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Waldorf Astoria Berlin

Luxury Berlin hotel in Charlottenburg with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Berlin

Suite, 1 King Bed, Tower | Living area
Premium bedding, pillow-top beds, minibar, in-room safe
Suite, 2 Single Beds (Ambassador)
View from room
Sports facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
The price is AU$506
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
Hardenbergstr. 28, Berlin, BE, 10623
  • Kurfürstendamm
    3 min walk
  • Kaiser Wilhelm Memorial Church
    3 min walk
  • Theatre of the West
    4 min walk
  • Berlin (BER-Brandenburg)
    29 min drive

Room options

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Front of property

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (Family)

Front of property

Deluxe Room, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds and 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Front of property

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 260 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Astor Suite, 1 King Bed, Balcony, Tower

Astor Suite, 1 King Bed, Balcony, Tower

Astor Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 127.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 King Bed, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 119 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Tower

Premier Suite, 1 King Bed, Balcony, Tower

Premier Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Front of property

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

View from room

Suite, 1 King Bed, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Tower

Suite, 2 Single Beds, Tower

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Front of property

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite, 1 King Bed, Tower

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Grand Suite, 1 King Bed, Balcony, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Grand Suite, 1 King Bed, Balcony, Tower

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Berlin

A luxury stay in the heart of Berlin awaits you at Waldorf Astoria Berlin. Within just a 15-minute stroll, you'll find Zoo Berlin and Kaufhaus des Westens. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Waldorf Astoria Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, ROCA Restaurant, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. Lang Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 15317 square feet (1423 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of train pick-up service. .With a stay at this Charlottenburg hotel, you'll be 3.3 km (2 mi) from Potsdamer Platz and 3.6 km (2.2 mi) from Brandenburg Gate.

What's nearby

  • Kurfürstendamm - 3 min walk - 0.3 km
  • Zoo Berlin - 6 min walk - 0.6 km
  • Kaufhaus des Westens - 10 min walk - 0.9 km
  • Potsdamer Platz - 5 min drive - 3.5 km
  • Brandenburg Gate - 5 min drive - 4.2 km

Getting around

  • Zoological Garden U-Bahn - 1 min walk
  • Zoological Garden Station - 2 min walk
  • Berlin (BER-Brandenburg) - 29 min drive

Restaurants

  • ‪Spreegold Store im BIKINI Berlin - ‬2 min walk
  • ‪Einstein Kaffee - ‬4 min walk
  • ‪Burgermeister GmbH - ‬1 min walk
  • ‪Risa Chicken - ‬1 min walk
  • ‪Le Buffet - ‬4 min walk

About this property

Waldorf Astoria Berlin

Luxury Berlin hotel in Charlottenburg with a full-service spa
Waldorf Astoria Berlin offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 15317 square feet (1423 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Waldorf Astoria Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 232 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • 15317 sq ft of conference space
  • 1423 sq. m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Locker space
  • Dining venue
Waldorf Astoria Berlin offers 232 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Waldorf Astoria Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 40 per night)
  • Valet parking on site (EUR 40 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 46 for adults and EUR 21 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Lang Bar
  • Mistral Bar
  • ROCA Restaurant

Family friendly

  • Dining table
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,317 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 125 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 85 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 46 for adults and from EUR 21 for children
  • Self-parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 125 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 85 per night
  • A facilities fee includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berlin Waldorf Astoria
Waldorf Astoria Berlin
Waldorf Astoria Hotel Berlin
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Berlin
Waldorf Astoria Berlin Hotel Berlin

Frequently asked questions

What is the cancellation policy at Waldorf Astoria Berlin?

Waldorf Astoria Berlin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldorf Astoria Berlin?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Berlin on 22 Nov 2024 start from AU$481.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldorf Astoria Berlin?

Yep, Waldorf Astoria Berlin has a self car park for EUR 40 per night. Onsite parking is limited.

Are there any beaches close to Waldorf Astoria Berlin?

The closest beach to Waldorf Astoria Berlin is Strandbad Wannsee (13.1 km).

Is there a spa on site at Waldorf Astoria Berlin?

Yep, Waldorf Astoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Waldorf Astoria Berlin have a pool?

Waldorf Astoria Berlin has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 9:30 PM.

What luxury perks are available at Waldorf Astoria Berlin?

Waldorf Astoria Berlin features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Waldorf Astoria Berlin a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Waldorf Astoria Berlin.

