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InterContinental Athénée Palace Bucharest by IHG

5.0 star property
Art Deco hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for InterContinental Athénée Palace Bucharest by IHG

Ballroom
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
The current price is AU$256
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1-3 Episcopiei Street, Sector 1, Bucharest, 010292
  • Romanian Athenaeum
    ‪1 min walk‬
  • National Museum of Art of Romania
    ‪4 min walk‬
  • Victoriei Street
    ‪5 min walk‬
  • Bucharest (BBU-Aurel Vlaicu)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palace)

Suite (Palace)

Suite (Palace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Furnished Balcony)

Classic Room, 1 King Bed (Furnished Balcony)

Classic Room, 1 King Bed (Furnished Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (358)
The price is AU$297
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Bucharest

A luxury stay in the heart of Bucharest awaits you at InterContinental Athénée Palace Bucharest by IHG. Within steps you'll find National Museum of Art of Romania and Romanian Athenaeum. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Roberto's Bucharest, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. English Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 10763 square feet (1000 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Bucharest City-Centre hotel include Cismigiu Garden and National History Museum of Romania.

What's nearby

  • Romanian Athenaeum - 1 min walk - 0.2 km
  • National Museum of Art of Romania - 4 min walk - 0.4 km
  • Cismigiu Garden - 6 min walk - 0.5 km
  • National History Museum of Romania - 16 min walk - 1.4 km
  • Palace of the Parliament - 5 min drive - 2.3 km

Getting around

  • Gara de Nord - 5 min drive
  • University Station - 12 min walk
  • Bucharest (BBU-Aurel Vlaicu) - 24 min drive

Restaurants

  • ‪Ruby Coffee Nuts Chocolate - ‬1 min walk
  • ‪Blå Lounge Bar - ‬2 min walk
  • ‪Coffee Store - ‬3 min walk
  • ‪Sharkia - ‬4 min walk
  • ‪Salon Golescu - ‬4 min walk

About this property

InterContinental Athénée Palace Bucharest by IHG

Art Deco hotel with 2 restaurants and 24-hour fitness centre
As a guest of InterContinental Athénée Palace Bucharest by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 10763 square feet (1000 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Athénée Palace Bucharest by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bucharest hotel is smoke free.

  • 283 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 10763 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1914
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental Athénée Palace Bucharest by IHG offers 283 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a weekly basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Café Athénée
  • English Bar
  • Roberto's Bucharest

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,763 square feet of conference space
  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 12 2024 to April 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Spa/Beauty services
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 6 January to 30 April:
  • One of the dining venues
  • Bar/Lounge
The property will be renovating from 21 November 2024 to 15 April 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Selected guestrooms
  • Hot tub
  • Swimming pool

Alternative facilities are located off-site and include:

  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Secured self-parking fee: EUR 18 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
Athenee Palace Hilton Bucharest
Intercontinental Athenee Palace Bucharest
InterContinental Athénée Palace Bucharest by IHG Hotel
Intercontinental Athenee Palace Bucharest an IHG Hotel
InterContinental Athénée Palace Bucharest an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athenee Palace Bucharest, an IHG Hotel
InterContinental Athénée Palace Bucharest by IHG Bucharest
InterContinental Athénée Palace Bucharest by IHG Hotel Bucharest

Frequently asked questions

What is the cancellation policy at InterContinental Athénée Palace Bucharest by IHG?

InterContinental Athénée Palace Bucharest by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Athénée Palace Bucharest by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Athénée Palace Bucharest by IHG on 16 Mar 2025 start from AU$255.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Athénée Palace Bucharest by IHG?

Yep, InterContinental Athénée Palace Bucharest by IHG has a secured self car park for EUR 18 per day. Onsite parking is limited.

Is there a spa on site at InterContinental Athénée Palace Bucharest by IHG?

There's no onsite spa, but this property does offer services like prenatal massages.

Does InterContinental Athénée Palace Bucharest by IHG have a pool?

InterContinental Athénée Palace Bucharest by IHG has an indoor pool. The swimming pool will be unavailable from November 12 2024 to April 15 2025 (dates subject to change). The property will be renovating the swimming pool from November 21 2024 until April 15 2025 (completion date subject to change).

What luxury perks are available at InterContinental Athénée Palace Bucharest by IHG?

InterContinental Athénée Palace Bucharest by IHG features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Athénée Palace Bucharest by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Athénée Palace Bucharest by IHG.

