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The Okura Prestige Bangkok

5.0 star property
Luxury Bangkok hotel connected to a shopping centre, steps from Central Embassy

Photo gallery for The Okura Prestige Bangkok

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
2 bars/lounges
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
The current price is AU$345
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
Park Venture Ecoplex, 57 Wireless Road, Bangkok, Bangkok, 10330
  • Central Embassy
    ‪2 min walk‬
  • Nana Square
    ‪8 min walk‬
  • Bumrungrad Hospital
    ‪10 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪36 min drive‬

Room options

View all photos for Okura Club, 2 Twin Beds

Okura Club, 2 Twin Beds

Okura Club, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Corner, 2 Twin Beds

Deluxe Corner, 2 Twin Beds

Deluxe Corner, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Prestige Club, 1 King Bed

Prestige Club, 1 King Bed

Prestige Club, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club, 1 King Bed

Premier Club, 1 King Bed

Premier Club, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, 1 King Bed

Prestige Suite, 1 King Bed

Prestige Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Okura Club, 1 King Bed

View from room

Okura Club, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner, 1 King Bed

View from room

Deluxe Corner, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.6 out of 5, Wonderful, (1003)
The price is AU$395
for 1 room
includes taxes & fees
12 Mar - 13 Mar
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About the area

Bangkok

The Okura Prestige Bangkok puts you in the heart of Bangkok, connected to a shopping centre and within a 20-minute stroll of Central Embassy and Erawan Shrine. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to The Okura Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Up and Above, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Up & Above Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, sauna and free pool cabanas. 4128 square feet (383.50 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Sukhumvit hotel include CentralWorld Shopping Complex and Lumphini Park.

What's nearby

  • Erawan Shrine - 11 min walk
  • CentralWorld Shopping Complex - 13 min walk
  • Lumphini Park - 16 min walk
  • Siam Paragon Mall - 2 min drive
  • Terminal 21 Shopping Mall - 5 min drive

Getting around

  • Ploenchit BTS Station - 3 min walk
  • Bangkok Makkasan Station - 4 min drive
  • Suvarnabhumi International Airport (BKK) - 36 min drive

Restaurants

  • ‪Park Ventures - ‬1 min walk
  • ‪สงวนศรี - ‬1 min walk
  • ‪Toby's - ‬2 min walk
  • ‪Dean & DeLuca - ‬2 min walk
  • ‪BlueSpice - ‬2 min walk

About this property

The Okura Prestige Bangkok

Luxury Bangkok hotel connected to a shopping centre, steps from Central Embassy
The Okura Prestige Bangkok offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 4128 square feet (383.50 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury The Okura Prestige Bangkok. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 240 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4128 sq ft of conference space
  • 383.50 sq. m of conference space
  • Built in 2012
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Okura Prestige Bangkok offers 240 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Bangkok hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Okura Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), Dutch, English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 1,119 for adults and THB 559 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elements
  • La patisserie
  • Up & Above Bar
  • Up and Above
  • Yamazato - Michelin Plate

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,128 square foot of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open select days
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Okura Prestige Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2354.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1119 for adults and from THB 559 for children
  • Airport shuttle fee: THB 3800 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2354.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bangkok Okura
Bangkok Okura Prestige
Okura Bangkok
Okura Prestige
Okura Prestige Bangkok
Okura Prestige Hotel Bangkok
Prestige Bangkok
Prestige Okura
Prestige Okura Bangkok
Okura Prestige Bangkok Hotel
Okura Prestige Hotel

Frequently asked questions

What is the cancellation policy at The Okura Prestige Bangkok?

The Okura Prestige Bangkok offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Okura Prestige Bangkok?

As of 26 Feb 2025, prices found for a 1-night stay for 2 adults at The Okura Prestige Bangkok on 12 Mar 2025 start from AU$345.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Okura Prestige Bangkok?

Yep, The Okura Prestige Bangkok has a free self car park and free valet parking.

Is there a spa on site at The Okura Prestige Bangkok?

Yep, The Okura Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Okura Prestige Bangkok have a pool?

