InterContinental Sydney, an IHG Hotel

5.0 star property
Bayside Sydney hotel in Sydney Central Business District with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Sydney, an IHG Hotel

View from room
2 bars/lounges, rooftop bar
Indoor pool
Suite, 1 Bedroom (View) | Living area
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
117 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    4 min walk
  • Martin Place
    9 min walk
  • Royal Botanic Gardens
    9 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    15 min drive

Room options

Classic Room, 2 Double Beds, Harbour View (East Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbour View (Harbour Bridge View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Club lounge access (Governor Opera)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Opera, Club Intercontinental Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Club lounge access (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Club lounge access, Harbour View (East Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Harbour View (Harbour Bridge View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbour View (East Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (High Floor, View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at InterContinental Sydney, an IHG Hotel. Within just a 10-minute stroll, you'll find Circular Quay and Government House. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, The Conservatory, is open for breakfast. The Treasury Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Sydney Central Business District hotel include Royal Botanic Gardens and Sydney Opera House.

What's nearby

  • Circular Quay - 4 min walk - 0.4 km
  • Sydney Opera House - 10 min walk - 0.8 km
  • Sydney Tower Eye - 14 min walk - 1.2 km
  • Sydney Harbour Bridge - 17 min walk - 1.5 km
  • SEA LIFE Sydney Aquarium - 19 min walk - 1.6 km

Getting around

  • Sydney Circular Quay Station - 4 min walk
  • Martin Place Station - 8 min walk
  • Sydney Airport (SYD) - 20 min drive

Restaurants

  • ‪The Spice Room - ‬2 min walk
  • ‪Opera House to the Botanic Gardens Walk - ‬3 min walk
  • ‪Baskin-Robbins - ‬3 min walk
  • ‪Gelatissimo - ‬4 min walk
  • ‪Cafe Sydney - ‬4 min walk

About this property

InterContinental Sydney, an IHG Hotel

Bayside Sydney hotel in Sydney Central Business District with 2 restaurants
InterContinental Sydney, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Sydney, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of InterContinental Sydney, an IHG Hotel was completed in October 2022.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 509 guestrooms or units
  • 31 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1851
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
InterContinental Sydney, an IHG Hotel offers 509 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 89 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 for adults and AUD 29 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Aster
  • The Conservatory
  • The Treasury Bar

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a regional park
  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Ballroom
  • Built in 1851
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 50 for adults and from AUD 29 for children
  • Valet parking fee: AUD 89.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney, an IHG Hotel Hotel
InterContinental Sydney, an IHG Hotel Sydney
InterContinental Sydney, an IHG Hotel Hotel Sydney

Frequently asked questions

What is the cancellation policy at InterContinental Sydney, an IHG Hotel?

InterContinental Sydney, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sydney, an IHG Hotel?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Sydney, an IHG Hotel on 15 Dec 2024 start from AU$306.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sydney, an IHG Hotel?

Yep, InterContinental Sydney, an IHG Hotel has valet parking with in/out privileges for AUD 89.00 per night. Onsite parking is limited.

Are there any beaches close to InterContinental Sydney, an IHG Hotel?

The closest beach to InterContinental Sydney, an IHG Hotel is Manly Beach (11 km).

Does InterContinental Sydney, an IHG Hotel have a pool?

InterContinental Sydney, an IHG Hotel has an indoor pool.

What luxury perks are available at InterContinental Sydney, an IHG Hotel?

InterContinental Sydney, an IHG Hotel features an indoor pool, a sauna and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Sydney, an IHG Hotel a romantic place to stay?

A champagne service and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Sydney, an IHG Hotel.

Is InterContinental Sydney, an IHG Hotel family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Sydney, an IHG Hotel is a hit with families.

Does InterContinental Sydney, an IHG Hotel serve breakfast?

Yep, travelers can't get enough of the full brekkie here! Available on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at InterContinental Sydney, an IHG Hotel?

No, InterContinental Sydney, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sydney, an IHG Hotel?

Yep, InterContinental Sydney, an IHG Hotel has 2 restaurants.

What time are check-in & check-out at InterContinental Sydney, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Sydney, an IHG Hotel?

No, only service animals are allowed.