Is InterContinental Athénée Palace Bucharest by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Athénée Palace Bucharest by IHG is a hit with families.

Does InterContinental Athénée Palace Bucharest by IHG serve breakfast?

Sure does, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at InterContinental Athénée Palace Bucharest by IHG?

No, InterContinental Athénée Palace Bucharest by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Athénée Palace Bucharest by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue will be unavailable from November 12 2024 to April 15 2025 (dates subject to change). The dining venue is closed seasonally each year from January 6 until April 30.

What time are check-in & check-out at InterContinental Athénée Palace Bucharest by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

InterContinental Athénée Palace Bucharest by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 245 reviews
Rating 8 - Good. 22 out of 245 reviews
Rating 6 - Okay. 8 out of 245 reviews
Rating 4 - Poor. 3 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Yan, Port Moody

Stayed 2 nights in Nov 2024

10/10 Excellent

Itamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time i stay in this hotel and always good. Staff are amazing i got upgraded to a suite and received access to the club lounge. Always clean and nice the rooms. Gonna come back for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel - opulent and with quite a history
Amazing hotel. Opulent well in excess of what I paid to stay there. If I travel to Bucharest again, I will stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Janette Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Spacious, comfortable rooms as you would expect from an Intercontinental. And champagnevat breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, really nice treatment…
Stayed 5 nights in Nov 2024

10/10 Excellent

Achilleas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

michal

Disliked: Cleanliness, property conditions & facilities
wedding party with music all the way to my room. at 22:30 fromt desk suggested to move me. they should have put me in a room high up. check in wss a struggle too with receptionist force me to give her my card although ivpaid everything and stayed for one night with no intention to use or eat anything. in the morning the front desk manager was nice enough to get me an uber. the pool area is small and crumpt and wall us peeling . looks bad for 5 star hotel. overall, i slept 4 hours in a fancy room. across the streets there is another 5 stars hotel. i should have stayed there if i would know its such terrible experience
Stayed 1 night in Nov 2024

10/10 Excellent

Andrei

Good as always despite the little works happening all around.
Stayed 4 nights in Oct 2024

10/10 Excellent

Teressa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible in every way!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Fanyela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Oct 2024

6/10 Okay

Eldad

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location: is close to Old Town and walking distance to some nearby attractions. Service: If you pay for breakfast, it is very good. But, the staff is not very friendly. For instance, if you stay one (1) minute after AM closing time and ask for a coffee or refill you will be told that they're closed. This happened to me and to travelling partners. We were ugraded to a room with a balcony, but, the door to the balcony was locked. The room was noisy from the street although we asked for a quiet room. The service cleaning the room had to be asked a few times to come even though the service room light was turned on for hours requesting service. And when we forgot an item in the hotel and contacted the staff to have it shipped, it took three (3) days to receive an answer. The facility is being rennovated and is nice (not luxurious) but the service by personnel is very uneven and needs improvement for a "luxury" hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful Hotel and Great Service But…..
Such a beautiful hotel in a great neighborhood. Easy access to everything. Outstanding customer service. Front desk to restaurant staff showed great care and they were very courteous. Great breakfast buffet! Lot of verity. Only complaint is that there are two banquet halls by the reception. When there are functions, people are blocking the main entrance (Inside/outside) smoking and chatting. It’s like getting out of time square station in NYC during the rush hour. Very inconvenient for the guests. Staff did not bother to move them away either. What ever the reason they should not block the entrance. During my three night stay they had at least two functions every day! Getting in and out of the hotel was a bit challenging at any given time! Other than that it’s a great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Per Ove, hallandale beach

Stayed 4 nights in Aug 2024

10/10 Excellent

brian

Liked: Staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, in downtown, close to all amenities, very quiet, with fine dining. I would go back and I would recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Josue

Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tara, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Right near where we needed to go for meeting spot of tours and places nearby for grabbing bite to eat. Hotel was great!
Stayed 2 nights in Aug 2024

2/10 Terrible

HUSSAM

Stayed 4 nights in Sep 2024

10/10 Excellent

Harel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, large, spacious and comfortable. The breakfast is rich in a wide variety of options. The gym at the hotel includes many machines. The hotel is in a convenient location for walking to central places in the city. A highly recommended choice.
Stayed 3 nights in Sep 2024

4/10 Poor

Shermineh

Stayed 3 nights in Aug 2024

10/10 Excellent

Shinmei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly.
Stayed 2 nights in Sep 2024