangkok serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel Sukhumvit 15 Bangkok?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mövenpick Hotel Sukhumvit 15 Bangkok?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Sukhumvit 15 Bangkok?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Sukhumvit 15 Bangkok?

No, pets and service animals are not allowed.

Mövenpick Hotel Sukhumvit 15 Bangkok Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Movenpic
Overall, hotel condition is good, but its location is ambiguous in case of traffic, noise. The hospitality was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sam

Stayed 8 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and good location
Great stay, friendly staff and breakfast was good. Location is also good as it’s close to the hustle but in a slightly more private area. Slightly annoying to get to my room That I have to go through the hotel to walk to another building but not that big of a deal.
Stayed 7 nights in Nov 2024

10/10 Excellent

TOMIYASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Y

Stayed 4 nights in Nov 2024

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better to have window
Need to have window for fresh air
Stayed 5 nights in Nov 2024

8/10 Good

Sachindra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Excellent Staff
Stayed 4 nights in Oct 2024

8/10 Good

Viona

Stayed 2 nights in Oct 2024

6/10 Okay

WAI MING ARION

Liked: Cleanliness, room comfort
WF1556
I was in executive floor. The staff r friendly but not v professional. First they left out my passport n i hv to call them to return to me. I asked if there is any drink i can hv right now but they seem dun understand. Then they showed me to the room but there is no minibar. They said if i want any softdrink i hv go bk to the lounge, which is 2 blocks away. Sigh...hving said that he did manage to bring for me. Thanks. They said luggage will be in ur room in 15mins...i was a bit shock y they r not in my room when i got the room key, given the luggages were left to them abt 8 hrs ago. OK fine. But no lugguage arrived after abt 30mins still. I hv to call to the front desk n asked for them. The staff told me he waa not informed by the executive floor staff. Honestly they shd be trained better. Executive floor with less trained staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Julia

Stayed 1 night in Sep 2024

6/10 Okay

Jesse

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Liked: Room comfort
Disliked: Cleanliness
Not up to Movenpick standards
Noise insulation is not good you can hear people in other rooms coughing, sneezing etc Property seems old & jaded, my fridge hadn't been cleaned out so I had last guests stuff in there, not very reassuring on cleanliness.
Stayed 1 night in Sep 2024

8/10 Good

Hiten

Stayed 4 nights in Aug 2024

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dabir

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location. We liked the chocolate hour concept. The food in the dining area was nice and breakfast was well managed. The pillows were stained, could do with new ones or for the actual pillows to be washed. The towels need replacing as some had holes in them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a visit
excellent service by staff
Stayed 7 nights in Jun 2024

8/10 Good

Bassem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and nice hotel with delicious breakfast with big variations The staff is professional and friendly
Stayed 9 nights in Jul 2024

2/10 Terrible

Junjie

Stayed 3 nights in Aug 2024

10/10 Excellent

Darshita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Highs and lows
It had its highs and lows. It is actually hard to give a fair review because the thing that where good, where awesome, but the things that where bad was so significant that it pulls everything else down. We stayed for 4 nights and had so much trouble with the air conditioning. Everything was moist or damp in the room. We tried to get help but it didn’t work. However the staff was amazing, the pool was amazing and the chocolate hour was amazing. But the room was no great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ritesh

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
We stayed at this property on recommendation and had high expectations but for the brand, it fell short. The staff were amazing and always so helpful which was fantastic. I do feel the rooms and general feel was a bit dated and is in need of a refresh, definitely where our room waa located. We were a family of 4 and had to continually ask for 4 towels after each turndown, i found it strange it was known after the 2nd day. Breakfast was ok, again service staff was great. Pool, rooftop bar, gym all were good. Location wise, its good but down off the main road so bit walk but got used to it.
Stayed 4 nights in Jul 2024