InterContinental Sydney, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1005 reviews" "
Rating 8 - Good. 204 out of 1005 reviews" "
Rating 6 - Okay. 61 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 1 night in Nov 2024

10/10 Excellent

Lilita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very close to the Sydney Opera House. Excellent for walking to and from concerts.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and location
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful, knowable staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel. Foyer bar had a wonderful ambience and heritage features made it a great place for an evening tipple. Room was clean and wonderful block out curtains ensured a guaranteed sleep in. Breakfast was great. Walking distance to everything. Highly recommend!
Stayed 2 nights in Oct 2024

6/10 Okay

Simon Thomas

Travelled with family
You should be able to access the top two floors as part of your stay. This is why we booked the room to later find out that it was going to cost more money for the privilege.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, the best I have stayed in, in a long time! All staff were very friendly and professional. Highly recommend this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Meredith

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically, an excellent hotel in ideal location with links to the colonial history of Sydney. Room cleaning variable; switches in rooms not visible once lights are out. Permutations for lights on and off in room limited. Dining options limited
Stayed 6 nights in Sep 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The system was down when we checked in so we couldn’t check in till 4pm an hour after our normal check in time. Room was nice and view was beautiful but the aircon was not cool enough and it got quite hot in the room. The rooftop bar was nice and views were amazing. Upon returning to the room we requested a bucket of ice but it took an hour and 5 phone calls to finally get the bucket of ice. I’d like to stay there again as the views and location were great but on the first time to stay there I did feel a bit let down by some of the service issues. Hope this feedback helps and can improve the service delivery for this venue.
Stayed 1 night in Sep 2024

4/10 Poor

GLEN, San Francisco

Travelled with family and small children
Disliked: Staff & service
Positives: Early check in was smooth. Armani the front staff was very professional and helpful. Bed was comfortable, swimming pool had a nice view, breakfast buffet service was delicious and good. Check out was good - they helped with my luggage and provided me with takeaway breakfast for my family. Negatives: The baby crib they provided was old and run down. I asked for a replacement and it didn't work properly. There was gum under the table (unsafe for my baby that grabs things). Housekeeping did not take out my trash properly 3x in 9 days (I had many dirty diapers). Engineering staff walked all over my bathroom and got footprints everywhere, so dirty especially I have kids. To make matters worse, I requested a wake up call at 4:45am on a Friday, but they called me on Thursday unnecessarily waking me. There were a lot of internal miscommunication among staff in this hotel. For a 5 star hotel, it was only for the name and decor, but the internal staff really needs improvement to serve their customers. The standards were overall very low and did not meet my expectations. I was lucky to be able to meet the General Manager and she was able to accommodate my needs. I hope they strive to make better improvements for future customers.
Stayed 9 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sydney Stopover.
A lovely couple of days in Sydney at the Intercontinental Hotel. A fantastic location close to the Opera House, Harbour Bridge and Circular Quay. The room was very comfortable and spotlessly clean. Recommended.
Stayed 2 nights in Aug 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and facilities are amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolaos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, full of amenities! Convinient location in walking distance to the Sydney Opera, shops, restaurants, train station, etc. Friendly staff and amazing breakfast buffet! True 5-star experience!
Stayed 3 nights in Aug 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice… but would stay elsewhere next time
Such a great location and lovely and helpful made the stay enjoyable. For the price the room was pretty small, though well set out. We had to ring housekeeping to get our room cleaned on our second day, this was after 3pm. We were advised that they had been busy, it took about 30mins for them to arrive and we went down to the lobby while they cleaned - not optimal when we just wanted to relax after walking around the city all day. Breakfast came free with our room and it was really delicious with good options. The set up of the buffet and seating is a bit odd and seems to make it hard for guests to get food or staff to do their job. Lovely hotel but I would not stay here again. There are so many hotel options that are just as good or better in this price range.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyet Shen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bridge view is splendid. Staff service is hospitable and efficient. There is even a lounge offered for rest while waiting for the room to be cleaned. Breakfast is good!
Stayed 1 night in Aug 2024

10/10 Excellent

Irina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- very close to main attractions - walking distance to Sydney Opera, Botanical garden, public library, parks. Amazing view from the rooftop bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024