Is Waldorf Astoria Berlin family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Waldorf Astoria Berlin is a hit with families.

Does Waldorf Astoria Berlin serve breakfast?

Yeah, full brekkie is available on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Waldorf Astoria Berlin?

No, Waldorf Astoria Berlin does not offer an airport shuttle service.

Is there a bar or restaurant at Waldorf Astoria Berlin?

Yep, you can grab a meal at Waldorf Astoria Berlin's onsite restaurant.

What time are check-in & check-out at Waldorf Astoria Berlin?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Waldorf Astoria Berlin?

Cats and dogs are welcome at Waldorf Astoria Berlin, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 12 kg per pet.

Waldorf Astoria Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 968 reviews" "
Rating 8 - Good. 172 out of 968 reviews" "
Rating 6 - Okay. 44 out of 968 reviews" "
Rating 4 - Poor. 21 out of 968 reviews" "
Rating 2 - Terrible. 14 out of 968 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel in Berlin
The staff is super professional, very attentive and polite. We had a very comfortable room with a beautiful view on the 15th floor. Our 3rd visit and not the last :)
Stayed 1 night in Aug 2024

10/10 Excellent

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Check the air conditioner works!
Middle of a heat wave. Checked in late at night. Air conditioner was not working and no one answered the phone when we called down. Next morning hotel admitted that they knew the air conditioner was not working and mistakenly gave us the room, but there was nothing else available immediately. After speaking the manager they miraculously found us a new room. Everything was perfect after that!
Stayed 5 nights in Jun 2024

4/10 Poor

Alexander

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Magdaiene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Narinder Singh Sidhu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were elegant
Stayed 2 nights in May 2024

10/10 Excellent

Simonas

Stayed 2 nights in May 2024

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in May 2024. Great breakfast. Helpful staff. Spacious rooms. Would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

John, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

8/10 Good

Marc-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Vartan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very clean hotel. Close to transportation.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice weekend with Waldorf Astoria.
Everything was great. 10/5 ⭐️😁.. as always. Friendly staff. Delicious, with a huge selection breakfast. Hospitality on maximum level. Thank you so much. See you soon, I hope 👍🙏
Stayed 1 night in Mar 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, clean and good size rooms
Stayed 2 nights in Oct 2023

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Michael

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Terrible check in experience. I was told the manager would speak with me later on to see how they could make things better? Repeatedly told a foreign dignitary was staying on our floor so it was making things difficult. Finally checked in and the room was still dirty. Things like hair in the shower. Completed a 4 night stay but no one followed up. Also be prepared to pay extra for everything including the pool. Not worth the price in my opinion.
Stayed 4 nights in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great properly. Loved the room and the staff was super. Everyone was just lovely. the property however is a bit far from the city center so not really walkable to many venues.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Edward

Stayed 2 nights in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Iwan Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel, in a great location right next to the zoo and lots of shops and restaurant nearby. Room was big and grand with a great view of Berlin. Service was also good.
Stayed 5 nights in Jun 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelleny Hotel
Great location, comfortable room, helpful staff & top ameneties
Stayed 3 nights in Jun 2023

6/10 Okay

Rebecca

Liked: Staff & service
Incredibly under-whelming stay. We stayed for two nights and I must say SAVE YOUR MONEY! The Waldorf Astoria Berlin was the Ryan Air/ Spirit Airlines of hotels. They charged extra for everything. They have a pool but the jacuzzi was broken and they were going to charge €20 PER PERSON to use the facilities. When staying at a “Luxury” hotel you’d expect that to be included in the cost of the room, which is obviously not cheap. The room was big and had a great view but was poorly designed and the bed was equivalent to a 2 star hotel. We travel a lot and have stayed at 5 star hotels around the world and I must say this place is 2.5 stars at best. Save your money!

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was wonderful except that our shower drain would back up and flood the bathroom and housekeeping stopped coming our last three days but we don't know why!

10/10 Excellent

John, Brookline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been recently renovated. Some of the infrastructure (busines center, "library"...) were not yet up & running as of our visit. The "Guerlain" Spa swimming pool, hot-tub, steam & sauna, gym are particularly beautiful and well equipped. Delicious complimentary fresh fruit on hand... Room & amenities up-to-date, quiet and very comfortable in this busy urban location. Plenty of hotel security.
Stayed 10 nights in Oct 2022