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Hilton Boca Raton Suites

3.5 star property
Lakefront hotel with free breakfast and fitness centre

Photo gallery for Hilton Boca Raton Suites

Outdoor pool, pool loungers
Exterior
Exterior
1 bedroom, premium bedding, in-room safe, desk
Free daily cooked-to-order breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$283
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
7920 Glades Rd, Boca Raton, FL, 33434
  • Town Center at Boca Raton
    ā€Ŗ4 min driveā€¬
  • Lynn University
    ā€Ŗ6 min driveā€¬
  • Florida Atlantic University
    ā€Ŗ6 min driveā€¬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ā€Ŗ33 min driveā€¬

Room options

View all photos for Suite, 2 Double Beds, Mobility/Hearing/Roll In Shower - Breakfast/Cocktails

37-inch flat-screen TV with cable channels, TV, DVD player

Suite, 2 Double Beds, Mobility/Hearing/Roll In Shower - Breakfast/Cocktails

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds - Breakfast/Cocktail Reception

37-inch flat-screen TV with cable channels, TV, DVD player

Suite, 2 Double Beds - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Lake View Hearing Accessible - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Lake View Hearing Accessible - Breakfast/Cocktail Reception

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed Lake View - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed Lake View - Breakfast/Cocktail Reception

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Lake View, Hearing Accessible - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Lake View, Hearing Accessible - Breakfast/Cocktail Reception

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Lake View - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Lake View - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pure Allergy Suite, 1 King Bed- Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Pure Allergy Suite, 1 King Bed- Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pure Allergy Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Pure Allergy Suite, 1 King Bed, Hearing Accessible - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mobility/Hearing /Tub - Breakfast/Cocktails

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Mobility/Hearing /Tub - Breakfast/Cocktails

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Pure Allergy Suite, 1 King Bed, Lake View- Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Pure Allergy Suite, 1 King Bed, Lake View- Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Pure Allergy Suite, 2 Doubles Beds - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Pure Allergy Suite, 2 Doubles Beds - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Pure Allergy Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

1 bedroom, premium bedding, in-room safe, desk

Pure Allergy Suite, 2 Double Beds, Lake View - Breakfast/Cocktail Reception

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Building design

Wyndham Boca Raton Hotel

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is AU$518
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Wyndham Boca Raton Hotel

About the area

Boca Raton

At Hilton Boca Raton Suites you'll be 3.7 km (2.3 mi) from Town Center at Boca Raton and 4.3 km (2.7 mi) from Southwinds Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The Palms Lounge is the hotel's own lobby lounge. Enjoy the gym and pool loungers. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Boca Raton hotel include Lynn University and Florida Atlantic University.

What's nearby

  • Town Center at Boca Raton - 4 min drive - 3.8 km
  • Lynn University - 6 min drive - 5.6 km
  • Florida Atlantic University - 6 min drive - 6.2 km
  • Boomers Boca Raton - 7 min drive - 6.6 km
  • Mizner Park - 9 min drive - 9.5 km

Getting around

  • Boca Raton Station - 17 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 33 min drive

Restaurants

  • ā€ŖCasa Tequila - ā€¬11 min walk
  • ā€ŖJeremiah's Italian Ice - ā€¬10 min walk
  • ā€ŖStarbucks - ā€¬6 min walk
  • ā€ŖAnthony's Coal Fired Pizza & Wings - ā€¬4 min drive
  • ā€ŖThe Original Pancake House - ā€¬3 min drive

About this property

Hilton Boca Raton Suites

Lakefront hotel with free breakfast and fitness centre
Hilton Boca Raton Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Boca Raton Suites. Free self parking is available.

This 3.5-star Boca Raton hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1988
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Boca Raton Suites offers 199 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Boca Raton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Soleil - Cooked to Order
  • The Palms Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay, plus a deposit of USD 125 per stay
  • Weight limit: 25 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted.Ā This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Suites Boca Raton
Hilton Suites Boca Raton Hotel
Hilton Boca Raton Suites Hotel
Hilton Boca Raton
Boca Raton Hilton
Hilton Hotel Boca Raton
Hilton Boca Raton Suites Hotel
Hilton Boca Raton Suites Boca Raton
Hilton Boca Raton Suites Hotel Boca Raton

Frequently asked questions

What is the cancellation policy at Hilton Boca Raton Suites?

