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Hilton Goa Resort Candolim

5.0 star property
Luxury hotel with 4 outdoor pools and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Goa Resort Candolim

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed, River View (Plunge Pool) | View from room
Breakfast, lunch, dinner served; local cuisine, pool views
Presidential Suite, 1 King Bed, River View (Plunge Pool) | Living area
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Pilerne Candolim Road, Saipem, Candolim, Goa, 403515
  • Calizz
    6 min drive
  • Reis Magos Fort
    7 min drive
  • Candolim Beach
    15 min drive
  • Goa (GOI-Dabolim)
    64 min drive

Room options

View all photos for Twin Premium Room with Whirlpool Bath

Twin Premium Room with Whirlpool Bath | View from room

Twin Premium Room with Whirlpool Bath

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Queen Family Patio Room

Queen Family Patio Room

Queen Family Patio Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Family Riverview Room

Premium bedding, minibar, in-room safe, individually decorated

Queen Family Riverview Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Superior Patio Room

King Superior Patio Room

King Superior Patio Room

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Riverview Room

King Deluxe Riverview Room

King Deluxe Riverview Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Premium Room with Whirlpool Bath

King Premium Room with Whirlpool Bath

King Premium Room with Whirlpool Bath

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room, Accessible

Bathroom shower

King Room, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View (Plunge Pool)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, River View (Plunge Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 180 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, River View (Plunge Pool)

Presidential Suite, 1 King Bed, River View (Plunge Pool) | View from room

Presidential Suite, 1 King Bed, River View (Plunge Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 350 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, River View (Plunge Pool)

Premium bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 King Bed, River View (Plunge Pool)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 240 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room with Whirpool Bath

Living area

Premium Twin Room with Whirpool Bath

  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Suite with River View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Suite with River View

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Suite with River View

Premium bedding, minibar, in-room safe, individually decorated

Premium King Suite with River View

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room with Whirpool Bath

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Premium King Room with Whirpool Bath

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with River View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Room with River View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Queen Family Riverview Room-2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

King Room-Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Premium bedding, minibar, in-room safe, individually decorated

Presidential King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room with Patio

Premium bedding, minibar, in-room safe, individually decorated

Superior King Room with Patio

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

QUEEN FAMILY PATIO ROOM - 2 QUEEN BEDS

  • Sleeps 3
  • 2 Queen Beds

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Exterior

Goa Marriott Resort & Spa

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (416)
The price is AU$392
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Goa Marriott Resort & Spa

About the area

Candolim

A luxury stay in Candolim awaits you at Hilton Goa Resort Candolim. You'll be 4.5 km (2.8 mi) from Candolim Beach and 5.2 km (3.2 mi) from Reis Magos Fort. Highlights at this family-friendly hotel include 4 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, @Saipe, serves local cuisine and is open for breakfast, brunch, lunch and dinner. COCO is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. Additionally, you'll find Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning free breakfast is served. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Candolim hotel include Fort Aguada and Sinquerim Beach.

What's nearby

  • Fort Aguada - 9 min drive - 6.4 km
  • Candolim Beach - 15 min drive - 4.5 km
  • Sinquerim Beach - 20 min drive - 6.2 km
  • Calangute Beach - 24 min drive - 6.6 km
  • Baga Beach - 27 min drive - 8.5 km

Getting around

  • Pernem Station - 29 min drive
  • Dabolim Airport (GOI) - 55 min drive

Restaurants

  • ‪Alor Grande - ‬5 min drive
  • ‪Colors Restaurant and BAR - ‬6 min drive
  • ‪House of Lloyds - ‬16 min walk
  • ‪The Palms - ‬6 min drive
  • ‪Fisherman's Cove - ‬5 min drive

About this property

Hilton Goa Resort Candolim

Luxury hotel with 4 outdoor pools and free breakfast
As a guest of Hilton Goa Resort Candolim, you'll find 4 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 3674 square feet (341 square metres) and includes a conference centre. A terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Hilton Goa Resort Candolim. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Candolim hotel.

  • 104 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3674 sq ft of conference space
  • 341 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Goa Resort Candolim offers 104 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Candolim hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 590 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (INR 590 per night)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • @Saipe
  • COCO
  • DOCE

Family friendly

  • 4 outdoor pools
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (3,674 square foot of space)

Outdoors

  • Beach towels
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for INR 3540.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 12000
  • New Year's Eve (31 December) Gala Dinner per child: INR 6000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 590 per night (rates may vary)
  • Fee for in-room wired Internet: INR 590 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 590 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3540.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Goa Resort Candolim
Hilton Goa Candolim
Hilton Goa
Hilton Goa Resort
Hilton Goa Candolim Candolim
Hilton Goa Resort Candolim Hotel
Hilton Goa Resort Candolim Candolim
Hilton Goa Resort Candolim Hotel Candolim

Frequently asked questions

What is the cancellation policy at Hilton Goa Resort Candolim?