The Okura Prestige Bangkok has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at The Okura Prestige Bangkok?

The Okura Prestige Bangkok features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Okura Prestige Bangkok a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Okura Prestige Bangkok.

Is The Okura Prestige Bangkok family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as baby baths and children's slippers in the guestrooms, it's no surprise that The Okura Prestige Bangkok is a hit with families.

Are there hot tubs in the rooms at The Okura Prestige Bangkok?

No, but there are deep-soaking baths in the guestrooms.

Does The Okura Prestige Bangkok serve breakfast?

Yep, travelers highly rate the buffet breakfast here! Available daily from 6:00 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Okura Prestige Bangkok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Okura Prestige Bangkok?

Yep, you can grab a meal at The Okura Prestige Bangkok's onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Okura Prestige Bangkok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Okura Prestige Bangkok?

No, pets and service animals are not allowed.

The Okura Prestige Bangkok Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1004 reviews
Rating 8 - Good. 141 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Peng Fun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of the spacious room is great. Eg separate area for bathing and toilet. Room is kept clean. Warm & helpful service standard.
Stayed 3 nights in Nov 2024

10/10 Excellent

YA HUI

Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Met all my requirements, and made by stay in Bangkok very comfortable!
Stayed 4 nights in Nov 2024

10/10 Excellent

R. Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Okura prestige was sensational. Service was exemplary, property location was perfect and food on site was world class. 11/10
Stayed 4 nights in Nov 2024

10/10 Excellent

BABAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Suk Man

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

paresh

Stayed 4 nights in Oct 2024

10/10 Excellent

Kar Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The Okura team were all very knowledgeable and super helpful. The rooms were good size but some parts you can tell is a little old and worn. Good selection of international breakfast., didn't have time to try the traditional Japanese breakfast. WiFi can be a little spotty. Beautiful swimming pool. Great location as it right next to an BTS skyline station. Highly recommend
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Nov 2024

10/10 Excellent

Jiamin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Bangkok!
The hotel staff’s service, the amenities, the location and the breakfast buffet make this hotel an absolute must for visitors. It was our first time to Bangkok and we are so glad we found this place on hotels.com. The weight room, outdoor pool, sauna and steam room were all excellent. The hotel staff was incredible, extremely responsive. The hotel is in a great location, literally across the street from a giant shopping mall, a close walk to the US Embassy, and a nice walk to one of the bigger parks in Bangkok. Highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana, okeechobee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Prestige is a beautiful property. Everyone was friendly and polite. One of the best breakfast buffets we’ve ever seen
Stayed 2 nights in Oct 2024

6/10 Okay

YuCheng

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Everything at this hotel is amazing! Cant find one negative thing.. So kind workers at all levels. The cleanness is perfect everywhere. Perfect service allover, food, drinks, pool and gym. We will definitely come back!!
Stayed 8 nights in Oct 2024

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay in paradise - Okura
Amazing hotel Super attentive and friendly staff Extremely clean and smells wonderful Great restaurant and happy to cater for veggies
Stayed 4 nights in Oct 2024

8/10 Good

Earl

Travelled with partner
Liked: Cleanliness, staff & service
The property offered a decent stay with well-organized and structured facilities. The breakfast options were truly superb. However, the room experience was disappointing. The initial room assigned had a noticeable smoke and mold odor. Despite requesting a non-smoking room, I was initially told that the smell was common for a Japanese hotel and not a cause for concern. After insisting, I was moved to a different room. While the agent ultimately acknowledged the problem, the initial response and lack of immediate resolution were unsatisfactory. Furthermore, the even bar team seriously need proper training. I ordered a bottle of wine, 25 minutes later I reminded the agent again about the wine. His response was "ops I forgot" Keep in mind, my partner and I were the only guests at the bar section. Then starting to give us terrible attitude for acknowledging his lack of service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alethea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura was lovely. Staff were incredibly friendly and helpful. Room service and dining was excellent. Would definitely recommend and would stay there again!
Stayed 10 nights in Oct 2024

10/10 Excellent

Amiya

Stayed 1 night in Oct 2024

10/10 Excellent

Chun On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

torie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024