Hilton Boca Raton Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Boca Raton Suites?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Boca Raton Suites on 6 Apr 2025 start from AU$283.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Boca Raton Suites?

Yep, Hilton Boca Raton Suites has a free self car park.

Are there any beaches close to Hilton Boca Raton Suites?

The closest beach to Hilton Boca Raton Suites is Pompano Beach (16.5 km).

Does Hilton Boca Raton Suites have a pool?

Hilton Boca Raton Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Boca Raton Suites a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Boca Raton Suites.

Is Hilton Boca Raton Suites family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Boca Raton Suites is a hit with families.

Does Hilton Boca Raton Suites serve breakfast?

Yeah, travelers love the free cooked-to-order brekkie here! Served weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hilton Boca Raton Suites?

No, Hilton Boca Raton Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Boca Raton Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Boca Raton Suites?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Boca Raton Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Helene

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was uncleanā€¦dog urine on the carpetā€¦ closet had body odor smell
Stayed 2 nights in Dec 2024

4/10 Poor

Derek

Business traveller
Disliked: Amenities, property conditions & facilities
Small, cramped rooms with old furniture, loud AC, air filters in the rooms so they dont smell. Tiny bathrooms with cloth curtains that you have to close the door to exit. Its just cheap in every direction. I will not be returning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay
I stayed for three night, room and bathroom were very clean, nice to have an outdoor patio off the bedroom, very comfortable bed, breakfast had good options. Staff always friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cain

The front desk were really polite and they were really quick about the check-in . The room was clean and comfortable.. Would definitely stay here again .
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable, friendly, quiet but a bit outdated
This hotel has generous rooms, extremely comfortable bed, friendly and helpful staff and very generous hot breakfast buffet with friendly servers. The hotelā€™s decor is a bit dated, reminding me of the early 90s, but itā€™s clean and will kept up with. I wouldnā€™t hesitate to stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk team
Stayed 2 nights in Dec 2024

10/10 Excellent

GARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, friendly , great breakfast
very comfortable, great location, quiet, nearby great fish restaurant next door
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

carlos

Business traveller
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Stayed 10 nights in Nov 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. Comedy of errors at every turn.
Had a water leak in room 140 from the toilet upstairs. The water was dripping through the lights. I was not informed for nearly 2 hours as to what the issue was until I walked over to the front desk to report it. I was then hurried to change rooms. The vending machines didn't work. The shop was always closed. One of two elevators was not working the wait to get to the 7th floor was long. The room I was moved into (740) had a blocked toilet. When I reported it I was given a plunger. And I had to resolve the issue myself with the toilet overflowing and flooding the room ! I had to use towels from the shower to mop up the toilet water. Overall a ridiculous experience!! Honestly the worst experience ever.
Stayed 5 nights in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Stayed 2 nights in Nov 2024

8/10 Good

Meli

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, room comfort
Our stay was good. Furniture and flooring old. The bed was clean and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Liked: Staff & service
The furniture in my suite was stained and the cleaning staff left dirty sheets in the living area
Stayed 3 nights in Nov 2024

10/10 Excellent

LaNiya

Stayed 2 nights in Aug 2024

4/10 Poor

Robin

Travelled with family
Disliked: Property conditions & facilities
This property is in desperate need of an upgrade. The interior of the hotel itself ā€”half painted, dusty artificial plants, decades old carpeting ā€” all need repairs / replacing. Inside the room the furniture is also decades old, the small kitchenette smelled of mold, the furniture shabby. I have had a terrible backache the past three days from the old bed. The upside was the breakfast in the morning ā€” the staff in the dining room was lovely + helpful. The desk however was not. I asked for a late checkout (the property was literally more than half empty) and I practically had to beg and negotiate between noon and a 1p checkout. He settled on 12:30p as if it were a huge effort and favor. I wouldnā€™t visit this property again.
Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Stayed 2 nights in Nov 2024

10/10 Excellent

Benadetto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk
Stayed 2 nights in Nov 2024

10/10 Excellent

yailin

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The omelette station for breakfast was fantastic! Rooms are a bit old and the rugs have that moist musty feel. Room layout was great. Check-in at 11:30 pm was busy with a wait having 5 people in front of me and 4 behind me.
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with family
It was very welcoming.
Stayed 3 nights in Nov 2024