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Canopy by Hilton Washington DC Bethesda North

4.0 star property
Hotel with a full-service spa, steps from Pike & Rose
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Washington DC Bethesda North

Exterior
BBQ/picnic area
View from room
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Housekeeping
  • Pet-friendly
  • Breakfast available
The price is AU$256
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
940 Rose Avenue, Rockville, MD, 20852
  • Pike & Rose
    ‪4 min walk‬
  • Strathmore
    ‪3 min drive‬
  • Woodmont Country Club
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View, Corner

View from room

Premium Room, 2 Queen Beds, City View, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, City View (Hearing)

View from room

Deluxe Room, 2 Queen Beds, Accessible, City View (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

View from room

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Acc)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Hearing Acc)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible, City View (Hearing Acc)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Accessible, City View (Hearing Acc)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Room, 1 King Bed (Peloton Wellness Room)

Room, 1 King Bed (Peloton Wellness Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible, City View (Hearing)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Bethesda Washington DC

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (1917)
The price is AU$203
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Embassy Suites by Hilton Bethesda Washington DC

About the area

Rockville

At Canopy by Hilton Washington DC Bethesda North, you'll be 0.3 km (0.2 mi) from Pike & Rose and 5.1 km (3.1 mi) from Rockville Town Center. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing visit to Privai Spa + Salon can include Swedish massages and prenatal massages along with body scrubs, facials and mani/pedis. The restaurant, Hello Betty Restaurant, serves seafood and is open for breakfast, brunch, lunch and dinner. 3440 square feet (320 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Rockville hotel include Westfield Montgomery Mall and Walter Reed National Military Medical Center.

What's nearby

  • Pike & Rose - 4 min walk
  • Westfield Montgomery Mall - 6 min drive
  • Rockville Town Center - 6 min drive
  • Walter Reed National Military Medical Center - 7 min drive
  • National Institute of Health Campus - 7 min drive

Getting around

  • Rockville Station - 6 min drive
  • White Flint Station - 8 min walk
  • Gaithersburg, MD (GAI-Montgomery County Airpark) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cava - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk

About this property

Canopy by Hilton Washington DC Bethesda North

Hotel with a full-service spa, steps from Pike & Rose
Canopy by Hilton Washington DC Bethesda North offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3440 square feet (320 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Canopy by Hilton Washington DC Bethesda North. Parking is available for a fee.

This 4-star Rockville hotel is smoke free.

  • 177 guestrooms or units
  • 10 levels
  • Conference rooms
  • 3440 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Canopy by Hilton Washington DC Bethesda North offers 177 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels, first-run films and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Privai Spa + Salon. Services include Swedish massages, facials, body scrubs and manicures and pedicures. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night)
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hello Betty Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,440 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Covered self-parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy Hilton Washington DC Bethesda North Hotel
Canopy Hilton Washington DC Bethesda North
Hotel Canopy by Hilton Washington DC Bethesda North Bethesda
Bethesda Canopy by Hilton Washington DC Bethesda North Hotel
Canopy Hilton Washington DC Bethesda North Hotel
Hotel Canopy by Hilton Washington DC Bethesda North
Canopy by Hilton Washington DC Bethesda North Bethesda
Canopy Hilton Washington Hotel
Canopy Hilton Washington

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Washington DC Bethesda North?

Canopy by Hilton Washington DC Bethesda North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Washington DC Bethesda North?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Washington DC Bethesda North on 24 Jan 2025 start from AU$255.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Washington DC Bethesda North?

Yep, Canopy by Hilton Washington DC Bethesda North has a covered self car park for USD 30 per night.

Is there a spa on site at Canopy by Hilton Washington DC Bethesda North?

Yep, Privai Spa + Salon is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as prenatal massages.

What makes Canopy by Hilton Washington DC Bethesda North a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Washington DC Bethesda North.

Is Canopy by Hilton Washington DC Bethesda North family-friendly?

You bet! With amenities such as a corner/local shop and a picnic area, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Canopy by Hilton Washington DC Bethesda North is a hit with families.

Does Canopy by Hilton Washington DC Bethesda North serve breakfast?

You bet, buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Washington DC Bethesda North?

No, Canopy by Hilton Washington DC Bethesda North does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Washington DC Bethesda North?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Washington DC Bethesda North?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Washington DC Bethesda North?

Furry friends are welcome at Canopy by Hilton Washington DC Bethesda North, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Canopy by Hilton Washington DC Bethesda North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 840 reviews" "
Rating 8 - Good. 167 out of 840 reviews" "
Rating 6 - Okay. 63 out of 840 reviews" "
Rating 4 - Poor. 40 out of 840 reviews" "
Rating 2 - Terrible. 36 out of 840 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
A clean, comfortable, modern hotel in North Bethesda. Staff were excellent. Plenty to do nearby, and easy access to DC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorri

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Canopy by Hilton this weekend for chonkfest at bark social! We had such a great stay! Super close to a lot of different shops and restaurants and the restaurant in the hotel (Hello Betty) has an amazing breakfast buffet! 10/10 recommendation!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing views for wedding block and hotel photoshoots
Stayed 2 nights in Oct 2024

10/10 Excellent

Amos

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the center of an upscale shopping and restaurant district.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Stayed 4 nights in Sep 2024

10/10 Excellent

Quyen

Stayed 2 nights in Oct 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately the showers lights constantly blinked on and off and the TV keep freezing.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back for sure!
Great location. Restaurant was great but also many walkable options. A bit of a hike to the metro station but also too close to get an Uber to/from - so plan a walk if you have luggage. Nice rooms. Bikes available for rent. GREAT staff. Nick at the front desk was more than helpful with a few requests.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bismeiry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking cost $30 regular $40 valet is a good info to have in file
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon Lee, north tonawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
I love this hotel, the room design is great, extras like a Nespresso machine and the shower makes this like a trip to a spa. Will stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Neil

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Most horrendous experience arrived at midnight and informed room not available. Room oversold boamed Expedia, which sounds dubious, probably sold room as I was late and did not check in. They said they tried to contact me to say room was oversold. The reality is this room had been booked for weeks. I waited for 30 mins for a taxi then travelled 25 mins to another hotel. I was in a worse hotel and then had to travel back to the Bethesda hotel for a 7am start, great start to my week. Thank you Expedia for providing such terrible customer service when I complained. I requested compensation for the one night of inconvenience which I thought was very reasonable albeit this wrecked my whole trip. I was informed yes we can give you a refund of £32, really is this a joke. When I called back after the line dropping they said I was not eligible for anything. “We really appreciate your situation sir”.
Stayed 3 nights in Sep 2024

2/10 Terrible

Viplav, Short Hills

Business traveller
Disliked: Amenities
They canceled my reservation last minute with no good reason, I had booked months ago.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this canopy location. Staff was wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Stayed 1 night in May 2024

10/10 Excellent

Tolga

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection! The location was perfect! So many choices for shopping and dining!! The staff rocks!! Will definitely stay here again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Raja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how many great food options were walking distances from the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable
Stayed 3 nights in Aug 2024