Hilton Goa Resort Candolim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Goa Resort Candolim?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Goa Resort Candolim on 25 Nov 2024 start from AU$300.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Goa Resort Candolim?

Yep, Hilton Goa Resort Candolim has a free self car park and free valet parking.

Are there any beaches close to Hilton Goa Resort Candolim?

The closest beach to Hilton Goa Resort Candolim is Candolim Beach (3.3 km).

Does Hilton Goa Resort Candolim have a pool?

Hilton Goa Resort Candolim has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Hilton Goa Resort Candolim a romantic place to stay?

Poolside dining and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Goa Resort Candolim.

Is Hilton Goa Resort Candolim family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Goa Resort Candolim is a hit with families.

Are there hot tubs in the rooms at Hilton Goa Resort Candolim?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Goa Resort Candolim serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Goa Resort Candolim?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hilton Goa Resort Candolim?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Goa Resort Candolim?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Goa Resort Candolim?

No, only service animals are allowed.

Hilton Goa Resort Candolim Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 36 reviews" "
Rating 8 - Good. 9 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Radhakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Staff responses the requests was slow
Stayed 2 nights in Dec 2023

8/10 Good

Poorvi

Stayed 3 nights in Dec 2023

10/10 Excellent

Sanhita

Stayed 1 night in Dec 2023

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Nikhil

Travelled with family
Liked: Staff & service
Only Hospitality!!
The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dhiraj Dayanand

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome host , delicious food and hospitality super good
Stayed 2 nights in Feb 2023

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
Stayed 2 nights in Feb 2023

6/10 Okay

Sarita

Stayed 2 nights in Sep 2022

10/10 Excellent

ASHWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Stayed 3 nights in Aug 2022

8/10 Good

Samarth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
Stayed 3 nights in Jul 2022

6/10 Okay

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sabyasachi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
Stayed 2 nights in Jun 2022

2/10 Terrible

Mahual

Stayed 5 nights in May 2022

8/10 Good

Vinyasa

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2022

6/10 Okay

sundeep

Travelled with family and small children
Liked: Staff & service
The room was not clean once entered and property dint full fill all the requirements that were promised as part of package purchase. No one picked up calls made from room to reception or dining missed lot of times.
Stayed 3 nights in May 2022

2/10 Terrible

Shoaib

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful Service. Scathing review is required.
We stayed at The Hilton Goa resort For one night. Our family had booked three rooms from 22/3 to 23/3. The check-in experience was the most disgusting We have ever experienced. The lady at the reception was unhelpful, and it looked like the guests were a burden on her. We reached the hotel at 10 PM, but still, they took more than 45 minutes to allocate us the rooms. The appalling behaviour of the staff was seen when we tried to order food from Room service. A gentleman told us that someone would call us back shortly, that call never came. We called multiple times, but no one received the call, neither at the reception nor the room service. The following day, The Air condition of our room malfunctioned. The property is decent, but the hotel Is poorly managed. The management needs to wake up from slumber as nobody in the hotel is concerned about the guests. One of the most inconsiderate hotel staff I have ever come across.
Stayed 1 night in Mar 2022

8/10 Good

Harita

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jan 2022

8/10 Good

Shikhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator for higher floors
Comfortable resort at a quiet location. But no elevator for higher floors.
Stayed 1 night in Jan 2022

10/10 Excellent

Ajay r

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and peace✌️
Stayed 2 nights in Dec 2021

4/10 Poor

Subrat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ooh Aah Awww to Ouch Notoriously Insane Experience
Hilton has been a disappointment since my last two visits that happened in the last 1 year. They have made me thoroughly regret for not vouching and asking the company to book Taj as our usual choice. The hotel has been going down south in terms of its own responsibilities. When I say this I say this with great reluctance because a brand in hospitality should not behave like this. They are only interested in Check In and Check out time and a guest physical injury does not make any sense to them. I find it insensitive when it’s a matter like this. We can be overly smart, learned but values is what differentiates us from #beinganimal. About the Property: The property is big, lot of turns to get you confused locating a room. It’s not on the beach if you want to quickly lose into the sands. Remember Ola, UBER is not in Goa and you will not get any quick cabs from here. When you pay so much for a room you would need what is generally expected from a hotel i.e service. You will regret that. The AC in the room and the construct of a room was never kept in mind while construction was made by Hilton. Never open your balcony as you will get a never ending condensation nostalgic class of your 5th standard. The whole floor got dripping watery and I slipped fell and hurt my chest and looks like have a broken thumb. Trust me when I said this to the reception that I need 30 mins more to checkout the calls to check out never stopped. I miss Taj and its madness in treating me.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice and so was the buffet breakfast spread. A special call out to Ms Mingma who was super attentive to our needs during breakfast and dinner.
Stayed 4 nights in Apr 2021