Cancun Holiday Packages

Staff: friendly and helpful Room: musty, not the one I booked (was supposed to be a double queen but we got a single queen and rolly bed), toilet kept breaking (flushed everything but the paper leaving it clogged about 4 times) on the plus side it was new and clean Hotel: beautiful but had construction work going on that woke us up each morning - no warning either. Pools were amazing and there were a lot of acivities to do. It's a shame patrons reserve beach chairs with their towels though, they need some rules around that. Restaurants: reasonable to high prices but delicious food. Italian restaurant had excellent service. The deck restaurant did not as we waited about 20 mins for our bill and there was no one to ask so we went back to our room only to be hunted down and accused of trying to avoid paying.

We enjoyed our stay here very very much. It was spring break, yet quiet and not many students were staying at the hotel. Staff and service are to be commended. Very friendly and helpful and lots of little touches, like the Mexican ceramics left at night and the gift on arrival. We also thought the master and junior suites were really well appointed and extremely spacious. This is a special hotel and you won't be disappointed is you want a quiet holiday. But if you want night life this is not the place to stay.