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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with water park and free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
The price is AU$120
includes taxes & fees
19 Feb - 20 Feb

Explore the area

Map
8250 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪7 min walk‬
  • Batavia Downs Casino
    ‪16 min walk‬
  • Holland Land Office Museum
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

FairBridge Inn & Suites Batavia - Darien Amusement Park

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.3 out of 5, (1000)
The price is AU$130
for 1 room
includes taxes & fees
4 Feb - 5 Feb
FairBridge Inn & Suites Batavia - Darien Amusement Park

About the area

Batavia

A family-friendly stay in Batavia awaits you at Quality Inn & Suites Palm Island Indoor Waterpark. Within a 20-minute stroll, you'll find Palm Island Indoor Waterpark and Batavia Downs Casino. Highlights at this hotel include a water park, a restaurant and free continental breakfast. .Chasers Lounge is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' swimming pool and waterslide. 7319 square feet (680 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .With a stay at this Batavia hotel, you'll be 2.1 km (1.3 mi) from Holland Land Office Museum and 2.6 km (1.6 mi) from Rochester Regional Health.

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk
  • Batavia Downs Casino - 16 min walk
  • Rochester Regional Health - 4 min drive
  • Dwyer Stadium - 4 min drive
  • Summit Medical Center - 5 min drive

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel with water park and free breakfast
Quality Inn & Suites Palm Island Indoor Waterpark offers its guests a water park (surcharge), a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7319 square feet (680 square metres) and includes conference space. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Quality Inn & Suites Palm Island Indoor Waterpark. Free self parking is available.

Smoking is allowed in designated areas at this Batavia hotel.

  • 1 building
  • 194 guestrooms or units
  • 5 levels
  • Conference rooms
  • 7319 sq ft of conference space
  • 680 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn & Suites Palm Island Indoor Waterpark offers 194 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chasers Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7,319 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Palm Island Indoor Waterpark?

Quality Inn & Suites Palm Island Indoor Waterpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 19 Feb 2025 start from AU$119.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Palm Island Indoor Waterpark?

Yep, Quality Inn & Suites Palm Island Indoor Waterpark has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Quality Inn & Suites Palm Island Indoor Waterpark?

The closest beach to Quality Inn & Suites Palm Island Indoor Waterpark is Hamlin Beach State Park (43 km).

Does Quality Inn & Suites Palm Island Indoor Waterpark have a pool?

Quality Inn & Suites Palm Island Indoor Waterpark has a kids' pool.

Does Quality Inn & Suites Palm Island Indoor Waterpark have a waterslide?

Yep, this property has a waterslide!

What makes Quality Inn & Suites Palm Island Indoor Waterpark a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Quality Inn & Suites Palm Island Indoor Waterpark.

Is Quality Inn & Suites Palm Island Indoor Waterpark family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Palm Island Indoor Waterpark is a hit with families.

Does Quality Inn & Suites Palm Island Indoor Waterpark serve breakfast?

Sure does, free continental brekkie is served at Quality Inn & Suites Palm Island Indoor Waterpark.

Is there a free airport shuttle available at Quality Inn & Suites Palm Island Indoor Waterpark?

No, Quality Inn & Suites Palm Island Indoor Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn & Suites Palm Island Indoor Waterpark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.4
Rating 10 - Excellent. 115 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 204 out of 1000 reviews" "
Rating 2 - Terrible. 301 out of 1000 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ruth Coates

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS ONE. 5 POLICE CARS WERE OUTSIDE WHEN WE ARRIVED. WE CHECKED OUT A COUPLE OF HOURS AFTER ARRIVAL. THE ROOM WAS FULL OF ROACHES.

4/10 Poor

Milton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Mabel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs serious cleaning and renovation. The halls smell so does the room.
Stayed 3 nights in Oct 2024

6/10 Okay

Katrina

Stayed 1 night in Oct 2024

4/10 Poor

Karoline G

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Liam

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Skylar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly at check in. Our initial room smelled stong of cigarette smoke and we were ungraded to a larger room. Upon entry we noticed suspicious stains on furniture, busted bathroom door and handle, water damage, COCKROACHES, and 3 times staff walked into our room with out knocking at different hours of the day. Continental breakfast was a joke, the wifi and the phone didnt work at all. We had no choice but to stay but we were disgusted and uncomfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is rundown and nothing like shown in pictures. Only one of four elevators worked, hallways smelled musty with old cigarette smoke added in.
Stayed 1 night in Oct 2024

2/10 Terrible

Rohit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in the room. Filthy rooms. Smelly Carpets. Front desk send someone to clean up the room, he didnt have vacuum cleaner. We reached here at 8:00 pm. We didnt have any choice, i looked around to get another hotel at that time, but all of them were full. I slept in my car instead, as the bedbegs in the room. Its a zero star hotel. Do not, do not, do not, do not stay here.
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Run down, peeling wallpaper, rust, peeling paint, just tired.
Stayed 1 night in Oct 2024

2/10 Terrible

stacy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The bug problem is getting out of hand
Stayed 1 night in Oct 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Fire alarm beeping. Light in bath beeping. Elevators out of order. Banana for breakfast. No hot water or mild for package oatmeal. Don’t stay at this trap.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Dottie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Georgina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Mi habitación estaba sucia, olía mal, había basura en la alfombra y debajo de la cama, no avía papel de baño y las llaves del agua no servían, el personal nada amable, no volveré a reservar jamás en ese hotel, me dieron la peor habitación, horrible, mala experiencia.
Stayed 1 night in Sep 2024

4/10 Poor

Josie

Stayed 1 night in Sep 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was terrible, looked like a party room. Then found bugs in the bathroom. Was upgraded to a different room with a king size bed. The bed was horrible, when you sat on it, it would fall off whatever was holding on it. Mattress was hard. Also found bugs in the bathroom the next day. Let’s say, will not be coming here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Holly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend anyone even being on that building at all , there are bugs and nothing works and unclean .
Stayed 1 night in Sep 2024

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall dirty hotel
Everything in the hotel was in a state of disrepair. The room wasn’t clean and what was “cleaned” was not done well. I won’t come back here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon Lee, Greene

Disliked: Cleanliness, amenities, property conditions & facilities
The place was very run down. Once we checked in we were told that we could use the second entrance to get to our room. We drove around the hotel to find the second entrance. The entrance was not welcoming at all and wasn’t very secure. The awning or paneling around the entrance was missing exposing the metal frame. You didn’t need to scan your room key to get in or anything so just anyone could walk in. When we were walking down the hallway to our room there was one room with the door wide open, obviously not being used. There was no furniture. It just looked like a dumping ground for the hotels stuff that they don’t know what to do with. There was one door where the handle was completely missing. Once we got to our room we walked in and were immediately greeted with cigarette smoke. The bathroom door looked like someone punched it. The fire alarm looked like it was from the 70’s. The popcorn ceiling was chipping away. One of the out lets only had one working outlet. We paid 140 dollars to stay here. It was definitely not worth it. I would have rather slept in my car.
Stayed 1 night in Sep 2024

6/10 Okay

Tabitha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
This place was in rough shape. We booked a king size room and instead got 2 full size beds. Light didn’t work, dead bolt didn’t work, door handle was broken, bathroom had numerous stains on the ceiling. It was a last minute booking but for the price I expected more
Stayed 1 night in Sep 2024

4/10 Poor

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very close to shopping and restaurants. But the hotel had roaches in the room.
Stayed 1 night in Sep 2024

8/10 Good

CATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

christopher

Stayed 1 night in Sep 2024