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Hawthorn Suites by Wyndham Williamsville Buffalo Airport

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Indoor pool
Exterior
Lobby
Exterior
Suite, 2 Bedrooms, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
The current price is AU$127
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Millard Fillmore Suburban Hospital
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪9 min drive‬
  • Walden Galleria Mall
    ‪11 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Mobility/Hearing, Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking (Mobility/Hearing, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired, Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired, Bathtub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
Blackout curtains
  • Sleeps 10
  • 4 Double Beds

Similar properties

Courtyard view

Buffalo Airport Hotel

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2387)
The price is AU$120
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Buffalo Airport Hotel

About the area

Buffalo

At Hawthorn Suites by Wyndham Williamsville Buffalo Airport you'll be within a 15-minute walk of Eastern Hills Mall and 3 km (1.9 mi) from Patriots and Heroes Park. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning a free on-the-go breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3-property class Buffalo hotel include University At Buffalo - North Campus and Walden Galleria Mall.

What's nearby

  • Eastern Hills Mall - 10 min walk - 0.9 km
  • Millard Fillmore Suburban Hospital - 4 min drive - 4.3 km
  • Glen Falls - 6 min drive - 6.1 km
  • University At Buffalo - North Campus - 9 min drive - 9.7 km
  • Walden Galleria Mall - 11 min drive - 11.7 km

Getting around

  • Buffalo-Depew Station - 17 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Duff's Famous Wings - ‬14 min walk
  • ‪Bar-Bill North - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Suburban hotel with free breakfast and free airport shuttle
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hawthorn Suites by Wyndham Williamsville Buffalo Airport. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 250 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Frequently asked questions

What is the cancellation policy at Hawthorn Suites by Wyndham Williamsville Buffalo Airport?

Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hawthorn Suites by Wyndham Williamsville Buffalo Airport?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Hawthorn Suites by Wyndham Williamsville Buffalo Airport on 16 Mar 2025 start from AU$126.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hawthorn Suites by Wyndham Williamsville Buffalo Airport?

Yep, Hawthorn Suites by Wyndham Williamsville Buffalo Airport has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Hawthorn Suites by Wyndham Williamsville Buffalo Airport have a pool?

Hawthorn Suites by Wyndham Williamsville Buffalo Airport has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Hawthorn Suites by Wyndham Williamsville Buffalo Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hawthorn Suites by Wyndham Williamsville Buffalo Airport is a hit with families.

Does Hawthorn Suites by Wyndham Williamsville Buffalo Airport serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hawthorn Suites by Wyndham Williamsville Buffalo Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Hawthorn Suites by Wyndham Williamsville Buffalo Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hawthorn Suites by Wyndham Williamsville Buffalo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 343 out of 1006 reviews
Rating 8 - Good. 236 out of 1006 reviews
Rating 6 - Okay. 183 out of 1006 reviews
Rating 4 - Poor. 123 out of 1006 reviews
Rating 2 - Terrible. 121 out of 1006 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

paul

Travelled with family
Disliked: Amenities
the hot tub was closed , had a king suite that did not match pictures and was very small and dated. mattress felt like coils were ready to pop out. the couch was horrible and the table was actually 2 separate small tables put together. oh ya and the heater for the room sonded like a vacuum left on.The sitting counter at the cooking area was about 2 feet high. other than that it was a great place . and the security latch on my door was missing half its parts. and there still more now that i think about it .....come on Hawthorn suites get your act together or find a new business. Disguisting you want big $$$$ put not provide a good service ! please forward this to there corporate office so i dont get a b.s. response from this hotels manager .....like i did when i made my review of my stay at the sheridan resort in puerto vallarta
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Great hotel for a family shopping trip. Was nice to have the little kitchen. Room was clean, breakfast was as expected (waffles, eggs, bacon, potatoes). Location is great for cross border shopping. Pool was closed for maintenance during our stay. Staff was helpful, we had a few small requests and they responded quickly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented out two rooms. Both rooms has broken things in it. One of the bedrooms has a broken lamp, broken drawer for the dresser, and the trim on the doors going into the bedroom fell off and hit me in the head. 2nd bedroom had a crack in the fridge and the door going into the bedroom was missing the bottom of the door. Both rooms the wallpaper was peeling off. My children and guests got a bacterial infection from the pool and hot tub. Management didnt care when i brought this to their attention. Had to get erie county health department involved. Dont stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Debbie

Travelled with group
It was unfortunate that the pool was unavailable for my trip, being two years in a row. The room did not have enough dishes or cutlery. We had booked for 5 people and there was only enough for 3. The front desk staff told us they could only give us plastic cutlery and additional paper plates. The location is great for our purposes, but the property needs some updating.
Stayed 3 nights in Nov 2024

10/10 Excellent

robert

Stayed 2 nights in Nov 2024

2/10 Terrible

ALEX

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not good for guests at all. The blind was damaged and heat thermostat wasn’t working. I heard fire alarm was ringing middle of night but the front desk didn’t answer the phone. So I worried what happened. Some time later, the fire alarm stopped but nobody explained to me what was going on. The toilet flush didn’t working well. In the morning, somebody knocked on door and forced me to get out of the room because there was water leaking from upstairs room. I asked if I stayed until the check out time but he said I had to get out right away. So I rushed packing and got out. Everything was so wrong with the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mohammed

Disliked: Staff & service
Ok
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Disliked: Staff & service

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness
The suite that we stayed in was nice.
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Karen

No heat floors needed vacuum
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Travelled with group
Liked: Cleanliness, staff & service
There was some drywall and paint chipping and peeling in the bathroom, other than that no complaints at all
Stayed 1 night in Nov 2024

6/10 Okay

Eliezer

Travelled with family
Disliked: Property conditions & facilities
Okay but not the best
We walked into our room and found the bedroom door off the hinges, a broken lamp and dirty hand towels hanging from the shower rod. One of the beds was sagging in the middle. The pool area was too dim.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, except for the room cards not working... Breakfast attendant was inattentive...
Stayed 2 nights in Nov 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
0/10, stay away if you expect hospitality
Hotel did not have enough blankets or sheets for the room. How you can have 2 beds in the room and no bedding? Crazy…. When we asked for sheets and blankets for the pull out we were told sorry we’re out… not let me get you some when we have them. Towels were scarce. We were provided with 2 for the stay. There was no shampoo or conditioner in the bottles hung on the shower wall… and no soap or body wash. Good thing I travel with my own soap. When we brought these issues to the attention of the front desk, the manager was “not available” but I was told they would call me to address my concerns. It’s been almost 2 days and I’m sure my info was thrown in the trash. I’m a frequent visitor to the area and this was the worst experience I have ever had. I would never stay at this place again.
Stayed 2 nights in Nov 2024

4/10 Poor

Radhika

Travelled with partner
I would not recommend this hotel. We stayed for 2 nights and our room was not cleaned and when I called housekeeping I was told our room was not in the book. Also when I asked for fresh towels I was told they can give me one. On Saturday morning I was standing in line to serve breakfast and some one cut the line so I let him go thinking he’s a guest in a hurry. Little did I know he was the front desk clerk!!! So unprofessional and rude. The location of the property is convenient but the property on the whole is terrible and after our experience I won’t be returning! Very disappointed with the whole experience!
Stayed 2 nights in Nov 2024

6/10 Okay

Grace

Disappointed that we were not told breakfast on weekdays was until 9am. No effort made once we arrived just after 9.
Stayed 2 nights in Nov 2024

8/10 Good

Caridad, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators need to be fix ASAP
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Desire, Plattsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024