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Lotte Hotel Busan

5.0 star property
Luxury hotel connected to the convention centre in Seomyeon with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay films
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Gym
  • Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
The price is AU$202
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Seomyeon Medical Street
    1 min walk
  • Lotte Department Store Busan Main Branch
    1 min walk
  • Seven Luck Casino
    1 min walk
  • Busan (PUS-Gimhae)
    25 min drive

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room (Swim pool access for 2)

Premier Twin Room (Swim pool access for 2) | City view

Premier Twin Room (Swim pool access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premier Double Room (Swim pool access for 2)

Premier Double Room (Swim pool access for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2014
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Weekday Upgrade (Deluxe Twin-Club Deluxe Twin / Club Lounge Breakfast for 2)

Premium bedding, down duvets, minibar, in-room safe

Weekday Upgrade (Deluxe Twin-Club Deluxe Twin / Club Lounge Breakfast for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Weekday Upgrade (Deluxe Double-Club Deluxe Double / Club Lounge Breakfast for 2)

Premium bedding, down duvets, minibar, in-room safe

Weekday Upgrade (Deluxe Double-Club Deluxe Double / Club Lounge Breakfast for 2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Avani Central Busan
Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (629)
The price is AU$247
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Avani Central Busan

About the area

Busan

Lotte Hotel Busan places you in the heart of Busan, connected to the convention centre and 7.5 km (4.7 mi) from Nampodong Street. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at 호텔 사우나 can include massages along with access to the sauna. The buffet restaurant, La Seine, is open for breakfast, lunch and dinner. The Lounge & BAR is the hotel's own bar. Enjoy the 2 hot tubs, indoor swimming pool and outdoor swimming pool plus access to a driving range. Business travelers can take advantage of a meeting room and a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Seomyeon hotel include Gukje Market and Busan Exhibition and Convention Center.

What's nearby

  • Lotte Department Store Busan Main Branch - 1 min walk - 0.1 km
  • Seven Luck Casino - 1 min walk - 0.1 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Nampodong Street - 7 min drive - 7.6 km
  • Gwangalli Beach - 21 min drive - 8.5 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Busan (PUS-Gimhae) - 25 min drive

Restaurants

  • ‪The Lounge - ‬2 min walk
  • ‪도림 - ‬1 min walk
  • ‪송정호 일식 - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Jamba Juice - ‬1 min walk

About this property

Lotte Hotel Busan

Luxury hotel connected to the convention centre in Seomyeon with 4 restaurants
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

  • 1 building
  • 650 guestrooms or units
  • 43 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1997
  • Casino
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 52,000 for adults and KRW 28,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 52000 for adults and from KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Frequently asked questions

What is the cancellation policy at Lotte Hotel Busan?

Lotte Hotel Busan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Busan?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Lotte Hotel Busan on 8 Dec 2024 start from AU$201.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Busan?

Yep, Lotte Hotel Busan has valet parking for KRW 25000.00 per stay.

Are there any beaches close to Lotte Hotel Busan?

The closest beach to Lotte Hotel Busan is Gwangalli Beach (6.1 km).

Is there a spa on site at Lotte Hotel Busan?

Yep, 호텔 사우나 is available for guests. It has 2 hot tubs and a sauna. You'll enjoy services like massages.

Does Lotte Hotel Busan have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Lotte Hotel Busan?

Lotte Hotel Busan features 2 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Lotte Hotel Busan a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Busan.

Are there hot tubs in the rooms at Lotte Hotel Busan?

No, but there are deep-soaking baths in the guestrooms.

Does Lotte Hotel Busan serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Lotte Hotel Busan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lotte Hotel Busan?

Yep, you can grab a meal at Lotte Hotel Busan's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Lotte Hotel Busan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lotte Hotel Busan?

No, only service animals are allowed.

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1272 out of 1763 reviews" "
Rating 8 - Good. 343 out of 1763 reviews" "
Rating 6 - Okay. 72 out of 1763 reviews" "
Rating 4 - Poor. 38 out of 1763 reviews" "
Rating 2 - Terrible. 38 out of 1763 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LISA, fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was on a ship for 2 weeks and needed the r & r at the hotel did not like the fact that they charged each time you wanted to use the pool over $30.00 USD
Stayed 2 nights in Jul 2024

10/10 Excellent

Svetla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Parmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Easily accessible to attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is not free For all guest room Fitness center and sauna are available once a day it’s disappointing
Stayed 4 nights in Aug 2024

10/10 Excellent

Guia Mae

Stayed 2 nights in Aug 2024

10/10 Excellent

JAE-KWANG

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay for business and family trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lotte Busan is conveniently located in the center of town at the intersection of 2 major subway lines and next to numerous stores and restaurants. The hotel is beautifully decorated and maintained. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiefer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!!
What a nice hotel! And very centrally located! The hotel is very well looked after and not a thing was out of place! The staff were terribly professional and proper as well as being friendly and helpful! I have to return to Busan soon and have already booked again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is outstanding. I felt very special the second we walked in… Everyone is always smiling at all times of the day and very helpful. I did really enjoy our stay, however, I did feel our room a little bit outdated, especially the shower. But the service and staff made up for that fact.
Stayed 5 nights in Aug 2024

10/10 Excellent

Genny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and so convenient. Wonderful bedding and lots of shopping close by.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pil Joon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to access shipping mall and dining places.
Stayed 3 nights in Aug 2024

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean hotel, and conveniently located to restaurants and the shopping mall. Keep in mind that all popular destinations in Busan are all far apart.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula Fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location and great staff!
Stayed 2 nights in Jul 2024

8/10 Good

Yoon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Myles

Stayed 3 nights in Jul 2024

8/10 Good

Manami

Stayed 3 nights in Jul 2024

10/10 Excellent

Tsz Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't particularly appreciate that a 5 star hotel would charge me to use the pool
Stayed 2 nights in Jul 2024

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good central location. Attached to the Lotte Shopping mall. Very high end apparel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. The hotel was centrally located with easy access to the subway and great places for food. The front desk service was welcoming and efficient. The room was clean, with no odor, and at the perfect temperature. The beds were very comfortable. We would definitely stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Lien, san mateo

Travelled with family and small children
The room was dusty and the trays that hold the cups were dusty. The hall way is way too dark so we could not see our room number well.
Stayed 3 nights in Jul 2024

8/10 Good

Yuchen

Stayed 4 nights in Jul 2024