2/10 Terrible
Tosha
23 Sept 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs help, but….
Let’s discuss this place - I saw the mediocre reviews but decided to chance it. They had a Jr suite available so I booked it. I loved the lobby and the lobby bar - So welcoming. The morning staff and shuttle driver were top notch! At 12pm I asked about my room. I knew it was early so no problem. Ran around doing som errands came back at 2pm still no room - grabbed a drink and asked again at 3pm - nope. At 4pm I asked and they said 20 minutes. I had to go to the university at 4:30 so I left with no room to freshen up. Came back at 5:30 still no room available. I’m pretty mad but kept it cool and they gave me two free drinks. Thanks. Did not get my room until 6:30. If I’d planned on going to the game I would’ve been screwed! The room itself was so dated and run down. It was not good! Bed was comfortable though. I Had to call the front desk to get my luggage delivered. Overall not the best experience. But this place has the potential to be really great! The shuttle driver was the absolute kindest young man!
Tosha
Stayed 1 night in Sep 2024